The shift manager Jazzy is a priceless, inexpendable assett to the franchise.
Atmosphere: 5
Food: 5
Service: 5
Quita Jeffery
This is my go to stop any time I leave the house I know I'm going here. My 2 favorites Jazzy and Katie always get me right. Katie definitely got me hooked on Matcha now 🤣🫶🏽
Atmosphere: 5
Food: 5
Service: 5
Heather JOHNSON-Metzig
Always busy but always able to handle the business! SUPER FRIENDLY STAFF!!!
Atmosphere: 5
Food: 5
Service: 5
Iva Santiago
Love this store, I am a coffee lover and come here all the time! Miguel always does my drinks the way I like them and never disappoints. Miguel and Maytte are amazing baristas; 10 out 10!!
Atmosphere: 5
Food: 5
Service: 5
Heather McGuire
Super friendly staff and excellent iced coffee.
Atmosphere: 5
Food: 5
Service: 5
sarah reaves
I'm very very very upset with this place! I go to Starbucks everyday sometimes twice a day! I also work at a coffee shop. I always get a iced white mocha. ONLY WHEN I GO HERE is it NOT MIXED UP! I went threw the drive-thru and handed up to this window guy! I said this is not mixed. He said oh you got it mix it yourself and handed it back to me! The F.... I do. I pay almost $9 for this drink because I get a extra shot in it. Anyways I try over and over to get the manager on the phone, called 4 times and Different times! The phone rings and no one picks up. 3rd and 4th time someone picked the phone up and hung up quickly!?!? Because of that I will take my business else where. I hope the owner reads this. I spend A Lot of money at startbucks.
Atmosphere: 3
Food: 1
Service: 1
Melissa Salmon
Horrible service. I was trying to offer and the girl kept walking away to work on other orders.
Also. I am sure it’s corporate, but I don’t like the fact that they do not have a full menu up anymore.
Atmosphere: 3
Food: 1
Service: 1
Kristy M
I don’t recommend coming here at all. I went inside like normal and barely got a smile from any of the employees. I would be fine with that but when I placed my order they acted as if it was an annoyance. I sat down waiting patiently and when my drink was out they didn’t even bother to call out my name. The girl that put the drink on the counter turned her back to me and ignored me as I told her thank you. I definitely recommend seven brew down the street instead! Great service and great drinks.
Atmosphere: 3
Food: 1
Service: 1
Kevin Schmidt
Not customer freindly.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Ethos Water
Dale Steele Wheeler
We passed through on on way home to Tyler. Young staff was trying to serve the best they could. A simple order of coffee threw them a curve! But they were trying!
So, I want to preface this with, I always think the workers are friendly and would love to give more stars for them. Secondly, I am a strict black coffee drinker, no sugar, no cream. I get my usual black coffee one morning about 2 weeks ago for my drive to Houston. When I take my first sip just south of the Jacksonville city limits, my coffee was lukewarm. Not hot at all and the taste was off. Just a few days ago, same order, the coffee is hot but the taste was really strange and within minutes I launched into an extreme allergy reaction, red eyes, sneezing, swollen lips... So... Are you guys leaving coffee overnight? Not cleaning properly? 2 very different issues but, I'm very scared to even try it again.
Atmosphere: 4
Food: 5
Service: 5
patrick bowers
Just another liberal coffee shop
Atmosphere: 1
Food: 1
Service: 1
Jada W.
The service i received wasn't great, they were really short & rude, did not make me feel welcomed but instead annoyed & rushed! I had a "pink drink" and when i pulled away from the drive thru window it was all separated & weird looking. I went on and tried a sip or two but it tasted at bad as it looked! I tried going back several months later again & the service was just as rude again & the drink wasn't any better! I've been to Starbucks all my life & i have NEVER been so disappointed in the drinks before so it really sucks the one in my town is such a disappointment especially when the price to go is never cheap!
Atmosphere: 3
Food: 1
Service: 2
caza z23
They had us waiting for over 10 minutes our drink was ready until we asked. Taste more like water than coffee. This is like the 4th time we go thinking they will do a better job but still leave disappointed.
Atmosphere: 1
Food: 1
Service: 1
LeLee Arko
Deserves 1 star because none of the baristas are properly trained on how to make the iced coffee drinks. I ordered my usual and my friends got their usual drinks. We frequent Starbucks where we live so we know how the drinks should taste. At this location, these drinks taste like flat, cold coffee. Very gross. They actually gave us our money back and we tried Dutch Bros down the way which was surprisingly good. We won't be back to this Starbucks location. Please train these kids!
