Two things: one, the manager was walking around coughing and not covering his mouth (so nasty) and two, he berated a woman who had a legitimate complaint about the food. He was coughing behind the bar, near the pastry case by the bar, and in the corner of the dining room by the large booth. I’d rather the place be closed than have to listen to that nastiness. He completely ruined my appetite. The woman was saying the Mexican corn had too much sour cream. She showed him a picture on her phone of what it should look like and he said “it’s our version of it.” She said well two of the servers said it had too much sour cream and shouldn’t look like that before she had a chance to speak with him. He cut her off and real sarcastically said I’ll tell you what. I’ll just take care of it. Super rude and nasty. Owners, find better managers because the food is good (usually) and the desserts are phenomenal. I’d hate to stop frequenting a local business because they allow this type of person to run their establishment.
Atmosphere: 2
Food: 5
Service: 5
Hannah Spellman
Wow, 5 starts isn’t even enough. We are visiting from Virginia and accidentally stumbled upon this place. I’m SO glad we did. We ordered the fried chicken biscuit (pictured), surf and turf eggs benedict and a burger. For drinks, Bloody Marys and iced caramel latte.
Everything tasted amazing, and was huge portions. Our server, Karen was so friendly, attentive and efficient.
We will definitely come back if we visit this area again.
Thank you so much!!
Atmosphere: 5
Food: 5
Service: 5
Pat L
Went for a Valentine's Day brunch. They were not busy, only three other tables. The order took a bit longer than expected but the cheeseburgers were good and cooked to our liking. Staff was friendly which is a huge plus! Will definitely dine here again!!
Atmosphere: 4
Food: 4
Service: 4
Tracy Smith
Enjoyed the short commute out to hempstead for an old town feel! What a great place! Excellent atmosphere, food was superb! My Husband had the ribeye and I had the grilled shrimp pasta. Both were delicious! Love the history and how the restaurant is beautifully decorated. Our server Jadelyn was awesome and the Manager Paul made sure we were well taken care of. We will certainly be back soon and will also definitely try their brunch. You will not be disappointed!
Atmosphere: 5
Food: 5
Service: 5
Jacky
My wife and I love this place. Angela is normally our server, she is great and maybe has spoiled us with her wonderfully calm professional attention. We weren't so lucky with our server on this most recent visit, no real problems, just not the same patient attitude as we have experienced in the past visits.
Brandy
My husband and I enjoyed an Anniversary Dinner at Citizens. It was our first time there and we highly recommend the restaurant. The staff were friendly, the food was excellent and the ambiance was perfect. We will be back!
Sasha Pacheco
Today was my first time ever going to citizens and I must say the food was outstanding I had the chicken fried steak and potatoes which were my favorite part of the main meal! For dessert I had the warmed chocolate chip cookie and it was like a piece of heaven dropped in my mouth ! I definitely enjoyed it and will be going back ! Staff were all attentive and had smiles on their faces. The bathrooms were extremely clean ! 10/10 for sure !
Atmosphere: 5
Food: 5
Service: 5
Jayce Johnson
This is by far our favorite place! You cannot go wrong with their menu. By far the best place in the area!
The food was delicious and plentiful! I had the chicken fried steak, which was huge! My friend had the hamburger, which was also huge! We each had dessert! I had a strawberry tart. I was only going to eat half; ended up eating the whole thing! My friend had the crème brûlée. It was good, she said. Our only complaint is a glass of iced tea is $4! We will go again , but no iced tea for me!
Jake
We have been here many times and it always delivers. The food is delicious and the service top notch.
Robin Young
I had the street tacos tonight and they were great- so tender and tasty! Waffle fries were good as well. Thanks for offering lots of tasty choices! ❤️
Kevin Chapman
This place is very quaint and clean restaurant very nicely appointed. The bar drinks are top notch. The cherry old fashioned, wow. I had the pork chop and it was very good…the cherry sauce is sour and complemented the pork chop well. My wife had the hamburger steak with mashed potatoes. If everything else is this good…great job chef!
Atmosphere: 5
Food: 5
Service: 5
Texan Now
One of the best restaurants in Texas. Excellent staff. The best, juiciest, delicious hamburger..ever. Waffle fries were very good. Coffee was excellent. Cookies and pastries are amazing.
Service was great and the food was SOOO good!
