Texas Grounds Coffee Company Roasters
14359 Old Bandera Rd #3, Helotes
(210) 370-3123
Recent Reviews
Sort by
We Daytripped over to Helotes and glad we went in. Great pastries.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cream Puffs
Even though it was crowded when I visited, every customer was greeted in a friendly way
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Cream Puffs
I was disappointed - and also somewhat confused - after paying for my food and coffee today. I was told that I should receive a discount on my purchase because of the rewards I had earned, but when I ran my card, there was no discount. Then there wasn't a very clear explanation provided on that situation. So I'm still unsure of how I can even get a reward next time I visit - if I do...
Their coffee is pretty good, but that definitely wasn't the most positive experience I've had in my life.
Atmosphere: 5
Food: 4
Service: 3
Beautiful little coffee and dessert shoppe in Helotes. Quaint and cozy. Staff is so friendly. Everything is fresh. They sometimes even have samples of yummy items to share!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cream Puffs, Gluten Free Options
How a beautiful shop
Atmosphere: 5
Food: 5
Service: 5
The best. I’ll pass by 4 Starbucks to get me some quality coffee at Texas Grounds.
Atmosphere: 5
Food: 5
Service: 5
Our visit today again shows the quality of food, coffee and service again. We were greeted immediately, enjoyed a wonderful cream puff and Danish along with freshly ground coffee. Everyone is so friendly and accommodating that we just love to come here to relax, enjoy our breakfast and take in nature in the back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cream Puffs
My wife's cortado had way too much milk, and my latte was watered down and tasteless. Baristas should get training.
Atmosphere: 5
Food: 2
Service: 4
I love coming to Texas Grounds! We are always greeted with a smile! The knowledge that the baristas have about their coffee is top notch! They will always make the perfect recommendation. Today Victoria helped us out and she was delightful!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
As a shipt shopper who works full time grocery shopping for other people, I’m completely disheartened at the utter disrespect I received from this business today. Anybody who works in the service industry can understand that receiving a $5 tip on a $475 order is crazy. I had to push 2 FULL shopping carts of grocery items for this coffee shop’s order (1 cart containing 19 gallons of milk and over 30 cartons of heavy whipping cream). Just sad to think you put in so much effort to make things right for people and they treat you so poorly in return. Really makes me wonder if their employees are underpaid. To any fellow shipt shoppers, absolutely DO NOT accept any orders from this business!
Reply to Owner’s Response: No need to teach me a lesson on how gratuity works, I worked in a restaurant for 9 years so I’m fully capable of understanding how tips are granted. And as the saying goes, if you can’t afford to tip your server, then you can’t afford to go out to eat. In other words, if you can’t afford someone to grocery shop for you, then get your own groceries!! It is morally wrong to request a shipt shopper to go through the hassle of pushing 2 full shopping carts at the same time to gather grocery items (in bulk) to restock your coffee shop’s inventory, especially without adequately compensating them for the services they provide for your business. It’s funny how you accuse your shipt shopper of not being considerate of financial situations at home. Did you at all stop to think about how your lack of compensation directly impacts the people that provide these services for you? IT GOES BOTH WAYS. You’re saying that just because you own a small business in a bad economy makes it totally okay to screw over independent contractors who are just as equally negatively impacted by this economy as you are?! I work for way less than minimum wage and heavily rely on gratuity to make up for it. Not to mention I paid for my own gas to transport your groceries from H-E-B. I hope whoever reads this review sees the writing on the wall with how much this business cuts corners just to stay afloat. The owner needs a HUGE reality check.
And FYI, as a business owner, you should know by now that responding to negative reviews in a rude and condescending way that avoids any sort of accountability is probably not the smartest idea in terms of maintaining an overall positive image of the company. Oh well! I wish you well, too!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Love it!
Atmosphere: 5
Food: 5
Service: 5
Love everything about Texas Grounds! Fantastic locally owned business, convenient hours, delicious coffee and pastries. The cream puff is requested regularly by members of my family!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cream Puffs, Oreo, Brownie, Gluten Free Options
Best bakery ever.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, great service, and a nice little spot to drink some coffee enjoy a delicious pastery and listen to some great music
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cream Puffs
This coffee shop is a hidden gem, perfect for unwinding, reading, or studying. The cozy ambiance invites you to settle in, while the exceptional coffee, delicious baked goods, and friendly staff make every visit a delight.
Atmosphere: 5
Food: 5
Service: 5
Loading...