The Cracked Mug Coffee House
14743 Old Bandera Rd #1, Helotes
(210) 635-0829
Recent Reviews
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Nice place, I like small place
Atmosphere: 5
Food: 5
Service: 5
It was nice and quaint.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Never returning again!!! Worst food service I have ever received. Waiting 1 hour for a to go order is insane. Breakfast tacos are the fastest thing to make. Poor management to not even apologize to customers, offer some thing while we wait, updates from the kitchen, NOTHING.
This coffee shop is in a great location! The Willie Nelson latte was great as well as the chorizo bowl. As soon as I walked in I was greeted with a smile and kindness. The only reason it’s 4 stars is due to the loudness of the shop with constant banging and doors/cabinets slammed closed. I understand why some people prefer to sit outside.
Atmosphere: 2
Food: 5
Service: 5
Great coffee, decent extras the atmosphere is perfect or relaxing with coffee.
Atmosphere: 5
Food: 4
Service: 5
Lovely coffee shop with delicious food! We've been twice for breakfast and the whole family enjoyed their food and coffee. I got this breakfast plate with two eggs, bacon, potatoes and toast. It was fantastic!
Atmosphere: 5
Food: 5
Service: 5
Cute little place with reasonably priced food and coffees
Atmosphere: 5
Food: 4
Service: 4
I came in for my usual chicken salad croissant. The girl who greeted me at the front counter was very friendly and kind. For the two girls in the back of the kitchen snickering and what seemed like gossiping. Please simply do your job and stay professional. I felt like I was back in high school. Very upsetting experience. I will probably be going to Chicken Salad Chick from now on. Thanks.
Atmosphere: 1
Food: 5
Service: 1
It's a bowl. Very runny. I guess we didn't see that. Latte is good. Lots of outdoor seating. Dog friendly.
Atmosphere: 3
Food: 2
Service: 2
Great service and coffee
Restaurantji Recommends
Set an Stone building with comfortable tables reading a book meeting up with your friends. The food coffee are off the chain. The food is made from scratch. I would highly suggest breakfast in a mole with homemade homemade gravy, bacon, chunks of potatoes,,, everything is wonderful
The staff were super friendly, the food was delicious and the atmosphere was so homey! It's obvious that it's run by Christians and if heaven has a coffee shop, I think it'll be a lot like this one!
Amazing people and great coffee
Absolutely love this place. The breakfast is great, the outdoor area is lovely on a nice day, and the people are friendly
Very slow service. The woman working expressed multiple times that they are severely understaffed so I definitely have sympathy. If going for coffee I was not impressed extremely watered down and took 30 mins to make because one side of their machine isn’t working and the other side that is doesn’t provide a good pull. The staff were very sweet and remade our drinks but was the same result. Whoever is the business owner should consider more staff and investing in repairing the equipment. Since it was made know that their machine has been having issues for a while now.
Atmosphere: 4
Service: 3
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