This is a sad excuse for a company. Their General Managers are a bunch of liars that don't know their head from a hole in the ground. You messed with the wrong one this time around. I promise you that.
Atmosphere: 1
Food: 1
Service: 1
Anthony Thorn
Don’t get fired because company will not pay you for your last day after you gave them almost 12 years of service into the company
Atmosphere: 4
Food: 4
Service: 4
Bex Dreiling
I am very disappointed in our experience tonight with the staff at the Aledo Taco Bell. We are loyal customers and never expected to be treated this way. We come here about once a week and often times have one or two items missing, which is no big deal since it's typically a large order. Today we had around 8 items missing so we had to go back. I was appalled by the response of the staff members who insinuated that we were lying about the missing items. They not only argued with us, but also argued with each other about who messed up the order. When they finally agreed to give us our missing food, they again failed to include two of the items stating they were not on the receipt, although they in fact were. When we spoke to the assistant manager, James "Jimmy," he also insinuated we were lying and that we could not have made it home and back in time to address this issue. I am incredibly disappointed and I am looking forward to hearing back from Taco Bell in regard to their plan to re-train Jimmy and the rest of the staff present this night in professionalism and customer service.
Shaun
Went in at 1:45 p.m. at the Judson Rd location stood at the counter for 5 minutes, was never acknowledged, got the attention of the line workers who then wanted me to take my own order, since I do not work for Taco Bell, I turned to leave at which pointthe employee commented or leave then that's fine!
Christopher Ward
Went in at 1:45 p.m. at the Judson Rd location stood at the counter for 5 minutes, was never acknowledged, got the attention of the line workers who then wanted me to take my own order, since I do not work for Taco Bell, I turned to leave at which pointthe employee commented or leave then that's fine!
Marc P
This Franchisee has decided to stop serving the Double Decker all across Dallas Fort Worth area. I’m shocked this is allowed, I’ve ordered it for 20+ years and I’m pretty sure the ingredients are still available to make it.
Marc Palasciano
This Franchisee has decided to stop serving the Double Decker all across Dallas Fort Worth area. I'm shocked this is allowed, I've ordered it for 20+ years and I'm pretty sure the ingredients are still available to make it.
Amirah Salim
This is not a restaurant. This is a corporate office for these franchise restaurants. I went in for job information. The receptionist had to come to door and unlock it
Laura Perez
Our employees out in the field at our Taco Bells are the reason I stick around! Some have been with us for 25 + years!
Lupe Acosta
SMI Inc. is a good company to work for. They genuinely seem to care about they're employees. They always want to listen to what you have to say, and want to make sure you are setup for success!
This is a sad excuse for a company. Their General Managers are a bunch of liars that don't know their head from a hole in the ground. You messed with the wrong one this time around. I promise you that.
Atmosphere: 1
Food: 1
Service: 1
Don’t get fired because company will not pay you for your last day after you gave them almost 12 years of service into the company
Atmosphere: 4
Food: 4
Service: 4
I am very disappointed in our experience tonight with the staff at the Aledo Taco Bell. We are loyal customers and never expected to be treated this way. We come here about once a week and often times have one or two items missing, which is no big deal since it's typically a large order. Today we had around 8 items missing so we had to go back. I was appalled by the response of the staff members who insinuated that we were lying about the missing items. They not only argued with us, but also argued with each other about who messed up the order. When they finally agreed to give us our missing food, they again failed to include two of the items stating they were not on the receipt, although they in fact were. When we spoke to the assistant manager, James "Jimmy," he also insinuated we were lying and that we could not have made it home and back in time to address this issue. I am incredibly disappointed and I am looking forward to hearing back from Taco Bell in regard to their plan to re-train Jimmy and the rest of the staff present this night in professionalism and customer service.
Went in at 1:45 p.m. at the Judson Rd location stood at the counter for 5 minutes, was never acknowledged, got the attention of the line workers who then wanted me to take my own order, since I do not work for Taco Bell, I turned to leave at which pointthe employee commented or leave then that's fine!
Went in at 1:45 p.m. at the Judson Rd location stood at the counter for 5 minutes, was never acknowledged, got the attention of the line workers who then wanted me to take my own order, since I do not work for Taco Bell, I turned to leave at which pointthe employee commented or leave then that's fine!
This Franchisee has decided to stop serving the Double Decker all across Dallas Fort Worth area. I’m shocked this is allowed, I’ve ordered it for 20+ years and I’m pretty sure the ingredients are still available to make it.
This Franchisee has decided to stop serving the Double Decker all across Dallas Fort Worth area. I'm shocked this is allowed, I've ordered it for 20+ years and I'm pretty sure the ingredients are still available to make it.
This is not a restaurant. This is a corporate office for these franchise restaurants. I went in for job information. The receptionist had to come to door and unlock it
Our employees out in the field at our Taco Bells are the reason I stick around! Some have been with us for 25 + years!
SMI Inc. is a good company to work for. They genuinely seem to care about they're employees. They always want to listen to what you have to say, and want to make sure you are setup for success!
Restaurantji Recommends
Great place to work
They never answered my calls
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