Food is nasty.. food is half cooked , bathroom is nasty ,need better cooks and cashier's working there and managers..
Atmosphere: 1
Food: 1
Service: 1
Aldo Trevino
Find place to dine with family and friends food is cook to perfection and hot all the time staff are very polite and courtesy to attend to your needs
Atmosphere: 5
Food: 5
Service: 5
Maria María
Management needs to step it up. Dinning area was dirty and floors are very sticky and oily. I seen the lady that was handling the chicken with flour mix it then go and use the broom to sweep the floor. She also touched her hair while she had her gloves on. I was in shock and the food looked over cooked. The gravy was watered down. Very disappointing experience at this restaurant. I didn’t ask for a refund I left and we gave it to the dogs. Hopefully management reads this and retrains their employees about following food handling protocols. That’s how people get food poisoning. The staff needs to take food safety seriously.
Atmosphere: 1
Food: 1
Service: 1
Brenda Hawkins
Great customer service
Atmosphere: 5
Food: 5
Service: 5
LaTasha Hogan-Roberson (GREENEYEZ)
Last week I was told they didn't have chicken for Monday specials at 8:12pm, I let that go and then today I received great service from the young lady that took my order. I was patient at first because I was told it would 12 minutes for my order due to them not having chicken dropped on another Monday special day, some how my 12 minute wait turned into 35 minutes and my order being the very last order handed out behind drive thru and inside with them calling every order that was made before and after I placed my order, after finally receiving my order got home just to find my order was incomplete and I called them to let them know about it I received the same rude, disrespectful, unprofessional attitude from the manager and the same woman that keeps an attitude and is always rude, rolling her eyes,or acting as if certain people are invisible and want take the order. I received bull crap service this time and was denied service cause they didn't want to cook anymore last Monday, I'm returning for my refund and CHICKEN EXPRESS HAS LOST A REGULAR CUSTOMER
Atmosphere: 1
Food: 4
Service: 1
X2361HSjonr
We have been to here a lot, for the last three time the chicken has been over cooked burned, greasy and dry!! They have went down hill so bad lately, it takes so long sometimes if you go in. I will not be going back !!!
Jaivori Lewis
Took 40 minutes for 1 one piece..do better fr!!
Pat R Blanton
I went to chicken express for the first time to get food Togo,I received my order,I didn’t see any napkins in the bag,I asked the lady who gave me my order about napkins,she said they were in the box,after getting to my destination there wasn’t a napkin to be found,it’s really a inconvenience to order food Togo and there isn’t any condiments for your food
Atmosphere: 5
Food: 5
Service: 1
Barbara Mckee
I was visiting and doing some shopping in Henderson today 19th of June I got hungry since I love chicken express I wanted some fish and fried pickles my favorite 😋 but when I got my food I was very disappointed 😞 cause it was so salty very salty I mean salty the fries the fried pickles and the fish the only thing was good was the sweet tea. I spent 19.00 on food😕😒and no roll I pay I didn't get it. I guess they got mad cause I wanted it fresh so they poured a box of salt on my food 😕...I can't even eat it. I will be giving it to my dogs
Atmosphere: 3
Food: 1
Service: 3
Blake Warner
Shitty staff in my life. Gravy is consistency of water. Waited to get my order taken. No one said we will be right there or take my order. I left. Gonna tell my friends to not ever eat at this place. 3.7 stars is a joke. Should be one.
The chicken strips were the worse I've ever had🤮 they were so dry & way too much batter & hardly any dried up chicken.. I do not recommend Chicken Express in Henderson.. The gravy was too watery, just all out NASTY🤮🤮🤮
Jeff Washburn
We live out of town, sent my wife in to get supper from them, after a yr of not going there from the last time are order wasn't right..and again wasn't right again! Missing items..called we are sorry we'll do better? What about the inconvenience and items missing..Will be along time to go back if ever..Henderson needs a good chicken place that cares.!!!
jeffwV2680RD
We live out town of Henderson so my wife stopped by to bring us chicken home after spending 30.00 dollars and it wasn't all there..I called and got im sorry we will do better..really. to high for bad service. I suggest eating somewhere else.
