Sonic Drive-In
1204 E Main St, Itasca
(254) 687-9256
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I went up there to get a pretzel and a dr pepper and rosa served me and had the best attitude ever and was absolutely sweet to me i will be coming back up there!
Atmosphere: 5
Food: 5
Service: 5
Damu was very personable, courteous and helpful!!!
Atmosphere: 5
Food: 5
Service: 5
Worst experience ever stood in line for 10 minutes before anyone got my order and yet the food was cold. All together waited 35 mins for the nasty food I have gotten
Atmosphere: 1
Food: 1
Service: 1
It was an excellent experience eating at this place, the food was hot and fresh. Rosa was really professional and friendly. I would definitely go back to this place.
Atmosphere: 5
Food: 5
Service: 5
Lily at the register is terrible. I understand it’s probably her first job but if you don’t wanna talk to customers don’t be in customer service. She walked past me too many times to count while my order was already done on the counter just waiting for her to grab it. Otherwise this location is alright. They never put your sauces in with your order tho so always ask and double check. Just like this time with lily who just hates her life.
Atmosphere: 2
Food: 4
Service: 1
8:18 on a Sunday morning. After sitting in the drive thru for several minutes with no response, I pulled around and went inside to the counter. After a couple of minutes, a lone worker came out of the kitchen area and told me nobody else was there and he did not know how to work the register.
Our servers were excellent and accommodating. Great service and friendly!
Atmosphere: 5
Food: 5
Service: 5
I always have the best customer service in the mornings during the weekdays, from Mercy! I got through the drive thru, and always get my drinks quickly!
Atmosphere: 5
Food: 5
Service: 5
Mercy is the best! She works very hard and always has a smile on her face! Best customer service 🩷
Service: 5
The new GM Henry is on point. There’s an assistant manager there named Mercy and she’s rude. I gave her a $10 tip and my drinks were still made wrong.
Food: 3
Service: 5
Restaurantji Recommends
Henry the new gm is doing a fantastic job keep it up Henry
Atmosphere: 5
Food: 5
Service: 5
Emmie is nice 👍
Atmosphere: 5
Food: 5
Service: 5
Sonic is amazing, always 5/5
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service by a young lady named Abigail. From the beginning her attitude was horrible I don’t understand why people work in a restaurant and don’t know how to provide proper customer service. She took our order and it didn’t come out right. We told her it was wrong and she acted as if we were stupid. Instead of working on correcting our order when she took it back she proceeded to finish eating whatever she was eating. We had to wait in the drive through as she finished her meal before she corrected our order. Just horrible customer service. Ended up driving away without our order.
Atmosphere: 1
Food: 1
Service: 1
First time eating in and I loved it!!
Atmosphere: 5
Food: 5
Service: 5
Loading...