KFC

411 S Jackson St, Jacksonville
(903) 586-1341

Recent Reviews

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Kathy Gahagan

They won’t take phone orders; you have to order online. My husband got there and of course I hadn’t completed my online order. He asked for four thighs at the window, but he didn’t follow protocol by ordering at the speaker and they wouldn’t fill the order. He drove off, but maybe we dodged a bullet by not getting day old chicken.

Sarah K

The bathroom smell is unbelievable. It’s like they never clean. I was shocked

Stephanie Keggler Bigbaby

Wings were tasty, and the service was very slow.

Atmosphere: 4

Food: 5

Service: 3

Cindy Padron

The one that wears all black out of way rude!!

Atmosphere: 3

Food: 2

Service: 1

Evelyn Cummings

Server was very rude. Slamming food around and dropping on floo

Atmosphere: 1

Food: 1

Service: 5

Phillip McNeal

Food was hot. Employees were friendly and helpful.

Atmosphere: 5

Food: 4

Service: 5

Jess Smith

Fresh food

Atmosphere: 5

Food: 5

Service: 5

SailnMike Ski

Your typical big box.

Atmosphere: 4

Food: 3

Service: 4

Rachael Hemphill

Food is fine.... its KFC.... but the employees in the drive-thru are straight up rude. I'm handed 3 big bags of food and immediately as its handed to me she's barking at me to pull forward. I replied to let me set it down and she demands I pull forward to do so. Ummm.... your drive-thru goes straight out into the road.... no. Turns out they forgot a good portion of my order, no wonder she wanted me to pull forward.

David Govella

Employees are lost ! Looking at each other asked me twice what were my sides . Definitely a fail .

Atmosphere: 1

Food: 1

Service: 1

Patty Adams

NO Custumer service, long waits, high prices & dirty atmosphere! Health inspector should CLOSE this awful restaurant. Manager was so rude! Not representative of KFC!

Atmosphere: 1

Food: 1

Service: 1

Victor Madrid

This place needs be shut down cleaned cause it’s nasty and new employees

Atmosphere: 1

Food: 1

Service: 1

rex williams

Love this place KFC is high everywhere but the chicken is so good here

Atmosphere: 5

Food: 5

Service: 5

mike hood

Not the chicken KFC is know for

Atmosphere: 5

Food: 4

Service: 5

Katalyna Ebanez

I normally don't leave reviews or complaints. ( Ever ).
But i feel like it's necessary especially if this person was the manager or was in charge.
So yesterday afternoon around 1- 2 pm we went thru the drive.
1st my sister asked what all comes on the frie bowl combo the young man at the window said " whatever you see on the picture "
Well my sister can't see very well and she does use glasses but she has a condition that her eye sight is getting worse. Well he told us what was all in the bowl after she told him that she couldnt see that far ......... And we'll this was the most messed up part when we had told him we wanted to order 2 of the KFC's Famous Bowl Combos which includes a drinks.
My sister literally told the young man at the window she wanted 2 Pepsi for that. He responded "okay" After we got to the window
He handed us our food but didn't give us the drinks at first, no big deal but when she kindly ask him for our drinks, he litterly looked puzzled like as if he didn't knew what we was talking about
So he handed us one drink but the worst part was when my sister asked him for the other drink
He wanted to argue with her and tell her
" You didn't ask for another " and my sister said yes I did and that was so wrong of him to say that and when we ordered the meal deal, it automatically comes with a drink neways .
Like litterly he shook his head and had very very poor costumer service ... Horrible !!!
I called to speak to the manager when I got home. What do you know, he answered the phone, he said we was the management and he was the one at the drive thru. Smh 😒
We will not be going back to that KFC ever again.
The only reason why I give it a star because I have too, to post this

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