Their menu screens have been broken for months. Please fix them. Thanks
Loia Hisatake
Worse McDonald's franchise ever customer service is horrible wait time for 2 combos over 30 minutes that is ridiculous and on top they mess the order up the owner knows but doesn't give a care they need to be shut down like that church's chicken.
Billy Goat
This is the slowest McDonald’s in America.
Service: 1
Ka Mcpherson-Mattson
Service was rude. But it's the same at home in Colorado
Atmosphere: 5
Food: 5
Service: 3
A
Bubble guts the both times I got food here.
Atmosphere: 2
Food: 1
Service: 4
Roger Rodriguez
Yea, I’ve been to quite a few McDonald’s and I can’t say I’ve ever waited 30 minutes for McNuggets and Fries. The service is the slowest I’ve ever seen. Plus they make you park and just make you wait until they get time to make your food.
Atmosphere: 1
Food: 2
Service: 1
John Gamon
Great employees but are over worked and short handed. They do their best.
Atmosphere: 3
Food: 4
Service: 3
Debra Slider
The worst McDonalds experience I ordered a quarter pounder with cheese and they gave me a thin hamburger instead of the correct patty I didn’t see the mistake until I was already home
Atmosphere: 1
Food: 1
Service: 1
Jonathon Feagin
Dined in on clean table and play area. Workers assisted me even stopping what they were doing to help me. Play place was clean and great for my little 4y/o and big 7y/o
Never gets my order right, fries always burnt. do better.
skylar messore
Depending on when you go you'll get a really good meal. There are a few really awesome people here that will make you smile. But never go in the last hour before they close the line is always INSANELY long and they always get my order wrong and never fresh. And I've waited over an hour stuck in that line 🫨 also I cannot get over the fact the menu is still broken and I don't think they are going to fix that ever. I think it's been over 2 years now and they also never have ice cream 😞 so sad!
Atmosphere: 3
Food: 4
Service: 3
Dymond Lee
Worst McDonald’s experience I’ve ever witnessed. the workers are too busy chitchatting in the back while the lobby is full packed like sardines. No one has a smile on their face. They do not welcome anyone in the store. They look like they do not wanna be there the whole afternoon shift needs to be fired …cannot believe for this location to be in Harker Heights that it is so slow and very unprofessional as it is no one realizes this is this is the way fast food is handled. I thought fast food was supposed to be fast Slow food this is a disgrace to the Harker Heights area and I feel as if if you don’t want to smile at customers are welcome customers you should not be working here. This is McDonald’s. We love to see you. Smile is the slogan no one here is happy to work It’s ridiculous
Atmosphere: 1
Food: 1
Service: 1
Ryan Debrigida
Drive through takes like 20-30min
Dave Osborne
I have been a McDonald's lover my whole life. Never did I go to Wendy's or Burger King, but as of late their food quality has been better and service much faster and friendlier than McDonald's in all categories. Maybe it's just the one close to home but I find myself extremely disappointed especially since I worked for McDonald's in high school. The spicy McChicken is now almost paper thin and double the price. Get better McDonald's.
Their menu screens have been broken for months. Please fix them.
Thanks
Worse McDonald's franchise ever customer service is horrible wait time for 2 combos over 30 minutes that is ridiculous and on top they mess the order up the owner knows but doesn't give a care they need to be shut down like that church's chicken.
This is the slowest McDonald’s in America.
Service: 1
Service was rude. But it's the same at home in Colorado
Atmosphere: 5
Food: 5
Service: 3
Bubble guts the both times I got food here.
Atmosphere: 2
Food: 1
Service: 4
Yea, I’ve been to quite a few McDonald’s and I can’t say I’ve ever waited 30 minutes for McNuggets and Fries. The service is the slowest I’ve ever seen. Plus they make you park and just make you wait until they get time to make your food.
Atmosphere: 1
Food: 2
Service: 1
Great employees but are over worked and short handed. They do their best.
Atmosphere: 3
Food: 4
Service: 3
The worst McDonalds experience I ordered a quarter pounder with cheese and they gave me a thin hamburger instead of the correct patty
I didn’t see the mistake until I was already home
Atmosphere: 1
Food: 1
Service: 1
Dined in on clean table and play area. Workers assisted me even stopping what they were doing to help me. Play place was clean and great for my little 4y/o and big 7y/o
Atmosphere: 5
Food: 5
Service: 5
A1 double fix tv tho
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Never gets my order right, fries always burnt. do better.
Depending on when you go you'll get a really good meal. There are a few really awesome people here that will make you smile. But never go in the last hour before they close the line is always INSANELY long and they always get my order wrong and never fresh. And I've waited over an hour stuck in that line 🫨 also I cannot get over the fact the menu is still broken and I don't think they are going to fix that ever. I think it's been over 2 years now and they also never have ice cream 😞 so sad!
Atmosphere: 3
Food: 4
Service: 3
Worst McDonald’s experience I’ve ever witnessed. the workers are too busy chitchatting in the back while the lobby is full packed like sardines. No one has a smile on their face. They do not welcome anyone in the store. They look like they do not wanna be there the whole afternoon shift needs to be fired …cannot believe for this location to be in Harker Heights that it is so slow and very unprofessional as it is no one realizes this is this is the way fast food is handled. I thought fast food was supposed to be fast Slow food this is a disgrace to the Harker Heights area and I feel as if if you don’t want to smile at customers are welcome customers you should not be working here. This is McDonald’s. We love to see you. Smile is the slogan no one here is happy to work It’s ridiculous
Atmosphere: 1
Food: 1
Service: 1
Drive through takes like 20-30min
I have been a McDonald's lover my whole life. Never did I go to Wendy's or Burger King, but as of late their food quality has been better and service much faster and friendlier than McDonald's in all categories. Maybe it's just the one close to home but I find myself extremely disappointed especially since I worked for McDonald's in high school. The spicy McChicken is now almost paper thin and double the price. Get better McDonald's.
Atmosphere: 1
Food: 1
Service: 1
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