Dunkin'

529 Knight's Way, Harker Heights
(254) 213-0400

Recent Reviews

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Carman Marshall

Food very inconsistent and never what you ask for. Never do delivery 🥴

Food: 2

Service: 3

Kene Ellis

LITERALLY 5 employees including what I could only assume to be managers sitting around in here when LITERALLY WE ARE THE ONLY CUSTOMERS IN HERE and no one helps us or even acknowledges us in the 10 plus minutes that we have been here. WOW WOW WOW... If not for my oldest granddaughter having her heart set on this today we would have left. But she's gonna have to come up with a different ice cream location in the future because since my family wasn't that important to yall then yall surely aren't that important to us. Thanks for the memories ✌️

Stephanie Dersham

Friendly workers. There seemed to be an issue with both my friend and myself's order. Over 3 times they took her milk order, which is better to be correct about it, than not, but still lacked her corrections even when she got it. My coffee wasn't even close to my order and didn't have time to turn around and get it corrected. Accidents happen, but this has been multiple times my orders have never been right. Donuts are good and fresh though!

Atmosphere: 3

Food: 5

Service: 2

Nafiul Alam

Better off going to another Dunkin...ordered from here and got an empty bad...certainly the workers must have been hungry 😆

Atmosphere: 1

Food: 1

Service: 1

E Rodriguez

Everytime we go (we have a family of 5), which is about 2 to 4 times a week the service is horrible. The workers are so cranky and rude. Not even because we are regulars, its always attitude. Very disappointing!

Atmosphere: 1

Food: 5

Service: 1

kimberly juarez

I lost the paper for the survey! But the people working around 9:30pm last night are my life savers! They definitely went above and beyond and am eternally grateful! Thankyou for being open being there being mg life savers and your genuine hospitality!

Atmosphere: 5

Food: 5

Service: 5

Daisy Rosado

Love the avocado toast yum!!!!🤤

Atmosphere: 5

Food: 5

Service: 5

Patricia Goodman

I think the recent change in management has made a big difference! Staff is friendly and and eager to please! If you haven’t been there lately, you should try it again!

Atmosphere: 5

Food: 5

Service: 5

Charles descalzi

Staff is as nice as they can be but they are consistently out of stuff; Whip cream, sausage, hash browns, donut boxes.

Sandra Miedema

new management has made this a great environment... some of the workers have changed and it feels better from a customer standpoint... food drinks and service are great now.... quicker than starbucks which was my favorite before. knights way location! try it!

Atmosphere: 5

Food: 5

Service: 5

misty streetman

Blueberry munchies were a little too sweet for me but otherwise my favorite place

Atmosphere: 5

Food: 4

Service: 5

Cecilia Aranda

I didnt catch her name but the employee with the long hair that has pink in it. On July 4th, 2025 at 10 am. Yall promote that girl! Amazing service. Handling a super busy morning with a smile and kindness. Definitely someone you want climbing the ladder of your business.

Atmosphere: 5

Food: 5

Service: 5

Anthony Libardi “Tony”

I like that new white guy. I walked in there, told them that they missed up my order the previous day which isn't the biggest deal but Then he made sure it was right. This time that's the guy I won't make of my coffee at least I know it won't be messed up dunkin for the win

Atmosphere: 1

Food: 1

Service: 1

Allen Felker

I’d love to know who in charge of this place was like it’s Father’s Day, let’s only have 4 employees working. Only one employee moving with any actual pace, you can tell that management let this place down today. Happy Father’s Day!

Natalia Duncan

First time trying out Dunkin Donuts. The turkey egg sausage was gross. The hash browns were so oily I couldn't eat them. Only decent thing I got was my caramel signature latte'.

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