Atmosphere: 5
Food: 5
Service: 5
Everyone was extremely welcoming.....
Atmosphere: 5
Food: 5
Service: 5
Two things: one, the manager was walking around coughing and not covering his mouth (so nasty) and two, he berated a woman who had a legitimate complaint about the food. He was coughing behind the bar, near the pastry case by the bar, and in the corner of the dining room by the large booth. I’d rather the place be closed than have to listen to that nastiness. He completely ruined my appetite. The woman was saying the Mexican corn had too much sour cream. She showed him a picture on her phone of what it should look like and he said “it’s our version of it.” She said well two of the servers said it had too much sour cream and shouldn’t look like that before she had a chance to speak with him. He cut her off and real sarcastically said I’ll tell you what. I’ll just take care of it. Super rude and nasty. Owners, find better managers because the food is good (usually) and the desserts are phenomenal. I’d hate to stop frequenting a local business because they allow this type of person to run their establishment.
Atmosphere: 2
Food: 5
Service: 5
Wow, 5 starts isn’t even enough. We are visiting from Virginia and accidentally stumbled upon this place. I’m SO glad we did. We ordered the fried chicken biscuit (pictured), surf and turf eggs benedict and a burger. For drinks, Bloody Marys and iced caramel latte.
Everything tasted amazing, and was huge portions. Our server, Karen was so friendly, attentive and efficient.
We will definitely come back if we visit this area again.
Thank you so much!!
Atmosphere: 5
Food: 5
Service: 5
Went for a Valentine's Day brunch. They were not busy, only three other tables. The order took a bit longer than expected but the cheeseburgers were good and cooked to our liking. Staff was friendly which is a huge plus! Will definitely dine here again!!
Atmosphere: 4
Food: 4
Service: 4
Enjoyed the short commute out to hempstead for an old town feel! What a great place! Excellent atmosphere, food was superb! My Husband had the ribeye and I had the grilled shrimp pasta. Both were delicious! Love the history and how the restaurant is beautifully decorated. Our server Jadelyn was awesome and the Manager Paul made sure we were well taken care of. We will certainly be back soon and will also definitely try their brunch. You will not be disappointed!
Atmosphere: 5
Food: 5
Service: 5
My wife and I love this place. Angela is normally our server, she is great and maybe has spoiled us with her wonderfully calm professional attention. We weren't so lucky with our server on this most recent visit, no real problems, just not the same patient attitude as we have experienced in the past visits.
My husband and I enjoyed an Anniversary Dinner at Citizens. It was our first time there and we highly recommend the restaurant. The staff were friendly, the food was excellent and the ambiance was perfect. We will be back!
Today was my first time ever going to citizens and I must say the food was outstanding I had the chicken fried steak and potatoes which were my favorite part of the main meal! For dessert I had the warmed chocolate chip cookie and it was like a piece of heaven dropped in my mouth ! I definitely enjoyed it and will be going back ! Staff were all attentive and had smiles on their faces. The bathrooms were extremely clean ! 10/10 for sure !
Atmosphere: 5
Food: 5
Service: 5
This is by far our favorite place! You cannot go wrong with their menu. By far the best place in the area!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food was delicious and plentiful! I had the chicken fried steak, which was huge! My friend had the hamburger, which was also huge! We each had dessert! I had a strawberry tart. I was only going to eat half; ended up eating the whole thing! My friend had the crème brûlée. It was good, she said. Our only complaint is a glass of iced tea is $4! We will go again , but no iced tea for me!
We have been here many times and it always delivers. The food is delicious and the service top notch.
I had the street tacos tonight and they were great- so tender and tasty! Waffle fries were good as well. Thanks for offering lots of tasty choices! ❤️
This place is very quaint and clean restaurant very nicely appointed. The bar drinks are top notch. The cherry old fashioned, wow. I had the pork chop and it was very good…the cherry sauce is sour and complemented the pork chop well. My wife had the hamburger steak with mashed potatoes. If everything else is this good…great job chef!
Atmosphere: 5
Food: 5
Service: 5
One of the best restaurants in Texas.
Excellent staff.
The best, juiciest, delicious hamburger..ever.
Waffle fries were very good.
Coffee was excellent.
Cookies and pastries are amazing.
Atmosphere: 5
Food: 5
Service: 5
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