Aaron Lofton
Hadn't been in quite a while. Probably a little expensive but was good. Their okra and cole slaw are excellent
Food is nasty.. food is half cooked , bathroom is nasty ,need better cooks and cashier's working there and managers..
Atmosphere: 1
Food: 1
Service: 1
Find place to dine with family and friends food is cook to perfection and hot all the time staff are very polite and courtesy to attend to your needs
Atmosphere: 5
Food: 5
Service: 5
Management needs to step it up. Dinning area was dirty and floors are very sticky and oily. I seen the lady that was handling the chicken with flour mix it then go and use the broom to sweep the floor. She also touched her hair while she had her gloves on. I was in shock and the food looked over cooked. The gravy was watered down. Very disappointing experience at this restaurant. I didn’t ask for a refund I left and we gave it to the dogs. Hopefully management reads this and retrains their employees about following food handling protocols. That’s how people get food poisoning. The staff needs to take food safety seriously.
Atmosphere: 1
Food: 1
Service: 1
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Last week I was told they didn't have chicken for Monday specials at 8:12pm, I let that go and then today I received great service from the young lady that took my order. I was patient at first because I was told it would 12 minutes for my order due to them not having chicken dropped on another Monday special day, some how my 12 minute wait turned into 35 minutes and my order being the very last order handed out behind drive thru and inside with them calling every order that was made before and after I placed my order, after finally receiving my order got home just to find my order was incomplete and I called them to let them know about it I received the same rude, disrespectful, unprofessional attitude from the manager and the same woman that keeps an attitude and is always rude, rolling her eyes,or acting as if certain people are invisible and want take the order. I received bull crap service this time and was denied service cause they didn't want to cook anymore last Monday, I'm returning for my refund and CHICKEN EXPRESS HAS LOST A REGULAR CUSTOMER
Atmosphere: 1
Food: 4
Service: 1
We have been to here a lot, for the last three time the chicken has been over cooked burned, greasy and dry!! They have went down hill so bad lately, it takes so long sometimes if you go in. I will not be going back !!!
Took 40 minutes for 1 one piece..do better fr!!
I went to chicken express for the first time to get food Togo,I received my order,I didn’t see any napkins in the bag,I asked the lady who gave me my order about napkins,she said they were in the box,after getting to my destination there wasn’t a napkin to be found,it’s really a inconvenience to order food Togo and there isn’t any condiments for your food
Atmosphere: 5
Food: 5
Service: 1
I was visiting and doing some shopping in Henderson today 19th of June I got hungry since I love chicken express I wanted some fish and fried pickles my favorite 😋 but when I got my food I was very disappointed 😞 cause it was so salty very salty I mean salty the fries the fried pickles and the fish the only thing was good was the sweet tea. I spent 19.00 on food😕😒and no roll I pay I didn't get it. I guess they got mad cause I wanted it fresh so they poured a box of salt on my food 😕...I can't even eat it. I will be giving it to my dogs
Atmosphere: 3
Food: 1
Service: 3
Shitty staff in my life. Gravy is consistency of water. Waited to get my order taken. No one said we will be right there or take my order. I left. Gonna tell my friends to not ever eat at this place. 3.7 stars is a joke. Should be one.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Good service great food
The chicken strips were the worse I've ever had🤮 they were so dry & way too much batter & hardly any dried up chicken.. I do not recommend Chicken Express in Henderson.. The gravy was too watery, just all out NASTY🤮🤮🤮
We live out of town, sent my wife in to get supper from them, after a yr of not going there from the last time are order wasn't right..and again wasn't right again! Missing items..called we are sorry we'll do better? What about the inconvenience and items missing..Will be along time to go back if ever..Henderson needs a good chicken place that cares.!!!
We live out town of Henderson so my wife stopped by to bring us chicken home after spending 30.00 dollars and it wasn't all there..I called and got im sorry we will do better..really. to high for bad service. I suggest eating somewhere else.
Hadn't been in quite a while. Probably a little expensive but was good. Their okra and cole slaw are excellent
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