Alani helped me with my order and even when it was right before closing(that’s my fault😅) she was still really patient with me and was very positive and reassured me that she was more than happy to serve me at the time. Such a kind soul
Atmosphere: 5
Food: 5
Service: 5
P A
Very slow attendance. Tooks 20 min to attend 2 person.
Service: 1
Sean Morin
Monday 9:04pm asked if store was still open to subway employee. He told me they were closed. I had google maps open at the same time and it said they closed at 10pm. I called him out about the real closing time and at that point he changed the serving time to 9:30. Magically he was willing to take my order. I took my business else where.
Atmosphere: 1
Food: 1
Service: 1
D Star 501
Dominic was excellent and professional. This individual was quick and efficient in his sandwich, making artistry. Thank you! The store looked great well kept, and the food was precisely what I was expecting. A taste sensation thanks again. Have a blessed day.
Parking: It's as big as a Walmart parking lot!
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Ottomoth
Most pathetically bad Subway I've been to without exaggeration. I don't like leaving bad reviews unless I MEAN IT, but this places was so bad. I expected garbage quality and was still disappointed. I blame the manger of thid crummy place, maybe if they paid their employees and had more than 2 people doing EVERYTHING at once, it'd be smoother sailing, cuz I can tell the employees did their job but all the food was nowhere near fresh and nasty! The cheese was literally not melt and it was properly left in there as long as it should have been so that was on the store for having an overheated phone battery of an oven to work with. To whoever own this subway, get it together, have more employees at once, maybe pay them more and they'll actually be inclined to work harder. Just so embarrassingly pathetic ?
Atmosphere: 1
Food: 1
Service: 3
Zane Rasmussen
This is the worst subway location I've ever been to. The kid behind the counter couldn't listen or take the order properly and over toasted the sandwiches and didn't cut them in half even though I reminded him to cut it 3 times and then the foot long pretzel took forever and when it was done I asked about the cheese sauce for it but they said no it doesn't come with that it only comes with mustard. This is also the only location that has the view of the meat and cheeses blocked by a metal lid so you can't see if it's being properly stored behind the counter. Seriously how hard is it to manage a subway and keep up with the standards of every other subway. Also the employees let some random dude that was their buddy just go behind the counter and get an icee drink himself without paying and then they just high-five eachother and he leaves. Terrible subway location for real the worst can't believe walmart keeps this subway here at all.
Atmosphere: 2
Food: 2
Service: 1
jodie milian
Only one person working, man In front of me was ordering for his entire office. Felt sorry for the girl working. Poor management/Owner's. They were out of turkey, olives as well. This is not the first time I have had trouble at this location. I will go to another's location next time.
Atmosphere: 2
Food: 2
Service: 1
Jorge Arredondo
Today, May 3,2024 at around 7:15PM, I stopped by to order one tuna sandwich with nothing hut tuna and cheese on wheat. The man working there was extremely rude and not very well trained on customer service. There was one couple whose order was almost being done and he said I had to wait 30 minutes before he would get to me as he had a mobile order that was priority. I asked politely again if he could help as it was just one quick sandwich to which he laughed and said no. NEVER GOING BACK.
Service: 1
Sarahi Martinez
I don't usually leave reviews but Dominic gave us an incredible customer service he truly deserves to be recognized. His vibe was incredible he had a positive attitude the whole time and made the whole experience very pleasant. This world needs more people like him in customer service. Sandwich was prepared to our high standards ☺️. Overall fabulous experience.
