Meat was dry, cold, thin and falling apart. Whataburger has gone down since Chicago took over. Ruined a good Texas thing.
Atmosphere: 5
Food: 3
Service: 5
J Warfield
Did not get cheese on my cheeseburger, seems the cooks do not read the order. But whataburgers are very good.
Atmosphere: 4
Food: 5
Service: 4
Jess Smith
Very friendly staff
Atmosphere: 5
Food: 5
Service: 5
marcy mayhugh
Never ever complain unless its earned a complaint I have ordered several times different occasions at night at this location a double meat wbjr and not one time has it been made with double meat including tonight's order I wasn't asking for a credit I only let the manager know that it's become a trend that its never made correctly and I received a response back from the manager who became over direct and I was very kind with expressing my complaint because forbid I be labeled that complainer but the manager was only concerned of proving me to basically be a liar telling me he has to prove where its being made incorrectly ...I wasn't asking for a credit or even to remake the burger but for this crew to simply do better.
Food: 1
Service: 1
Krystilyn Woods
My order has literally never been wrong here and always fresh. This tells you everything you need to know.
Atmosphere: 5
Food: 5
Service: 5
Garrik Peters (Draegon)
On average a fine stop for a bite, but if you're coming through late at night go somewhere else. Took 25 minutes to drive through at 3 am.
No lie, at least 6-8 minutes per car, at the window to get their food.
Atmosphere: 3
Food: 4
Service: 3
Riley Crudgington
Kitchen reading skills subpar. They messed up our order and as we waited we watched every single order after ours get sent back. Fries were undercooked. Customer service skills a little lacking from front of house staff.
Atmosphere: 1
Food: 1
Service: 2
William Hudspeth
Fastest drive-thru is Jacksonville for sure. Efficient and friendly.
Atmosphere: 5
Food: 5
Service: 5
Lana
It's just not what it used to be. And it's pricy for fast food. We can eat at real restaurants for the same or slightly more than what we paid.
Atmosphere: 2
Food: 2
Service: 2
Melinda W
What a burger is my guilty pleasure! The mushroom Swiss was back in time for our visit!!! 🎉 The staff are always great, and the way they do the burgers is so flavorful.
Two sandwiches, and they got one of two right. No mayo came out as lots of mayo! Oh well scrap it off.
Atmosphere: 5
Food: 5
Service: 4
Carl Perry
Most disgusting food I have ever had in my life. Whatacatch that had the texture of a day old sandwich and the fries were both cold. Don't waste your money.
Food: 1
ty
Whataburger as a whole is declining rapidly. For a while now when you order a burger the patty is dry and sometimes falling apart. Tge bun is almost stale and the cheese is cold and hasn’t even begun to start melting. Unless you go at odd times like 2 in the morning then you can get a fresh cooked burger most of the time that is awesome! Another words Whataburger despite their claim of cooked when you order is no longer true. It’s obvious during peak hours the patty’s are precooked and sit around for a while.
Meat was dry, cold, thin and falling apart.
Whataburger has gone down since Chicago took over. Ruined a good Texas thing.
Atmosphere: 5
Food: 3
Service: 5
Did not get cheese on my cheeseburger, seems the cooks do not read the order. But whataburgers are very good.
Atmosphere: 4
Food: 5
Service: 4
Very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Never ever complain unless its earned a complaint I have ordered several times different occasions at night at this location a double meat wbjr and not one time has it been made with double meat including tonight's order I wasn't asking for a credit I only let the manager know that it's become a trend that its never made correctly and I received a response back from the manager who became over direct and I was very kind with expressing my complaint because forbid I be labeled that complainer but the manager was only concerned of proving me to basically be a liar telling me he has to prove where its being made incorrectly ...I wasn't asking for a credit or even to remake the burger but for this crew to simply do better.
Food: 1
Service: 1
My order has literally never been wrong here and always fresh. This tells you everything you need to know.
Atmosphere: 5
Food: 5
Service: 5
On average a fine stop for a bite, but if you're coming through late at night go somewhere else. Took 25 minutes to drive through at 3 am.
No lie, at least 6-8 minutes per car, at the window to get their food.
Atmosphere: 3
Food: 4
Service: 3
Kitchen reading skills subpar. They messed up our order and as we waited we watched every single order after ours get sent back. Fries were undercooked. Customer service skills a little lacking from front of house staff.
Atmosphere: 1
Food: 1
Service: 2
Fastest drive-thru is Jacksonville for sure. Efficient and friendly.
Atmosphere: 5
Food: 5
Service: 5
It's just not what it used to be. And it's pricy for fast food. We can eat at real restaurants for the same or slightly more than what we paid.
Atmosphere: 2
Food: 2
Service: 2
What a burger is my guilty pleasure!
The mushroom Swiss was back in time for our visit!!! 🎉
The staff are always great, and the way they do the burgers is so flavorful.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This was the grumpiest cashier I've dealt with in a while
Atmosphere: 4
Food: 5
Service: 3
Burgers are consistently real meat, with all the things that make it the way you like. It's a Texas thing.
Recommended dishes: Whataburger Double Meat Whatameal
Two sandwiches, and they got one of two right. No mayo came out as lots of mayo! Oh well scrap it off.
Atmosphere: 5
Food: 5
Service: 4
Most disgusting food I have ever had in my life. Whatacatch that had the texture of a day old sandwich and the fries were both cold. Don't waste your money.
Food: 1
Whataburger as a whole is declining rapidly. For a while now when you order a burger the patty is dry and sometimes falling apart. Tge bun is almost stale and the cheese is cold and hasn’t even begun to start melting.
Unless you go at odd times like 2 in the morning then you can get a fresh cooked burger most of the time that is awesome!
Another words Whataburger despite their claim of cooked when you order is no longer true. It’s obvious during peak hours the patty’s are precooked and sit around for a while.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Cinnamon Roll
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