I received my drink, took one sip, and immediately wanted to spit it out. It was meant to be a diet dr pepper, but tasted like it was half diet and half regular. It had a horrible aftertaste like chemicals. The evening shift does so much worse than the morning shift and that shows in how bad the food and drinks are. The chicken is usually crunchy instead of nice and soft, the pretzels are skinny and small, the drinks are always messed up, and the French fries just taste different. Do better. I used to love eating here.
Atmosphere: 2
Food: 1
Service: 3
Tammy
Waited, waited, waited for button to be answered. This has to be the slowest Sonic to answer and take an order that I have ever been to. Management needs to get a handle on this. And there were only a couple of customers there. Ridiculous
Atmosphere: 3
Service: 1
Steph S.
Everything is wonderful except for not getting cherries in my limeade ever
Micayla Miller
Worst sonic I have ever been to. Sat there for 20 minutes after pressing the button multiple times. My boyfriend had gotten out and went to the walk up speaker and patiently waited another 10 minutes and still no one came on.
After seeing probably 10 cars come through, order and get their food witching a couple of minutes of pulling in, my boyfriend went to a speaker someone had already been to, they answered, but he still waited on a single grilled cheese (that ended up being burnt) for almost 10 minutes while cars continued to pull in and receive their orders within a couple of minutes.
The girl who brought out the food was very very nice, though. That’s the only positive thing about our 45 minute experience.
Atmosphere: 1
Food: 2
Service: 1
Wanda Hill (Skeeter Bugs)
Sonic is good for drinks and many foo. Yet, some food is typical fast food quality.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Tots, Beef Hot Dog, Sandwich, Chili Cheese Coney, Honey BBQ Boneless Wings, Breakfast Burrito, Hot Fudge Sundae, Supersonic Bacon Double Cheeseburger
Andrew Atterson
Most everything I get here is great. The only complaint I have is the ice smells fishy but I think that because of the Jacksboro City water supply.
Atmosphere: 5
Food: 4
Service: 5
Tara Cunningham
Fast and friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hand Made Onion Rings, Chili Cheese Coney, Breakfast Burrito, Supersonic Bacon Double Cheeseburger
Simon Miller
Only issue I ever have is the occasional messup on an order!! They're usually glad to fix it!
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Fries, Chili Cheese Coney
Mark Strickland
Oct 25th,Pressed button to order, after waiting 10 min, pressed again and was able to place order. Was informed that eggs are recalled, so we ordered other items. 4 stars for delay response to order. McCain had a good attitude and gave us good service.
Atmosphere: 4
Food: 5
Service: 4
Brett Dunlap
Everything was poor at this location we have tried multiple times with this place and they can’t get it right they are to worried about play profanity music in the dang kitchen to pay attention to their jobs if there was a negative star id leave it
There were maybe 5 cars here when I pulled in. I ordered a kids meal cheese burger tots and a drink. It took it has been 4 minutes since the screen said Vincent was on his way and 8 minutes since I realized it was taking too long and still no food. I have already paid and gave a tip! This is ridiculous. 23 minutes and I asked for my money back . There is no reason for this.
Service: 1
Cody McCurley
Whole town of Jacksboro internet service sucked. Was just trying to order drinks online to get half price but they wouldn't honor the price even though their app wasn't working. I'll never go back to that location or the one by Shepherd air force base either. Every time my family tries to go there nobody will ever take our order. They just hang out on their phones and hang out outside. Worst service I've ever experienced. I mean I've had to work fast food before and I didn't like it very much but I still had integrity and tried to do my best helping customers. This new generation of young adults just have no respect for anything anymore. We mostly cook for ourselves at home now. There are a few good restaurants around still but not many that have good service
Atmosphere: 1
Food: 1
Service: 1
bethany thompson
Sonic is hit-and-miss. It honestly depends on who the manager is at the time. Sometimes food is hot and fresh but others the food is cold and half of it is missing.
Atmosphere: 3
Food: 3
Service: 3
Zane Reese
This is my favorite Sonic.
Atmosphere: 5
Food: 5
Service: 5
Sharla Wadsworth
If I could give this sonic zero stars I would. Every time we use this sonic it is always a 30 min plus wait. Even if you use the app. Also they refuse to answer the call button. We used it twice waiting 5 minutes between each.still never answered. When we do finally get our food on the visits it is cold and drinks watered down as if they have been sitting for the entire 30 min. The only reason we have continued to go is because it is the only “fast food” ha … in the small town at breakfast time! This time I am done.
