Mi Familia Mexican Restaurant

Great salsa options. Very reasonable and generous lunch portions. Excellent service.

Atmosphere: 5

Food: 5

Service: 5

Drove past, both Open signs are on so we turned around and pulled in. As we walked in a rude woman with a mouth full of food jumped up screaming, we are closed! We close at 2 on Sundays! Why are both Open signs on? As rude as this woman was, I hope to God she is not an employee here.

Atmosphere: 1

Food: 1

Service: 1

Everything is always hot, fresh and plenty flavorful! The owners and staff are so kind and always take amazing care of our family. We love Mi Familia - Haskell!

The Worst Customer Service & Dining Experience Ever

We had heard from others that this restaurant wasn’t very good, but we decided to give it a fair chance and hoped for a better experience. Unfortunately, it turned out to be the worst dining experience we’ve ever had.

We ordered 2 menudos, 1 carne guisada burrito, and ranch-style eggs along with drinks. At first, everything looked fine and our waitress was kind, though clearly very busy. After a few bites, the issues started—my menudo had absolutely no flavor and the meat was undercooked. The carne guisada burrito was mushy, overly salty, and honestly made us feel sick.

When our waitress finally had a chance to check in, I politely explained the issues. She let us know the manager would handle it. We waited over 30 minutes—no one came. Finally, we asked for the check, and were told it was already waiting at the front. To our shock, we were charged over $50 despite the food being inedible and no resolution offered.

The biggest disappointment came at checkout. The “manager” turned out to be the cashier, and when we explained the situation, her response was: “It’s not my job to listen to your complaints.” She then raised her voice at my husband in the most unprofessional way, and when I stepped in calmly to deescalate, she was equally rude and dismissive to me.

As someone who grew up in a Hispanic household and has traveled widely, I can honestly say this was the worst Mexican food I’ve ever had, made worse by the absolute lack of professionalism or care from management. A manager should address concerns, not yell at paying customers.

This establishment showed us nothing but disrespect. We will never return, and I strongly recommend others save themselves the disappointment.

Food: 1

Service: 1

The Worst Customer Service & Dining Experience Ever We had heard from others that this restaurant wasn’t very good, but we decided to give it a fair chance and hoped for a better experience. Unfortunately, it turned out to be the worst dining experience we’ve ever had. We ordered 2 menudos, 1 carne guisada burrito, and ranch-style eggs along with drinks. At first, everything looked fine and our waitress was kind, though clearly very busy. After a few bites, the issues started—my menudo had absolutely no flavor and the meat was undercooked. The carne guisada burrito was mushy, overly salty, and honestly made us feel sick. When our waitress finally had a chance to check in, I politely explained the issues. She let us know the manager would handle it. We waited over 30 minutes—no one came. Finally, we asked for the check, and were told it was already waiting at the front. To our shock, we were charged over $50 despite the food being inedible and no resolution offered. The biggest disappointment came at checkout. The “manager” turned out to be the cashier, and when we explained the situation, her response was: “It’s not my job to listen to your complaints.” She then raised her voice at my husband in the most unprofessional way, and when I stepped in calmly to deescalate, she was equally rude and dismissive to me. As someone who grew up in a Hispanic household and has traveled widely, I can honestly say this was the worst Mexican food I’ve ever had, made worse by the absolute lack of professionalism or care from management. A manager should address concerns, not yell at paying customers. This establishment showed us nothing but disrespect. We will never return, and I strongly recommend others save themselves the disappointment.

We loved our street tacos and chicken enchiladas! Very clean restaurant! Excellent customer service! We will be back!

Atmosphere: 5

Food: 5

Service: 5

Chips are wonderful.

Atmosphere: 5

Food: 4

Service: 5

Food was very tasty and much better than many upscale restaurants. Carne assada was on point and very tender.

Atmosphere: 5

Food: 5

Service: 5

Had the chicken enchiladas dinner, great tasting, beans are whole, not refried as most places, rice was good. Food was not spicy. Red salsa was tomato bases, asked for more spiciness and received a green salsa, very good and spicy. Will visit again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Enchilada

Definitely the place to stop if passing thru

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Enchilada

Has a very nice ,sweet lady who takes care of everybody and always has a smile

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burritos, Chips and Salsa, Beef Fajita Quesadilla

Absolute horrible service and food paid over $8 for the smallest burrito I've ever seen that wasn't even made properly I ordered a breakfast burrito with bacon beans potatoes cheese and pico de gallo I received a bean potato and cheese burrito when I called to try to make it right the woman said I didn't order egg and they probably forgot the pico never mentioning the bacon so I said well doesn't egg come in all breakfast burritos she proceeded to be rude with me so I said forget it ended the call tossed the burrito and with service like that don't even want my money I wouldn't send my worst enemy to the sack of garbage place wish there was a -5 star review

This is a nice quiet little restaurant. However, there were two other tables besides ours and the waiter was very rushed and seemed frustrated with questions, pertaining to the menu, making the experience uncomfortable. Music in the restaurant would be a nice calming addition.

Parking: There was ample parking space on the side and in front of the restaurant.

Atmosphere: 4

Food: 3

Service: 2

Recommended dishes: Cheese Enchilada

Food was not that good service was ok.

Atmosphere: 2

Food: 2

Service: 3

Food was not that good service was ok.

Atmosphere: 2

Food: 2

Service: 3