Atmosphere: 5
Food: 5
Service: 5
Ray Felipe
I love this place, I bought 3 foot longs and the guy gave me one of each cookie for free! I love this
I typically don't write reviews but this place is so horrible and there is really no other way to get through to them, not that this will either since I'm sure the owner and management couldn't care less. This Subway has been horrible for years as far as customer service and being able to bake the bread correctly but they reached a new pinnacle of patheticness. The workers can't even make sandwiches now. They put the sandwhich in the oven and it was in the oven while she made two other sandwhiches and no alarm ever went off. I thought that was weird but figured they must know what they're doing, right. Well when I got home with my sandwhich I realized they gave me the wrong bread and it was never toasted although it was in the toaster for at least 3 to 5 minutes. They didn't realize their toaster didn't work as they were toasting it. How is that possible? Well, because they don't care. Also, I had to make corrections while she was making it since she must have been reading the wrong sandwhich instructions. I called and told the supposed manager of the subway and he said OK. Did not offer my money back or anything. So. I hang up, calm down and go back to the Subway. I get my money back after requesting it but of course they were indifferent, didn't care. Also, when I was paying for the sandwiches at the register I noticed a strong smell of feces. Not sure where that was coming from but it stank in there. This place has always had workers that seem like they don't care about their job and a look on their face like they hate life or at least that job but seems to be a new level with this crew. The owner and management of this place are completely worthless. I definitely will never give this place another chance and would suggest everyone go to another subway. The best one in the area believe it or not is at the Valero off Shanefield rd.
Chat Noir
Paid for my groceries then got in line for a quick lunch with my daughter. Stood there for about 5 to 10 minutes while the 2 young workers stocked and ignored us. I rang the bell finally even though they were aware we were waiting. They still ignored us. This was around noon , lunch time. More ppl got in line behind us , still the workers ignored the growing line. I thought how rude this was and worried about my ice cream, milk and frozen food getting hot, melting etc. . I stood there , pressed the bell again , the 2 young men "working " kept chatting , ignoring the hungry line of customers. Finally after about 10 minutes , one came over and I thought he was gonna ask what we wanted but he was just cleaning . Like, really ?? I started to tell him our and he ignored me. I shut up and stared. Finally he asked what I wanted and he made it reluctantly.SMH not coming back , horrible service and somthing on my sub tasted rotten . He also didnt hand us our cups . So I took 2 we paid for. No thank you , no have a good day , nothing . It was like the whole transaction put him out.
Atmosphere: 1
Food: 1
Service: 1
Suzanne Fluellen
Great experience! Sebastian, Dominic, and Eric were friendly and exceeded my expectations. The food was great - I recommend the oatmeal raisin cookie!
Janelle Gonzaléz Alvarado
Bad Sandwich they give us they didn't put enough chicken and the bread is really toasted and bad service ????
Alani helped me with my order and even when it was right before closing(that’s my fault😅) she was still really patient with me and was very positive and reassured me that she was more than happy to serve me at the time. Such a kind soul
Atmosphere: 5
Food: 5
Service: 5
Very slow attendance. Tooks 20 min to attend 2 person.
Service: 1
Monday 9:04pm asked if store was still open to subway employee. He told me they were closed. I had google maps open at the same time and it said they closed at 10pm. I called him out about the real closing time and at that point he changed the serving time to 9:30. Magically he was willing to take my order.
I took my business else where.
Atmosphere: 1
Food: 1
Service: 1
Dominic was excellent and professional. This individual was quick and efficient in his sandwich, making artistry. Thank you! The store looked great well kept, and the food was precisely what I was expecting. A taste sensation thanks again. Have a blessed day.
Parking: It's as big as a Walmart parking lot!
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Most pathetically bad Subway I've been to without exaggeration. I don't like leaving bad reviews unless I MEAN IT, but this places was so bad. I expected garbage quality and was still disappointed. I blame the manger of thid crummy place, maybe if they paid their employees and had more than 2 people doing EVERYTHING at once, it'd be smoother sailing, cuz I can tell the employees did their job but all the food was nowhere near fresh and nasty! The cheese was literally not melt and it was properly left in there as long as it should have been so that was on the store for having an overheated phone battery of an oven to work with. To whoever own this subway, get it together, have more employees at once, maybe pay them more and they'll actually be inclined to work harder. Just so embarrassingly pathetic ?
Atmosphere: 1
Food: 1
Service: 3
This is the worst subway location I've ever been to. The kid behind the counter couldn't listen or take the order properly and over toasted the sandwiches and didn't cut them in half even though I reminded him to cut it 3 times and then the foot long pretzel took forever and when it was done I asked about the cheese sauce for it but they said no it doesn't come with that it only comes with mustard. This is also the only location that has the view of the meat and cheeses blocked by a metal lid so you can't see if it's being properly stored behind the counter. Seriously how hard is it to manage a subway and keep up with the standards of every other subway. Also the employees let some random dude that was their buddy just go behind the counter and get an icee drink himself without paying and then they just high-five eachother and he leaves. Terrible subway location for real the worst can't believe walmart keeps this subway here at all.
