KFC
411 S Jackson St, Jacksonville
(903) 586-1341
Recent Reviews
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They won’t take phone orders; you have to order online. My husband got there and of course I hadn’t completed my online order. He asked for four thighs at the window, but he didn’t follow protocol by ordering at the speaker and they wouldn’t fill the order. He drove off, but maybe we dodged a bullet by not getting day old chicken.
The bathroom smell is unbelievable. It’s like they never clean. I was shocked
Wings were tasty, and the service was very slow.
Atmosphere: 4
Food: 5
Service: 3
The one that wears all black out of way rude!!
Atmosphere: 3
Food: 2
Service: 1
Server was very rude. Slamming food around and dropping on floo
Atmosphere: 1
Food: 1
Service: 5
Food was hot. Employees were friendly and helpful.
Atmosphere: 5
Food: 4
Service: 5
Fresh food
Atmosphere: 5
Food: 5
Service: 5
Your typical big box.
Atmosphere: 4
Food: 3
Service: 4
Food is fine.... its KFC.... but the employees in the drive-thru are straight up rude. I'm handed 3 big bags of food and immediately as its handed to me she's barking at me to pull forward. I replied to let me set it down and she demands I pull forward to do so. Ummm.... your drive-thru goes straight out into the road.... no. Turns out they forgot a good portion of my order, no wonder she wanted me to pull forward.
Employees are lost ! Looking at each other asked me twice what were my sides . Definitely a fail .
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
NO Custumer service, long waits, high prices & dirty atmosphere! Health inspector should CLOSE this awful restaurant. Manager was so rude! Not representative of KFC!
Atmosphere: 1
Food: 1
Service: 1
This place needs be shut down cleaned cause it’s nasty and new employees
Atmosphere: 1
Food: 1
Service: 1
Love this place KFC is high everywhere but the chicken is so good here
Atmosphere: 5
Food: 5
Service: 5
Not the chicken KFC is know for
Atmosphere: 5
Food: 4
Service: 5
I normally don't leave reviews or complaints. ( Ever ).
But i feel like it's necessary especially if this person was the manager or was in charge.
So yesterday afternoon around 1- 2 pm we went thru the drive.
1st my sister asked what all comes on the frie bowl combo the young man at the window said " whatever you see on the picture "
Well my sister can't see very well and she does use glasses but she has a condition that her eye sight is getting worse. Well he told us what was all in the bowl after she told him that she couldnt see that far ......... And we'll this was the most messed up part when we had told him we wanted to order 2 of the KFC's Famous Bowl Combos which includes a drinks.
My sister literally told the young man at the window she wanted 2 Pepsi for that. He responded "okay" After we got to the window
He handed us our food but didn't give us the drinks at first, no big deal but when she kindly ask him for our drinks, he litterly looked puzzled like as if he didn't knew what we was talking about
So he handed us one drink but the worst part was when my sister asked him for the other drink
He wanted to argue with her and tell her
" You didn't ask for another " and my sister said yes I did and that was so wrong of him to say that and when we ordered the meal deal, it automatically comes with a drink neways .
Like litterly he shook his head and had very very poor costumer service ... Horrible !!!
I called to speak to the manager when I got home. What do you know, he answered the phone, he said we was the management and he was the one at the drive thru. Smh 😒
We will not be going back to that KFC ever again.
The only reason why I give it a star because I have too, to post this
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