Burger King

14290 Horizon Blvd, Horizon City
(915) 852-7491

Recent Reviews

Alisia Lopez

Food is horrible it’s old and stale just spent 32 dollars and down the drain waited forever no one was even there will not be returning

Atmosphere: 1

Food: 1

Service: 2

Virginia Napalan (VirGee'z)

Good deals for lunch ?

Atmosphere: 4

Food: 5

Service: 5

Rodrigo Nicolas

I had a great experience there was a young man Raul I think was his name he did a great job! Super friendly and suggesting great options to pick from! Would definitely go back.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Whopper

Jacob Astorga

They be good frrrParking: A parking lotKid-friendliness: Friendly for all people!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Nuggets, Fully Loaded Croissan'Wich, Hamburger, Burger King’S Classic Italian Chicken Sandwich Combo, Double Sausage Egg & Cheese Biscuit, Impossible Whopper, Whopper, Double Bacon  Breakfast Sourdough King, ch King Deluxe and Small Fries, Chicken Fries, Soft Serve Cup

Diane Hernandez

The worst Burger King and it's always the same thing Here. I was told by the girl that took my payment if I could wait there. There was still a few cars behind me . which she could be taking payments. So ai let her know. No it's ok i'll move forward there's a lot of people waiting. She then rolled her eyes and shut the window. she goes to the other window and tells the guy there something and they both look at me weird! When he gives me my food I tell him that it's really bad customer service for the girl taking orders to be rolling her eyes. He then says oh no it's cause we can get in trouble. ok ??? and that's my fault because? He then continues saying do you rather wait here or over there? i just ask you that next time just wait back there . umm no !!I ask you to get more employees and hurry up!

Atmosphere: 1

Service: 1

Cynthia Reyes

The cashier so freandly.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Whopper, French Fries

marsfish sammons

I usually don't write reviews. But this gotta be the worst burger King I've ever been to.

Atmosphere: 1

Food: 1

Service: 1

Esmeralda Ramirez

This place is horrible, they can't get your order right. Can't call because there voice-mail is full. They need to get there stuff together very disappointed.

Atmosphere: 1

Food: 1

Service: 1

Jeff Gogue

Don’t know if it’s the management but the service sucks due to the wait times. Been here multiple times and there is usually only two people working. One person to take your order then after taking your order that person also makes your food.

Atmosphere: 3

Food: 2

Service: 1

Joan Smith

Bathrooms were locked, many tables hadn’t been cleaned.

Atmosphere: 1

Food: 4

Service: 4

Noel Villalobos

Soda machine in poor condition, long waiting time, no ketchup, bad service, I think they need more staff.

Atmosphere: 1

Food: 2

Service: 1

Betty Rodallegas

Horrible just plain horrible service pulled up to order nobody to take order for 10 min. Pulled to window to order thinking maybe drive thru was out of order and nothing no one attending window nor anywhere on sight it's ridiculous place to come and try to get something to

Service: 1

Chris Candelaria

Worst burger King in El Paso. They've messed up my order many times.... They don't answer the phones.... And it's obvious they don't care at all. Service. Food and management are trash.

Atmosphere: 1

Food: 1

Service: 1

Raymond Gomez

This is a terribly managed location. The manager was in the back mopping and the cashier was taking pictures/videos of her. The cashier should have been in a position to monitor the counter when customers are present. As I was at the counter trying to get the attention of the cashier without yelling across the store, another employee saw me, made eye contact with me, and continued to roam around the back without acknowledging me or getting the cashier's attention. The fountain drink machine in the lobby doesn't work. Not their fault, but the cashier handed me cups and left to the back to take the aforementioned photos/videos instead of pouring our drinks from the drive-thru dispenser. I ended up having to yell across the store to get their attention. When she came back up to the counter, she correctly guessed the ice machine wasn't working and offered ice from the working dispenser. She seemed bothered when I asked her to pour us soda from the working dispenser so we didn't have to pour the warm soda from the bad dispenser and water down the drinks more than a working one would. The place looks like they are closing down in the next couple of days and it is managed as such. If they aren't thinking of closing it, they should consider it.

Atmosphere: 1

Food: 2

Service: 1

Nomi P

You can't go wrong with a Mustard Whopper meal. Unfortunately, the restaurant itself was dirty. The drink counter was full of soda that hadn't been cleaned off the counters, very sticky. The tables and chairs hadn't been wiped down, they were full of crumbs/food on the floor as well.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Whopper

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