The shift manager Jazzy is a priceless, inexpendable assett to the franchise.
Atmosphere: 5
Food: 5
Service: 5
This is my go to stop any time I leave the house I know I'm going here. My 2 favorites Jazzy and Katie always get me right. Katie definitely got me hooked on Matcha now 🤣🫶🏽
Atmosphere: 5
Food: 5
Service: 5
Always busy but always able to handle the business! SUPER FRIENDLY STAFF!!!
Atmosphere: 5
Food: 5
Service: 5
Love this store, I am a coffee lover and come here all the time! Miguel always does my drinks the way I like them and never disappoints. Miguel and Maytte are amazing baristas; 10 out 10!!
Atmosphere: 5
Food: 5
Service: 5
Super friendly staff and excellent iced coffee.
Atmosphere: 5
Food: 5
Service: 5
I'm very very very upset with this place! I go to Starbucks everyday sometimes twice a day! I also work at a coffee shop. I always get a iced white mocha. ONLY WHEN I GO HERE is it NOT MIXED UP! I went threw the drive-thru and handed up to this window guy! I said this is not mixed. He said oh you got it mix it yourself and handed it back to me! The F.... I do. I pay almost $9 for this drink because I get a extra shot in it. Anyways I try over and over to get the manager on the phone, called 4 times and Different times! The phone rings and no one picks up. 3rd and 4th time someone picked the phone up and hung up quickly!?!? Because of that I will take my business else where. I hope the owner reads this. I spend A Lot of money at startbucks.
Atmosphere: 3
Food: 1
Service: 1
Horrible service. I was trying to offer and the girl kept walking away to work on other orders.
Also. I am sure it’s corporate, but I don’t like the fact that they do not have a full menu up anymore.
Atmosphere: 3
Food: 1
Service: 1
I don’t recommend coming here at all. I went inside like normal and barely got a smile from any of the employees. I would be fine with that but when I placed my order they acted as if it was an annoyance. I sat down waiting patiently and when my drink was out they didn’t even bother to call out my name. The girl that put the drink on the counter turned her back to me and ignored me as I told her thank you. I definitely recommend seven brew down the street instead! Great service and great drinks.
Atmosphere: 3
Food: 1
Service: 1
Not customer freindly.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Ethos Water
We passed through on on way home to Tyler. Young staff was trying to serve the best they could. A simple order of coffee threw them a curve! But they were trying!
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
So, I want to preface this with, I always think the workers are friendly and would love to give more stars for them. Secondly, I am a strict black coffee drinker, no sugar, no cream. I get my usual black coffee one morning about 2 weeks ago for my drive to Houston. When I take my first sip just south of the Jacksonville city limits, my coffee was lukewarm. Not hot at all and the taste was off.
Just a few days ago, same order, the coffee is hot but the taste was really strange and within minutes I launched into an extreme allergy reaction, red eyes, sneezing, swollen lips... So...
Are you guys leaving coffee overnight? Not cleaning properly? 2 very different issues but, I'm very scared to even try it again.
Atmosphere: 4
Food: 5
Service: 5
Just another liberal coffee shop
Atmosphere: 1
Food: 1
Service: 1
The service i received wasn't great, they were really short & rude, did not make me feel welcomed but instead annoyed & rushed! I had a "pink drink" and when i pulled away from the drive thru window it was all separated & weird looking. I went on and tried a sip or two but it tasted at bad as it looked! I tried going back several months later again & the service was just as rude again & the drink wasn't any better! I've been to Starbucks all my life & i have NEVER been so disappointed in the drinks before so it really sucks the one in my town is such a disappointment especially when the price to go is never cheap!
Atmosphere: 3
Food: 1
Service: 2
They had us waiting for over 10 minutes our drink was ready until we asked. Taste more like water than coffee. This is like the 4th time we go thinking they will do a better job but still leave disappointed.
Atmosphere: 1
Food: 1
Service: 1
Deserves 1 star because none of the baristas are properly trained on how to make the iced coffee drinks. I ordered my usual and my friends got their usual drinks. We frequent Starbucks where we live so we know how the drinks should taste. At this location, these drinks taste like flat, cold coffee. Very gross. They actually gave us our money back and we tried Dutch Bros down the way which was surprisingly good. We won't be back to this Starbucks location. Please train these kids!
Food: 1
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