Over priced, raw doughnuts, thank you for making my kids sick. This is totally unnaceptable.
Atmosphere: 1
Food: 1
Service: 1
Nelly Andre
They try but Donuts kolache etc are old not enough customer bc is a small hidden Shipley Do-Nuts PEOPLE PLS SUPPORT SM BUSINESS
Atmosphere: 2
Food: 1
Karina Alafita
Excellent place to eat some delicious kolaches or donuts, I love the ham and cheese kolache.
Atmosphere: 5
Food: 5
Service: 5
Anne Bentacourt
I told the woman with black hair that I wanted limited 2 pink donuts with sprinklers and limited 2 chocolate donuts with sprinkles. I even pointed out what donuts I wanted but she ended up getting me a box and getting my donuts from where all mixed donuts area and started to tell me that I needed to get 2 more to fill the 1/2 dozen donuts. I was very confused because I only needed 4 donuts. As you can see in the photo one pink donut looked horrible with no sprinkles and the donuts were not soft at all they were stale. I am surprised because yesterday I went to get that special limited valentines donuts and they were soft and tasty. I am not coming back for a while because the lady doesn't understand what I wanted. I even spoke to her in Spanish because that's the only language she answers me back .
3rd time here at 630am and donuts are never warm. Always cold. Called the manager, he advised its because the are a smaller location so they are hardly ever warm and hot. Will not return to this location.
Atmosphere: 1
Food: 1
Service: 5
Lydia Fuentes
I'm disappointed that they started making the kolaches smaller .
Atmosphere: 3
Food: 3
Service: 5
Chaos Love
Bought a dozen of mix donuts, a cinnamon roll and a bag of donut holes. Everything tasted stale.
Atmosphere: 2
Food: 1
Service: 3
Rachel Rivero
To be honest, I always like to stop by this place, I always see a short girl, she always helps me to know what to choose, she always recommends something since I never know what to buy, I donāt know about you but I always receive good service and that makes me want to go back ā¤ļøā¤ļøā¤ļø
Ana Fuentes
5/31/24 at 3:56. Last time I go to this location, the donuts were almost hard like days old.My kids and I walked in the place was empty the employee there didnāt ask how she could help us nor welcomed us in.She didnāt speak no to one word didnāt even ask what kind of donuts we wanted it was almost like she dead. My kids and I smiled she just looked at us like we were stupid.I asked if they had milk she did not reply just walked over took out the milk and put it in the counter. I paid for our items and I asked if it went through cause I was confused on the machine she still said nothing didnāt even hand me the receipt just threw it in the counter and walked away. No bye, no thank you, no come again, zero nothing. If she hates her job just say that and go find another job, my kids are 8 & 6 they even asked why was the lady so rude and didnāt speak when they told her what they wanted I told them some people are just miserable and we wouldnāt come to this location anymore.I didnāt get her name but the user name but on the receipt said it was Mendoza.
The girl from there was very rude and spoke ugly to us and had a face...we went shopping with my family and if I got angry and I want them to fire herIt happened to us a while ago, it was around 6 o'clock
Stephania Martinez
Today I got the worse customer service today 5/13/24 :6:20pm only cause one of her friends or family members was there she gave her attitude!! Interrupted my mom and me of what we were trying to get..
Service: 1
Felix Denton
It's ok..
Atmosphere: 4
Food: 3
Service: 4
Qimar Abhiram-Alfasi
Service was OK. Not the most friendly folk but coffee was great and the donuts were delish.
Atmosphere: 3
Food: 5
Service: 3
Lynda Smith
Some of the items weren't in the proper place above the name of the item so you would think they didn't have them. She looked @ us like we were stupid b/c we didn't see it. The food was hard & not very fresh. The items were cold & she didn't offer to warm them in the microwave. She wasn't very friendly & really needed an attitude adjustment! If you don't enjoy your job in hospitality you need to find another job where you're not around the public. I was a Receptionist/Switchboard Operator for almost twenty years with the same company...I always answered the phones with a smile in my voice & always had a smile on my face. I was the first person that people coming in or calling in heard or saw b/c I was representing my employer.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sausage with Cheese Kolache, Sausage Kolache
Over priced, raw doughnuts, thank you for making my kids sick. This is totally unnaceptable.