I received my drink, took one sip, and immediately wanted to spit it out. It was meant to be a diet dr pepper, but tasted like it was half diet and half regular. It had a horrible aftertaste like chemicals. The evening shift does so much worse than the morning shift and that shows in how bad the food and drinks are. The chicken is usually crunchy instead of nice and soft, the pretzels are skinny and small, the drinks are always messed up, and the French fries just taste different. Do better. I used to love eating here.
Atmosphere: 2
Food: 1
Service: 3
Waited, waited, waited for button to be answered. This has to be the slowest Sonic to answer and take an order that I have ever been to. Management needs to get a handle on this. And there were only a couple of customers there. Ridiculous
Atmosphere: 3
Service: 1
Everything is wonderful except for not getting cherries in my limeade ever
Worst sonic I have ever been to. Sat there for 20 minutes after pressing the button multiple times. My boyfriend had gotten out and went to the walk up speaker and patiently waited another 10 minutes and still no one came on.
After seeing probably 10 cars come through, order and get their food witching a couple of minutes of pulling in, my boyfriend went to a speaker someone had already been to, they answered, but he still waited on a single grilled cheese (that ended up being burnt) for almost 10 minutes while cars continued to pull in and receive their orders within a couple of minutes.
The girl who brought out the food was very very nice, though. That’s the only positive thing about our 45 minute experience.
Atmosphere: 1
Food: 2
Service: 1
Sonic is good for drinks and many foo. Yet, some food is typical fast food quality.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Tots, Beef Hot Dog, Sandwich, Chili Cheese Coney, Honey BBQ Boneless Wings, Breakfast Burrito, Hot Fudge Sundae, Supersonic Bacon Double Cheeseburger
Most everything I get here is great. The only complaint I have is the ice smells fishy but I think that because of the Jacksboro City water supply.
Atmosphere: 5
Food: 4
Service: 5
Fast and friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hand Made Onion Rings, Chili Cheese Coney, Breakfast Burrito, Supersonic Bacon Double Cheeseburger
Only issue I ever have is the occasional messup on an order!! They're usually glad to fix it!
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Fries, Chili Cheese Coney
Oct 25th,Pressed button to order, after waiting 10 min, pressed again and was able to place order. Was informed that eggs are recalled, so we ordered other items. 4 stars for delay response to order. McCain had a good attitude and gave us good service.
Atmosphere: 4
Food: 5
Service: 4
Everything was poor at this location we have tried multiple times with this place and they can’t get it right they are to worried about play profanity music in the dang kitchen to pay attention to their jobs if there was a negative star id leave it
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
There were maybe 5 cars here when I pulled in. I ordered a kids meal cheese burger tots and a drink. It took it has been 4 minutes since the screen said Vincent was on his way and 8 minutes since I realized it was taking too long and still no food. I have already paid and gave a tip! This is ridiculous. 23 minutes and I asked for my money back . There is no reason for this.
Service: 1
Whole town of Jacksboro internet service sucked. Was just trying to order drinks online to get half price but they wouldn't honor the price even though their app wasn't working. I'll never go back to that location or the one by Shepherd air force base either. Every time my family tries to go there nobody will ever take our order. They just hang out on their phones and hang out outside. Worst service I've ever experienced. I mean I've had to work fast food before and I didn't like it very much but I still had integrity and tried to do my best helping customers. This new generation of young adults just have no respect for anything anymore. We mostly cook for ourselves at home now. There are a few good restaurants around still but not many that have good service
Atmosphere: 1
Food: 1
Service: 1
Sonic is hit-and-miss. It honestly depends on who the manager is at the time. Sometimes food is hot and fresh but others the food is cold and half of it is missing.
Atmosphere: 3
Food: 3
Service: 3
This is my favorite Sonic.
Atmosphere: 5
Food: 5
Service: 5
If I could give this sonic zero stars I would. Every time we use this sonic it is always a 30 min plus wait. Even if you use the app. Also they refuse to answer the call button. We used it twice waiting 5 minutes between each.still never answered. When we do finally get our food on the visits it is cold and drinks watered down as if they have been sitting for the entire 30 min. The only reason we have continued to go is because it is the only “fast food” ha … in the small town at breakfast time! This time I am done.
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