The Cracked Mug Coffee House

Very slow service. The woman working expressed multiple times that they are severely understaffed so I definitely have sympathy. If going for coffee I was not impressed extremely watered down and took 30 mins to make because one side of their machine isn’t working and the other side that is doesn’t provide a good pull. The staff were very sweet and remade our drinks but was the same result. Whoever is the business owner should consider more staff and investing in repairing the equipment. Since it was made know that their machine has been having issues for a while now.

Atmosphere: 4

Service: 3

Great atmosphere. Very slow service. Expect to wait 30+ minutes for coffee. It was not busy; the staff just seemed disorganized.

Atmosphere: 5

Food: 3

Service: 2

Absolutely loved this gem of a coffee shop. Very rustic feel, and although the barista was busy making drinks, she was very friendly and brought the drink outside to me. I got a lavander latte and it was good i paid around $5. The prices were amazing, not like your usual coffee shop thats $8 for a coffee.

Atmosphere: 5

Food: 5

Service: 5

It is a lovely place to relax and enjoy a good flavorful cup of coffee and breakfast. I enjoyed the chorizo bowl and a cappuccino. Great outdoor and indoor seating

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Coffee House, Breakfast Bowl

I got a nice cup of coffee and it was delicious! I didn't get food butter had some delicious sounding choices.

Atmosphere: 5

Service: 5

Recommended dishes: Coffee House

Coffee could be better I got the cinnamon roll latte iced, it just needed more flavor for me but I’ve only been there once so who knows otherwise the breakfast bowl was 10/10. Wish I had known it wasn’t to go or they asked had it to eat it there but love the cozy vibes.

Atmosphere: 5

Food: 5

Amazing as always!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Breakfast Bowl

What can I say about this place that isn’t obvious! This place is amazing! Great food great drinks great people!!

Atmosphere: 5

Food: 5

Service: 5

This place was very cute and the outdoor sitting area is spacious! But I’m giving this place 2 stars because 1) the inside is not accessible to strollers, which means my friend and I had to take turns going inside to order 2) i wish they had gluten free options! 3) the food took forever 4) and when we finally did get our food, the portions were ridiculously small??? Won’t be going back..

How can you be closed on a Sunday?? Most people work all week and would love a Sunday morning coffee

Super friendly service, absolutely clean, cozy atmosphere and great coffee.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Coffee House

Great Pumpkin Muffin and Coffee.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Muffins

Love this local shoppe. Staff is always helpful and attentive. Fresh food and delicious drinks. A favorite stop for sure.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Coffee House, Chicken Salad Sandwich, Apple Maple Bacon Muffin, Lemonade

Cracked Mug Coffee Shop is truly a Helotes treasure! ? This cozy spot has become one of the bedrocks of our community, and it's easy to see why.

Their breakfast tacos are a local favorite, and with good reason - they're absolutely delicious.

Coffee lovers will rejoice at the plentiful options, but I can't resist their vanilla latte. It's my go-to every time.

The sandwiches here are comfort food at its finest, making you feel right at home with every bite.

But what really sets Cracked Mug apart is their incredible staff. They're not just serving coffee -- they're serving up smiles and positivity. If you're having a rough day, this is the place to turn it around.

The ample seating, especially the peaceful outdoor area, makes it perfect for catching up with friends or getting some work done. Cracked Mug isn't just a coffee shop - it's a Helotes institution that keeps our community caffeinated and connected. ☕️?

Atmosphere: 5

Food: 5

Service: 5

I was quite disappointed in my avocado toast that was on bread.. bread is not toast. The flavor was lacking and the cost was not reasonable.

My son got biscuit and gravy which had WAY TOO MUCH garlic! I will not gonback!

Atmosphere: 3

Food: 2

Service: 4