Atmosphere: 2
Food: 2
Service: 1
Only one person working, man In front of me was ordering for his entire office. Felt sorry for the girl working. Poor management/Owner's. They were out of turkey, olives as well. This is not the first time I have had trouble at this location. I will go to another's location next time.
Atmosphere: 2
Food: 2
Service: 1
Today, May 3,2024 at around 7:15PM, I stopped by to order one tuna sandwich with nothing hut tuna and cheese on wheat. The man working there was extremely rude and not very well trained on customer service. There was one couple whose order was almost being done and he said I had to wait 30 minutes before he would get to me as he had a mobile order that was priority. I asked politely again if he could help as it was just one quick sandwich to which he laughed and said no. NEVER GOING BACK.
Service: 1
I don't usually leave reviews but Dominic gave us an incredible customer service he truly deserves to be recognized. His vibe was incredible he had a positive attitude the whole time and made the whole experience very pleasant. This world needs more people like him in customer service. Sandwich was prepared to our high standards ☺️. Overall fabulous experience.
Atmosphere: 5
Food: 5
Service: 5
I love this place, I bought 3 foot longs and the guy gave me one of each cookie for free! I love this
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I typically don't write reviews but this place is so horrible and there is really no other way to get through to them, not that this will either since I'm sure the owner and management couldn't care less. This Subway has been horrible for years as far as customer service and being able to bake the bread correctly but they reached a new pinnacle of patheticness. The workers can't even make sandwiches now. They put the sandwhich in the oven and it was in the oven while she made two other sandwhiches and no alarm ever went off. I thought that was weird but figured they must know what they're doing, right. Well when I got home with my sandwhich I realized they gave me the wrong bread and it was never toasted although it was in the toaster for at least 3 to 5 minutes. They didn't realize their toaster didn't work as they were toasting it. How is that possible? Well, because they don't care. Also, I had to make corrections while she was making it since she must have been reading the wrong sandwhich instructions. I called and told the supposed manager of the subway and he said OK. Did not offer my money back or anything. So. I hang up, calm down and go back to the Subway. I get my money back after requesting it but of course they were indifferent, didn't care. Also, when I was paying for the sandwiches at the register I noticed a strong smell of feces. Not sure where that was coming from but it stank in there. This place has always had workers that seem like they don't care about their job and a look on their face like they hate life or at least that job but seems to be a new level with this crew. The owner and management of this place are completely worthless. I definitely will never give this place another chance and would suggest everyone go to another subway. The best one in the area believe it or not is at the Valero off Shanefield rd.
Paid for my groceries then got in line for a quick lunch with my daughter. Stood there for about 5 to 10 minutes while the 2 young workers stocked and ignored us. I rang the bell finally even though they were aware we were waiting. They still ignored us. This was around noon , lunch time. More ppl got in line behind us , still the workers ignored the growing line. I thought how rude this was and worried about my ice cream, milk and frozen food getting hot, melting etc. . I stood there , pressed the bell again , the 2 young men "working " kept chatting , ignoring the hungry line of customers. Finally after about 10 minutes , one came over and I thought he was gonna ask what we wanted but he was just cleaning . Like, really ?? I started to tell him our and he ignored me. I shut up and stared. Finally he asked what I wanted and he made it reluctantly.SMH not coming back , horrible service and somthing on my sub tasted rotten . He also didnt hand us our cups . So I took 2 we paid for. No thank you , no have a good day , nothing . It was like the whole transaction put him out.
Atmosphere: 1
Food: 1
Service: 1
Great experience! Sebastian, Dominic, and Eric were friendly and exceeded my expectations. The food was great - I recommend the oatmeal raisin cookie!
Bad Sandwich they give us they didn't put enough chicken and the bread is really toasted and bad service ????
Good food, but too slow.
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