There was a girl with stars tatted on her left arm so rude, came to me with a grumpy face almost threw me the order and when I said thank you like 2 times she’s just rolled her eyes at me bad customer service
David Joe Brewer (QB Coach)
Ice cream is delicious
Samson Johnson
I came into the store to get a cherry Sprite for myself, and my wife and son wanted a Blizzard. Victor was more than happy to help us with his friendly personality and helpful insight on the Blizzard of the Month. My son ended up getting the Dirt Pie Blizzard, and Victor gave my son a coloring page and crayons. He was very kind and professional. He's young, and I would love to see him grow with your company. I hope you all treasure him; he's an asset, a jewel amongst gems.
Scott Noel
Stopped in for blizzards for the family and girls were working their butts off. Way to go ladies.
Lori Fisk
Stopped by for 2 small dipped cones this evening while driving to Austin area. The drive thru made the cones in advance and when they started to melt dipped them again. As we drove down 35 we had dripping ice cream all over ourselves and our car. The chocolate was so thick we couldn’t break it. Terrible experience to get out of the car with ice cream all over the both of us. Do better Jarrell DQ!
Cryt Kryssus
Staff was super friendly, and provided great service.
Atmosphere: 5
Food: 5
Service: 5
Kisten Sauceda
By far one of the best customer service experiences I've ever had at a fast food restaurant. Great part of the Jarrell community!
Kid-friendliness: Fantastic promotions for kids. Loved the Santa event.
All we ordered was a cone and waited 15 min. People that ordered food after us got their food before qe got our dipped cone. Had to ask the sour puss worker if we could get our cone since we ordered before them. No reply, just walked away. Brought back the ice cream that was now dripping completely down the cone. It
jaime andrade
Waiting 15 minutes for cheese & jalapeño nachos. Just plain cheese and jalapeño nachos.
Atmosphere: 1
Food: 1
Service: 1
Stan Urban
The Jarrell’s Dairy Queen is an example of why fast food people don’t deserve 20 bucks an hour they forgot part of our order. The lady dropped my credit card while I was at the drive-through. They just hand tossed the kids hamburgers in to mess like they were angry for having to make them and smashed them all in to a bag
Ale was so helpful when there was a problem with my order and I am so thankful she made it right! Thank you so much!
Service: 5
Jose Cruz
I order the steak basket combo and the white gravy was missing. I was never made aware until I got my order and notice it was missing. When I ask for the gravy all I got from the employee was a simple "no we are out" with an attitude. The white gravy is part of the meal not an extra item. I proceeded to eat my meal since I was hungry and my food was cold. Not busy no other orders and my food was cold. The customer satisfaction seems like is not important at this DQ. I'm never coming back to eat there is not worth my time and money.
Atmosphere: 1
Food: 1
Service: 1
Cindy Shuler
The cleanest, cutest DQ I have ever been in!! The staff were very friendly too💕
Atmosphere: 5
Food: 5
Service: 5
chelsie Odom
Gotta live ice cream
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Salad
eric lewis
Proof the patriarchy is dead, long live the Queen.
There was a girl with stars tatted on her left arm so rude, came to me with a grumpy face almost threw me the order and when I said thank you like 2 times she’s just rolled her eyes at me bad customer service
Ice cream is delicious
I came into the store to get a cherry Sprite for myself, and my wife and son wanted a Blizzard. Victor was more than happy to help us with his friendly personality and helpful insight on the Blizzard of the Month. My son ended up getting the Dirt Pie Blizzard, and Victor gave my son a coloring page and crayons. He was very kind and professional. He's young, and I would love to see him grow with your company. I hope you all treasure him; he's an asset, a jewel amongst gems.
Stopped in for blizzards for the family and girls were working their butts off. Way to go ladies.
Stopped by for 2 small dipped cones this evening while driving to Austin area. The drive thru made the cones in advance and when they started to melt dipped them again. As we drove down 35 we had dripping ice cream all over ourselves and our car. The chocolate was so thick we couldn’t break it. Terrible experience to get out of the car with ice cream all over the both of us. Do better Jarrell DQ!
Staff was super friendly, and provided great service.
Atmosphere: 5
Food: 5
Service: 5
By far one of the best customer service experiences I've ever had at a fast food restaurant. Great part of the Jarrell community!
Kid-friendliness: Fantastic promotions for kids. Loved the Santa event.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kids' Hamburger, Chicken Strips
All we ordered was a cone and waited 15 min. People that ordered food after us got their food before qe got our dipped cone. Had to ask the sour puss worker if we could get our cone since we ordered before them. No reply, just walked away. Brought back the ice cream that was now dripping completely down the cone. It
Waiting 15 minutes for cheese & jalapeño nachos. Just plain cheese and jalapeño nachos.
Atmosphere: 1
Food: 1
Service: 1
The Jarrell’s Dairy Queen is an example of why fast food people don’t deserve 20 bucks an hour they forgot part of our order. The lady dropped my credit card while I was at the drive-through. They just hand tossed the kids hamburgers in to mess like they were angry for having to make them and smashed them all in to a bag
Food: 3
Service: 1
Restaurantji Recommends
Ale was so helpful when there was a problem with my order and I am so thankful she made it right! Thank you so much!
Service: 5
I order the steak basket combo and the white gravy was missing. I was never made aware until I got my order and notice it was missing. When I ask for the gravy all I got from the employee was a simple "no we are out" with an attitude. The white gravy is part of the meal not an extra item. I proceeded to eat my meal since I was hungry and my food was cold. Not busy no other orders and my food was cold. The customer satisfaction seems like is not important at this DQ. I'm never coming back to eat there is not worth my time and money.
Atmosphere: 1
Food: 1
Service: 1
The cleanest, cutest DQ I have ever been in!! The staff were very friendly too💕
Atmosphere: 5
Food: 5
Service: 5
Gotta live ice cream
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Salad
Proof the patriarchy is dead, long live the Queen.
Atmosphere: 5
Food: 5
Service: 5
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