Dairy Queen
607 E Rusk St, Jacksonville
(903) 586-9859
Recent Reviews
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Polite people,good prices
Food it’s good
Atmosphere: 5
Food: 5
Service: 5
We love dairy Queen
Atmosphere: 5
Food: 5
Service: 5
You cant beat a blizzard
Food: 5
Service: 5
The staff was very friendly and the food was fresh and hot.
Atmosphere: 5
Food: 5
Service: 5
I’m not one to complain, but I had a terrible experience here. My ice cream was freezer burnt (I had to get it out of the freezer myself) and the kitchen looked disgusting. The restaurant was very dingy and had no charm. The service was poor, I felt like a burden unwelcome. I will never come back to this location.
Atmosphere: 1
Food: 1
Service: 2
No one greeted anyone and acting they didn't want to be there. Poor customer service skills. Used to be my favorite out of the 2 in town.
Atmosphere: 1
Food: 3
Service: 1
Sometimes music is too loud. Ceilings need repair/replacement.
Atmosphere: 2
Food: 4
Service: 4
I mean it isn't a terrible place, but the staff is so bad. Every time something goes wrong, it is the staff. I had gone through Drive Thur before just for them to mess something up. The person working walked away so we called them. Just to watch as they picked up the phone, wait, and then pushed mute. Then the person finally noticed us to get kind of attitude because it was 7:30 pm and they were trying to close. Gone there again at 6:30 pm trying to get blizzards for them to say they already put up the machine. Today, I had gone trying to see if it changed at all. Service was better, but the ice machine wasn't working. We had gotten ice cream for it to be pretty much melted. We left, and I realized my wallet was with me. So I saw that they closed at 9 on Google. Called... wait.. wait... wait 10 mins later, no answer. I called at 8:40. I have never seen a business close so early even though they have the times posted.
Atmosphere: 3
Food: 4
Service: 1
After waiting over 30 minutes in the drive through (only one person ahead of us) my husband’s food was not fresh. I hate leaving negative reviews but never again to this location!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The food was ok, as was the service. Although there was nothing to complain of, the place lacked the charm to make one want to visit again.
Atmosphere: 3
Food: 4
Service: 4
Slow drive through only reason to go is the food might as well go in and eat
Atmosphere: 3
Food: 4
Service: 2
Most of the people working here are very rude and unprofessional
Atmosphere: 1
People who are not suited for customer service should not be there.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Cheeseburger
We went at 8:30pm and they looked closed. We asked for several different types of blizzards and beg were “out” of multiple toppings. On our final request, we were told to “hold on” and after a few minutes we gave up and said nevermind. The girl said “okay thanks” and was probably thrilled that we were leaving so she didn’t actually have to do her job. 10/10 would not recommend.
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