Very dirty outside. Poor service. Order was wrong and confusion on replacing wrong order. Won't stop there
Atmosphere: 2
Food: 2
Service: 2
6425 FF
Sonic Jacksonville has something bad going on. I've had sonic 3 times in the past 4 months and all 3 times I've thrown up. ? goodbye sonic.
Atmosphere: 1
Food: 1
Service: 1
Rick Broome
Food was overcooked and dry. Over half of the menu screens are out of order, and there is no drive
Atmosphere: 1
Food: 2
Service: 2
Brandi Thurman
Was here today, had little issue with food, I called manager and she was so nice! Took my name and replaced whole order. That's super nice!
Service: 5
Shellie Eldredge
Overall the food was fine. We ordered ahead and tried to find parking. All 3 stalls we tried, the screens were out. A sign on the broken screens would have been nice and more efficient.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Quarter Pound Double Cheeseburger, Grilled Cheese, Mozzarella Sticks, Dr Pepper, Tots, Burger, Corn Dog
Micah Bear
Please fix the screens in the parking stalls. At least half of them are blacked out and the app will not allow me to check in to that numbered stall.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Tots
Jack Dawes
Great location and drinks, especially on a hot Texas summer day. They're a little slow, but our order is always right.
Atmosphere: 4
Food: 5
Service: 4
Jonathan Burgess
They are always quick with the food. I sit down outside of Sonic every payday at least because I work across the parking lot and I know I will get my money’s worth. Good people.Kid-friendliness: Lots of options for the kids.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Beef Hot Dog, Chili Cheese Coney, Double Cheeseburger, Dr Pepper, Tots, Burger
Eagle Lubricants
The Sonic in Jacksonville TX has terrible customer service. They don't seal their DoorDash orders, and take no priority, or sense of urgency for their DoorDashers because everytime we have to wait more than 5 minutes we are losing money, and we get the front of hell from the customer that ordered off the App. The order could be ready by the time the dasher gets there, but makes the dasher wait 10 minutes and have to get the other car hops attention to remind them we are waiting for a door dash order. It is ridiculous.
Atmosphere: 1
Food: 4
Service: 1
Ryan Lindsey
Service was kinda slow but the kids loved the drink treats.
I like the drive-in experience, and the menu is right there when you park. My order was taken promptly when I pushed the button, and the food was delivered in short order. The burger and fries were hot when they arrived and looked inviting. The fries were fine, but while the burger looked great, it really had no taste at all. It seemed rather blan, even with the slice of cheese that I had requested to be held. Nothing wrong with anything, but nothing I had screamed for me to hurry back.
Atmosphere: 3
Food: 3
Service: 4
J Warfield
Chili cheese coney was very bland. The chili is bland. The onion rings used to be onion rings, now they are minced onions in rings. Service was great, all friendly. Dust cherry limeade was good as always.
A M Foxx
The delivery person was friendly and polite. Thanks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks
Keith Mcanally
There always on point with the way I have my breakfast made never wrong and the staff is always quick I hardly ever have to wait on my food the girls that bring the food are top notch and great on making sure that there service is with a smile ? the only down side to there sonic has nothing to do with staffing issues it's always a pain when I get a terminal that is broken and the screen does not work and I feel bad when I have to ask one of the ladies to take my card and run it inside
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Burger
Heather Lynne Johnson
Always fast convenient friendly and without errorsKid-friendliness: Kids menus with multiple choices
Very dirty outside. Poor service. Order was wrong and confusion on replacing wrong order. Won't stop there
Atmosphere: 2
Food: 2
Service: 2
Sonic Jacksonville has something bad going on. I've had sonic 3 times in the past 4 months and all 3 times I've thrown up. ? goodbye sonic.
Atmosphere: 1
Food: 1
Service: 1
Food was overcooked and dry. Over half of the menu screens are out of order, and there is no drive
Atmosphere: 1
Food: 2
Service: 2
Was here today, had little issue with food, I called manager and she was so nice! Took my name and replaced whole order. That's super nice!
Service: 5
Overall the food was fine. We ordered ahead and tried to find parking. All 3 stalls we tried, the screens were out. A sign on the broken screens would have been nice and more efficient.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Quarter Pound Double Cheeseburger, Grilled Cheese, Mozzarella Sticks, Dr Pepper, Tots, Burger, Corn Dog
Please fix the screens in the parking stalls. At least half of them are blacked out and the app will not allow me to check in to that numbered stall.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Tots
Great location and drinks, especially on a hot Texas summer day. They're a little slow, but our order is always right.
Atmosphere: 4
Food: 5
Service: 4
They are always quick with the food. I sit down outside of Sonic every payday at least because I work across the parking lot and I know I will get my money’s worth. Good people.Kid-friendliness: Lots of options for the kids.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Beef Hot Dog, Chili Cheese Coney, Double Cheeseburger, Dr Pepper, Tots, Burger
The Sonic in Jacksonville TX has terrible customer service. They don't seal their DoorDash orders, and take no priority, or sense of urgency for their DoorDashers because everytime we have to wait more than 5 minutes we are losing money, and we get the front of hell from the customer that ordered off the App. The order could be ready by the time the dasher gets there, but makes the dasher wait 10 minutes and have to get the other car hops attention to remind them we are waiting for a door dash order. It is ridiculous.
Atmosphere: 1
Food: 4
Service: 1
Service was kinda slow but the kids loved the drink treats.
Atmosphere: 5
Food: 4
Service: 3
Restaurantji Recommends
I like the drive-in experience, and the menu is right there when you park. My order was taken promptly when I pushed the button, and the food was delivered in short order. The burger and fries were hot when they arrived and looked inviting. The fries were fine, but while the burger looked great, it really had no taste at all. It seemed rather blan, even with the slice of cheese that I had requested to be held. Nothing wrong with anything, but nothing I had screamed for me to hurry back.
Atmosphere: 3
Food: 3
Service: 4
Chili cheese coney was very bland. The chili is bland. The onion rings used to be onion rings, now they are minced onions in rings. Service was great, all friendly. Dust cherry limeade was good as always.
The delivery person was friendly and polite. Thanks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks
There always on point with the way I have my breakfast made never wrong and the staff is always quick I hardly ever have to wait on my food the girls that bring the food are top notch and great on making sure that there service is with a smile ? the only down side to there sonic has nothing to do with staffing issues it's always a pain when I get a terminal that is broken and the screen does not work and I feel bad when I have to ask one of the ladies to take my card and run it inside
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Burger
Always fast convenient friendly and without errorsKid-friendliness: Kids menus with multiple choices
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Hot Dog, Quarter Pound Double Cheeseburger, Grilled Cheese, Chili Cheese Coney, Mozzarella Sticks, Steak Sandwich, Double Cheeseburger, Dr Pepper, Waffle Cone, Cheeseburger, Tots, Sandwich, Fries, Burger, Popcorn Chicken