Papa Johns Pizza

125 N Kenazo Ave Unit N, Horizon City
(915) 852-7000

Recent Reviews

Vicenta Gardea

Ordered a pizza from this place today and I ended up dropping it as I walked out the store. They were more than kind to remake the pizza for me. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Angela G

I phoned in a order. When I got there they said they didn't receive it. I was not happy the girl looked tired and probably was getting ready to leave but she wasn't happy she wasn't helping me she had a attitude. My pizza was mostly cheese I don't know where my toppings were because there was hardly any all I wanted was to get something for dinner

Atmosphere: 3

Food: 3

Service: 1

Joe Rodriguez

What happened to people taking pride in what they do? I asked for my pizzas well done, and recieved half cooked pizza soaked in tomato sauce. The cheese wasn't even fully melted. There is nothing worst than recieving your food not how you expected.

Food: 1

Daniel Britt

Has never disappointed.

Atmosphere: 5

Food: 5

Service: 5

Jen S.

Quick to pull up website, user friendly site, they notified they received my order immediately. They delivered with courtesy a piping hot pizza exactly as ordered. Thank you papa John crew for excellent service and product. Please continue to serve above the rest and represent for horizon city.

Tiffany Hooks

Staff is always so sweet and courteous. I had an accident near there. It was a hot day, and they came out to ask if I and the others needed water.

Atmosphere: 5

Food: 4

Service: 5

Todd H.

Horrible delivery and customer service. They have twice now delivered to the wrong address. Called and and asked where my pizza was - got grilled by the person on the phone. Said they would make me a new one. I asked for some small bit of compensation - they couldn't give me a free drink, dessert, side or anything. When the pizza finally arrived the driver offered no apology. This isn't a hard job. WTH!?

Tim Chester

Pickup from the store. The staff was very friendly and we love Papa John's.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Chocolate Brownie, Build Your Own Pizza

UnderCover

I ordered through Uber eats . Service was great and on time . However , could you guys put less sauce on the wings !!! ( being sarcastic) this boneless bites are the driest I have ever had in my life . Also they were supposed to be Lemmon and spicy …. Not spicy . And lemon I suppose it’s a whisper of lemon from the spirits of the ones that were sliced . Because I can barely tell there’s any lemon at all . Overall the other 2 items were fine . Except the boneless bites .

Cynthia Reyes

Was good place and we love it the

Atmosphere: 4

Food: 4

Service: 5

Pedro Espino

Wow very surprised to see this store has such low stars. Their delivery sucks more than 50 mins will never order again from this place still called Again 50 min delivery when you get your pizza will be

Atmosphere: 1

Food: 1

Service: 1

Sice

They will just put you on hold until you get annoyed and hang up just for trying to cancel an order that was placed for the wrong

Atmosphere: 1

Food: 3

Service: 1

NaNa TaShawn

Mannnn.. I pulled up to pick up my order around 9pm. The place looked CLOSED. I finally saw people moving around in the back apparently their “open” sign is out of order. The pizza was cold but they gave me a free root beer ??

Lori Battista

When you order pizza from a popular chain you don't expect the pizza to show up terribly under cooked. One pizza was cooked ok... the other was so under cooked.... the sauce was runny making the crust horribly soggy! The crust was still doughy and on the raw side... The green peppers were not even cooked... and it was virtually impossible to hold a piece of pizza in your hand. Look at the picture... the pizza is so soggy and limp when you lifted the pizza all the toppings slipped right off. So VERY terribly disappointed! The only reason I even gave this 2 stars is because 1 pizza was ok.... the other went into the trash!!!... completely inedible! A waste of $53 dollars! Save your money.... or order elsewhere?

Food: 1

Service: 5

Dennis Farnquist

This is a go to pizza spot in horizon you shouldn't have it any other way!!!

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