I ordered online for curbside delivery. Checked in when I arrived. A vehicle showed up about 5 minutes after i did. They got their food first. When we got outta i didn't check it. Got home and found out they gave me the wrong order. Not going to this location again.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: French Fries
xavier nira
ordered my food and said PLAIN and DRY which means no ketchup no mustard no onions or pickles and they tried to hide the onions mustard an everything inbetween the 2 burger patties thank god the person i ordered the burger for isnt allergic.
Atmosphere: 1
Food: 1
Service: 1
Knox Flight Group
This location is struggling. Several days they have been out of the main ingredients for breakfast: biscuits, sausage, eggs, McGriddles.
Food: 2
Service: 2
John Frank
Apparently the purchasing person is new or non existent. They gladly took our order, accepted our money. Than when the order was ready proceeded to inform us they were out of ketchup, buffalo sauce, fountain drinks and apparently napkins. And these fast food people think they are entitled to $15.00 per hour. How bout start by getting the process right of having appropriate condiments and drinks as advertised on your menu.
Atmosphere: 2
Food: 1
Service: 2
Katherine King
Ordered on the app, went to pick up and they said it would be an hour wait. The app said it was ready & went away as if I had picked it up. We went inside to see what happened & get a refund and they completely ignored us. Out $25 with no option to request refund or report them on the app.
Sonja Richardson
Burgers horrible ,they look like someone sat on it or stepped on it , I threw away 4 burgers had to wait another 10 min to get fresh ones went home home looked the same ,the waiting time was not good either took them a while to take orders .
Atmosphere: 1
Food: 1
Service: 1
Bryan Queen
They might have literal sloths working here. Making this as I’m still sitting in the drive thru 10 MINUTES after ordering food. If you have ANYWHERE to be within 48 hours, avoid this location
Atmosphere: 1
Food: 1
Service: 1
B Spivey
Today they were out of all breakfast foods.. I feel bad for the employees like what can you do if management is incapable of simple task such as ordering product. 5 year olds order from Amazon surely a manager can forecast orders for the month to the point where they won't sell out by 9am , surely this is a task a middle aged person can accomplish
Atmosphere: 2
Food: 1
Service: 2
Sunkissed Mother
Incompetent, did not get the order correct!Then missed food.Also, had to wait at the window for a whole order.Not very good customer service , not paying attention to the customer whatsoever.
Atmosphere: 1
Food: 1
Service: 1
Christopher Fletcher
If you like your burgers smashed and flatten then this is you place.
I stopped at this location about an hour ago on my way home to Killeen after a long 12 hour shift in Temple to get my BFF a plain burger and was surprised to see that the McRib is back...so of course I had to get one and it was perfect. Not slapped together with sauce all over, no absolutely perfect plus super fast and friendly customer service. Thank you so much, you made my day.
Food: 5
Service: 5
joshua bourassa
No one is in a hurry several people waiting over 30 min for nuggets. This place needs a whole make over
Atmosphere: 1
Food: 3
Service: 1
Derek Tran
For fast food, I’ve had faster service from any/everywhere else. How on earth could there be a 30 minute wait for 10 nuggets in a line of 7 people
Atmosphere: 1
Food: 3
Service: 1
KoKo Fig
I got in and hot out even though drive thru was packed
Atmosphere: 5
Food: 5
Service: 5
Billy Mcgehee
The machines never work , and they never answer the phones
I ordered online for curbside delivery. Checked in when I arrived. A vehicle showed up about 5 minutes after i did. They got their food first. When we got outta i didn't check it. Got home and found out they gave me the wrong order. Not going to this location again.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: French Fries
ordered my food and said PLAIN and DRY which means no ketchup no mustard no onions or pickles and they tried to hide the onions mustard an everything inbetween the 2 burger patties thank god the person i ordered the burger for isnt allergic.
Atmosphere: 1
Food: 1
Service: 1
This location is struggling. Several days they have been out of the main ingredients for breakfast: biscuits, sausage, eggs, McGriddles.
Food: 2
Service: 2
Apparently the purchasing person is new or non existent. They gladly took our order, accepted our money. Than when the order was ready proceeded to inform us they were out of ketchup, buffalo sauce, fountain drinks and apparently napkins.
And these fast food people think they are entitled to $15.00 per hour. How bout start by getting the process right of having appropriate condiments and drinks as advertised on your menu.
Atmosphere: 2
Food: 1
Service: 2
Ordered on the app, went to pick up and they said it would be an hour wait. The app said it was ready & went away as if I had picked it up. We went inside to see what happened & get a refund and they completely ignored us.
Out $25 with no option to request refund or report them on the app.
Burgers horrible ,they look like someone sat on it or stepped on it , I threw away 4 burgers had to wait another 10 min to get fresh ones went home home looked the same ,the waiting time was not good either took them a while to take orders .
Atmosphere: 1
Food: 1
Service: 1
They might have literal sloths working here. Making this as I’m still sitting in the drive thru 10 MINUTES after ordering food. If you have ANYWHERE to be within 48 hours, avoid this location
Atmosphere: 1
Food: 1
Service: 1
Today they were out of all breakfast foods.. I feel bad for the employees like what can you do if management is incapable of simple task such as ordering product. 5 year olds order from Amazon surely a manager can forecast orders for the month to the point where they won't sell out by 9am , surely this is a task a middle aged person can accomplish
Atmosphere: 2
Food: 1
Service: 2
Incompetent, did not get the order correct!Then missed food.Also, had to wait at the window for a whole order.Not very good customer service , not paying attention to the customer whatsoever.
Atmosphere: 1
Food: 1
Service: 1
If you like your burgers smashed and flatten then this is you place.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I stopped at this location about an hour ago on my way home to Killeen after a long 12 hour shift in Temple to get my BFF a plain burger and was surprised to see that the McRib is back...so of course I had to get one and it was perfect. Not slapped together with sauce all over, no absolutely perfect plus super fast and friendly customer service. Thank you so much, you made my day.
Food: 5
Service: 5
No one is in a hurry several people waiting over 30 min for nuggets.
This place needs a whole make over
Atmosphere: 1
Food: 3
Service: 1
For fast food, I’ve had faster service from any/everywhere else. How on earth could there be a 30 minute wait for 10 nuggets in a line of 7 people
Atmosphere: 1
Food: 3
Service: 1
I got in and hot out even though drive thru was packed
Atmosphere: 5
Food: 5
Service: 5
The machines never work , and they never answer the phones
Service: 1
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