Atmosphere: 1
Food: 1
Service: 1
They try but Donuts kolache etc are old not enough customer bc is a small hidden Shipley Do-Nuts
PEOPLE PLS SUPPORT SM BUSINESS
Atmosphere: 2
Food: 1
Excellent place to eat some delicious kolaches or donuts, I love the ham and cheese kolache.
Atmosphere: 5
Food: 5
Service: 5
I told the woman with black hair that I wanted limited 2 pink donuts with sprinklers and limited 2 chocolate donuts with sprinkles. I even pointed out what donuts I wanted but she ended up getting me a box and getting my donuts from where all mixed donuts area and started to tell me that I needed to get 2 more to fill the 1/2 dozen donuts. I was very confused because I only needed 4 donuts. As you can see in the photo one pink donut looked horrible with no sprinkles and the donuts were not soft at all they were stale. I am surprised because yesterday I went to get that special limited valentines donuts and they were soft and tasty. I am not coming back for a while because the lady doesn't understand what I wanted. I even spoke to her in Spanish because that's the only language she answers me back .
Atmosphere: 1
Food: 2
Service: 1
My family and I love shipley and donuts š© also they have a very good selection of themā¦
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg Jalapeno & Cheese Kolache
3rd time here at 630am and donuts are never warm. Always cold.
Called the manager, he advised its because the are a smaller location so they are hardly ever warm and hot.
Will not return to this location.
Atmosphere: 1
Food: 1
Service: 5
I'm disappointed that they started making the kolaches smaller .
Atmosphere: 3
Food: 3
Service: 5
Bought a dozen of mix donuts, a cinnamon roll and a bag of donut holes.
Everything tasted stale.
Atmosphere: 2
Food: 1
Service: 3
To be honest, I always like to stop by this place, I always see a short girl, she always helps me to know what to choose, she always recommends something since I never know what to buy, I donāt know about you but I always receive good service and that makes me want to go back ā¤ļøā¤ļøā¤ļø
5/31/24 at 3:56. Last time I go to this location, the donuts were almost hard like days old.My kids and I walked in the place was empty the employee there didnāt ask how she could help us nor welcomed us in.She didnāt speak no to one word didnāt even ask what kind of donuts we wanted it was almost like she dead. My kids and I smiled she just looked at us like we were stupid.I asked if they had milk she did not reply just walked over took out the milk and put it in the counter. I paid for our items and I asked if it went through cause I was confused on the machine she still said nothing didnāt even hand me the receipt just threw it in the counter and walked away. No bye, no thank you, no come again, zero nothing. If she hates her job just say that and go find another job, my kids are 8 & 6 they even asked why was the lady so rude and didnāt speak when they told her what they wanted I told them some people are just miserable and we wouldnāt come to this location anymore.I didnāt get her name but the user name but on the receipt said it was Mendoza.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The girl from there was very rude and spoke ugly to us and had a face...we went shopping with my family and if I got angry and I want them to fire herIt happened to us a while ago, it was around 6 o'clock
Today I got the worse customer service today 5/13/24 :6:20pm only cause one of her friends or family members was there she gave her attitude!! Interrupted my mom and me of what we were trying to get..
Service: 1
It's ok..
Atmosphere: 4
Food: 3
Service: 4
Service was OK. Not the most friendly folk but coffee was great and the donuts were delish.
Atmosphere: 3
Food: 5
Service: 3
Some of the items weren't in the proper place above the name of the item so you would think they didn't have them. She looked @ us like we were stupid b/c we didn't see it. The food was hard & not very fresh. The items were cold & she didn't offer to warm them in the microwave. She wasn't very friendly & really needed an attitude adjustment! If you don't enjoy your job in hospitality you need to find another job where you're not around the public. I was a Receptionist/Switchboard Operator for almost twenty years with the same company...I always answered the phones with a smile in my voice & always had a smile on my face. I was the first person that people coming in or calling in heard or saw b/c I was representing my employer.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sausage with Cheese Kolache, Sausage Kolache
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