Save your money! Horrible staff and food tasted old. I will never return!
B W
Poor customer service, I’ve machine is broken and none of the soft drinks carbonation is working. Store was not clean. Front cashier was awful with attitudes towards customers. I haven’t gone to Chicken E since 1990s and this store is bad.
Stephen Scott
Closed 30 min early
Bobby Bullard
These people are rude - the lady called me a liar..
Christopher Lyons
Great news! Chicken Express is now offering Chicken fried dove thighs. I ordered an 8 piece, all thighs, with a family side of mashed potatoes, rolls and two large sweet teas. They repeated my order as a 3pc combo with a leg, thigh and breast and a family side. I corrected them and drove to the window where they handed me a bag with 3 boxes, no drinks and no mashed potatoes. When I questioned it they told me to hand back the top box of French fries and then got me the drinks. While they were waiting for the mashed potatoes to be brought up they told me I owed them more than $11 for the green beans because they hadn't charged me for them. WTH?? I straightened that out and drove home, only to find 8 thighs that were all smaller than the rolls and half as thick. No way the thighs came from grown chickens.
Mike Mathis
Arrived at this location at 12pm and they were completely out of chicken. I had to wait 12 minutes for chicken and the place literally was only open for an hour and a half before I got there!
Eddie Henderson
It was a little cold in the dining area. The fries weren't fresh but it was 8:30 at night. The catfish was hot and fresh per usual. BUT, I'm posting a review mainly for the service. The young cashier dude was knowledgeable, helpful, friendly, quick. Great customer service!
Haden McRainey
Not sure if the food is good or not. They closed an hour early. Doors were locked a few mins before 9pm.
Alina P
Always fresh
Atmosphere: 5
Food: 5
Service: 5
Michelle Shuler
Chicken was not great at this location. Very bland and the tiniest tenders I've ever seen. Hopefully because it's new and they're still working things out. Disappointed that we spent 50.00 and got what we got. Will probably just make the trip into Saginaw next time.
Nasty food and took over 20 minutes to give a tea and a roll and a tender need better service bad need to be able to move people
Food: 1
Service: 1
Stephen Zacher
Most of my food was great tonight. I can't speak for the chicken they didn't put in my order though. Check before you drive off! The one time I let my guard down after they Joe Bidened the prices...🤦♂️
Rwm
Love the fried fish and okra.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Rolls, Regular Okra
Madison Schulze
Found a dead bug stuck to the inside of the lid to my drink. Disgusting.
Atmosphere: 1
Food: 1
Service: 2
J. J. H
Buying a family meal at 4:00 in the afternoon is an automatic DO NOT ! THIS ESTABLISHMENT IS HORRIBLE, not fresh food ! The chicken was under a heat lamp all day. Dried out and greasy, the person did not put the gravy in the bag. Coke was all ice. When all taken back to show how lousy of a meal it was, they refused to refund the full price and said they would refund only half because the "Full Order" wasn't brought back? How are you supposed to know that everything except the rolls was disgusting without eating a piece ? A pathetic attitude and attempt to hang on to every dollar! Bottom line is stay away from this ESTABLISHMENT if at all cost. Especially around 4:00 !
Save your money! Horrible staff and food tasted old. I will never return!
Poor customer service, I’ve machine is broken and none of the soft drinks carbonation is working. Store was not clean. Front cashier was awful with attitudes towards customers. I haven’t gone to Chicken E since 1990s and this store is bad.
Closed 30 min early
These people are rude - the lady called me a liar..
Great news! Chicken Express is now offering Chicken fried dove thighs. I ordered an 8 piece, all thighs, with a family side of mashed potatoes, rolls and two large sweet teas. They repeated my order as a 3pc combo with a leg, thigh and breast and a family side. I corrected them and drove to the window where they handed me a bag with 3 boxes, no drinks and no mashed potatoes. When I questioned it they told me to hand back the top box of French fries and then got me the drinks. While they were waiting for the mashed potatoes to be brought up they told me I owed them more than $11 for the green beans because they hadn't charged me for them. WTH?? I straightened that out and drove home, only to find 8 thighs that were all smaller than the rolls and half as thick. No way the thighs came from grown chickens.
Arrived at this location at 12pm and they were completely out of chicken. I had to wait 12 minutes for chicken and the place literally was only open for an hour and a half before I got there!
It was a little cold in the dining area. The fries weren't fresh but it was 8:30 at night. The catfish was hot and fresh per usual. BUT, I'm posting a review mainly for the service. The young cashier dude was knowledgeable, helpful, friendly, quick. Great customer service!
Not sure if the food is good or not. They closed an hour early. Doors were locked a few mins before 9pm.
Always fresh
Atmosphere: 5
Food: 5
Service: 5
Chicken was not great at this location. Very bland and the tiniest tenders I've ever seen. Hopefully because it's new and they're still working things out. Disappointed that we spent 50.00 and got what we got. Will probably just make the trip into Saginaw next time.
Atmosphere: 3
Food: 2
Service: 4
Restaurantji Recommends
Nasty food and took over 20 minutes to give a tea and a roll and a tender need better service bad need to be able to move people
Food: 1
Service: 1
Most of my food was great tonight. I can't speak for the chicken they didn't put in my order though. Check before you drive off! The one time I let my guard down after they Joe Bidened the prices...🤦♂️
Love the fried fish and okra.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Rolls, Regular Okra
Found a dead bug stuck to the inside of the lid to my drink. Disgusting.
Atmosphere: 1
Food: 1
Service: 2
Buying a family meal at 4:00 in the afternoon is an automatic DO NOT ! THIS ESTABLISHMENT IS HORRIBLE, not fresh food ! The chicken was under a heat lamp all day. Dried out and greasy, the person did not put the gravy in the bag. Coke was all ice. When all taken back to show how lousy of a meal it was, they refused to refund the full price and said they would refund only half because the "Full Order" wasn't brought back? How are you supposed to know that everything except the rolls was disgusting without eating a piece ? A pathetic attitude and attempt to hang on to every dollar! Bottom line is stay away from this ESTABLISHMENT if at all cost. Especially around 4:00 !
Atmosphere: 2
Food: 1
Service: 1
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