Domino's Pizza
2949 Main St, Ingleside
(361) 345-1555
Recent Reviews
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This Domino's has some of the best delivery drivers that I have seen in a while. They are always polite. When they show up the pizza is still quite hot, like it came out of the over hot.
Atmosphere: 4
Food: 5
Service: 5
I honestly enjoy the pizza here, and the staff are quite friendly.
Atmosphere: 4
Food: 4
Service: 4
I’m writing to express my deep dissatisfaction with a recent experience at your location. I had placed an order for a party where several guests have specific food allergies. Unfortunately, none of the specialty pizzas I ordered were made with the correct ingredients. This was not only disappointing but also posed a serious health risk to my guests.
When I called the store to address the issue, I was connected with the manager, Brad. From the very beginning of the conversation, Brad was unprofessional and defensive. He did not listen to my concerns and instead raised his voice and spoke over me. Due to his confrontational tone, I asked a friend to take over the conversation in hopes of better communication, but Brad continued to speak with defiance and disrespect. He was argumentative and dismissive, making the situation even more frustrating.
Brad eventually agreed to remake the order, but at no point did he offer any reassurance that the pizzas would be remade correctly — a crucial point, given the allergy concerns. Shockingly, the call ended with him angrily hanging up on us.
After taking a moment to process what had happened, we no longer felt comfortable allowing Brad or his team to handle our food. We called back to cancel the remake and request a refund. The employee who answered, Elisabeth, responded with a noticeably rude and disgusted tone. Rather than handle the situation with professionalism, she loudly repeated our request across the room to Brad, and then abruptly told us to expect the refund in 7–10 business days before hanging up.
This experience was extremely disappointing and upsetting. The lack of care, accountability, and basic courtesy from both Brad and Elisabeth was unacceptable — especially when dealing with a food safety concern. I would strongly urge you to review how customer complaints are handled at this location.
I would appreciate written confirmation that my refund is being processed and that appropriate steps are being taken to ensure this kind of treatment does not happen to others in the future.
Staff has always been pleasant, and food is delivered quickly. Great location!
Atmosphere: 5
Food: 5
Service: 5
I’d really appreciate if you guys check the orders before you send them to delivery to make sure customers are getting what they ordered. Mine was missing the icing for the cinnamon twist and this is not the first time this has happened to us.
Food: 5
Service: 3
My brother had ordered us some pizzas, come to take a bite out of a piece and there was a roach baked into it. This is so unsanitary and just gross.
Atmosphere: 1
Food: 1
Service: 1
Rude, and unfriendly customer service! argumenitve with customers. " what do you expect?" " it is a pizza place Mam" says one employee when you call them out on their customer service skills. if you don't like your job find something else. if you can't be nice don't work with the public! HORRIBLE SERVICE! We will never go there again!! when you spend over 100.00 dollars for pizza you'd expect to be treated nicely!
Always good pizza, and there are always coupons to make the price just right.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Awesome staff! Pizza is always super fresh, delicious and made to order!
Food: 5
Service: 5
Awesome staff! Pizza is always super fresh, delicious and made to order!
Food: 5
Service: 5
Restaurantji Recommends
I ordered a pizza with extra cheese. They did not put extra cheese but I did get charged the $2 extra
Fast delivery to our hotel. The hungry kids really appreciated it!
Food: 5
Service: 5
Awsome
Edwin is by far their best delivery man always smiling and makes my dad better when I see him
Atmosphere: 5
Food: 4
Service: 5
Pizza ? was on point !
Atmosphere: 5
Food: 5
Service: 5
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