Dairy Queen
1501 S Jackson St, Jacksonville
(903) 586-3633
Recent Reviews
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The banana split is delicious
Atmosphere: 5
Food: 5
Service: 4
Good food served by friendly people. Always clean and fast. Tacos are great and steak fingers baskets are yummy.
Atmosphere: 5
Food: 5
Service: 5
Ordered a hot fudge sundae and requested half hot fudge and half ice cream. First time had hot fudge in the middle. Told employee again half hot fudge and half ice cream. Second time barely any hot fudge on top. Third time still wrong. Waiting almost 8 minutes in drive thru pulled out and went inside to talk to manager. Not only did they make it wrong charged me more without telling me….after explaining to the manager what I wanted she told me I should have ordered it with lite ice cream and she put 3 pumps of hot fudge.I said you didn’t make it even close to half and half… worst customer service ever. Will definitely use this experience to show people how not to treat their customers and try to over charge them without their knowledge.
Atmosphere: 1
Food: 1
Service: 1
We went thru drive thru while we were waiting the cashier and I guess the manager were on their phone the whole time. I remember back in the day we were told if you have time to lean you have time to clean.
She asked if he wanted mayo or mustard, he said mustard. Got mayo
Atmosphere: 1
Food: 1
Service: 1
I can't believe that when I mentioned that they forgot to add cheese to my burger that they would put it on a paper plate and reach it to me through the window. What kind of service was that? I had to request them to put it on the burger and warm it up!!! I was very disappointed in the service. My mom asked for an ice cream cone and they didn't even ask her how she wanted it.
Food: 2
Service: 1
Need to change the times says 11 on here but closes at 10 or I should say before 10 🤷♀️
Can't remember the last time I had a steak finger basket!
I don't remember the $12 cost for 6 pieces, but wife and I split it so actually it cost us each $6 dollars and some change.
I'm a cheap date ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Steak, Gravy
Best cheese curds in the area.
Atmosphere: 5
Food: 5
Service: 5
The Salted Caramel Truffle Blizzard was amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries, Onion Rings
This building has been updated and is nice! The food is good. The only complaint is that they don't drain grease on fried foods, and people with stomach problems do not tolerate excessive grease. If that was fixed, I would give five stars!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken and Dumplings, Burger, Taco Wrap
Restaurantji Recommends
One of my favorite DQ's. I have two DQ's I visit. The one in Jacksonville and the one in Canton. They have the BEST FRESHEST FOOD. The burgers and fries are always, (no just heat lamp warm) they are (Just cooked) right this minute hot. And the ladies are always so jolly and friendly. It's amazing that both locations have the same great fresh meals each time and the service. You don't find that type of attitude often at a fast food place it like they just won the lottery and are so happy to spread the joy. Stop by the next time you in Jacksonville Texas or Canton Tx .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries, Grilled Chicken Salad, Oreo
Dilly Bars. Yum. And Blizzards in many delicious flavors.
Atmosphere: 5
Food: 5
Service: 5
Audri was fabulous!!! She has great customer service and a bright smile!!!!
Atmosphere: 5
Service: 5
Lady who was working the front provided excellent service. Breakfast was great, especially the giant biscuits and gravy
Atmosphere: 4
Food: 4
Service: 5
It was ok the only problem I had was that they messed up on my order and I had to get them to fix it twice
Atmosphere: 2
Food: 3
Service: 3
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