If 0 stars was possible, that’s what I would give them. We found a small roach in our food and they had the audacity to insinuate that WE put it there. We were barely serving the food when I found it. This place is DISGUSTING. The way they handled the situation was TERRIBLE. Don’t recommend coming here unless you want bugs in your food and get blamed for it.
Heather Lea Harrington
Chicken is literally coated in salt. Cannot even eat it without making the sour face. Whoever seasoned the chicken tonight needs to be removed from seasoning the chicken
Food: 1
Service: 3
J Turner
This corporate chain has nearly priced themselves out of reach for my budget. I will not be visiting very often.
Atmosphere: 3
Food: 3
Service: 4
Jentry Cotten
Waiting 30 minutes for a drive through order is crazy.
Atmosphere: 1
Food: 1
Service: 1
Kenneth Dunklin
I spend 60 bucks here in joshua almost every single week. Not anymore. Its not worth my time nor money especially when my order is always wrong. Once, twice and damn 3 times I'll go elsewhere. I promise you.
Atmosphere: 1
Food: 1
Service: 1
Preston Evans
I know everything is expensive now days but I was absolutely dumb founded by the prices here now. I’ve been going to this particular chicken express for 25 years easily. I know the prices have gradually been trending up. I got online to check prices before I went up there and am I glad I did. 20 piece tender “family meal” is $43.99 now. Like first of all, that’s asinine, but secondly. One side in a family meal!? So I get 20 chicken tenders and 1 freaking side and some rolls nobody even eats for $48? I hate to be this guy but the only way to make a change is to stop giving them your money. And hopefully when enough people follow suit these greedy ass companies stop with this price gauging. I will not be going to chicken e anymore unfortunately.
Cindy Howington
Had to wait for fish but that's good bc it will be hot
Atmosphere: 4
Food: 4
Service: 4
Marcus
Good chicken , love the okra. Priced right.
Atmosphere: 5
Food: 5
Service: 5
Shirley Korte
Best tea my r
Atmosphere: 5
Food: 5
Service: 5
Chip Pomeroy
The food at this Chicken E was really good. Unfortunately the guy working the front counter really acted as though he did not want to be there.
I dislike leaving bad reviews but i also dislike paying for something i didn’t order. I pulled up to the drive thru and i did take a while to look at the menu, i can admit. But when i finally ordered i got THE SPICY 4 PIECE TENDER MEAL and but instead i received the regular 4 piece tender meal… i said it loud and clear that i wanted the spicy meal🥲 First of all when i received the food the guy forgot the drink!?!? And when i was looking at the food it was the regular tenders, i brought it up to the person and he proclaimed that i got the regular. i just left it as is, im not trying to hate or snide the workers but it was an inconvenience 💔
Atmosphere: 1
Food: 1
Service: 1
Jerod Fortune
Food's not bad but the service sucks. Shorted me on my food at the drive-thru didn't realize till I got home went back up there and didn't even get a I'm sorry
Eula Boudreaux
Everything was great , freshly made, sabastian is one of the best employees there,he was fast and very friendly, will happily return to this location.
I have never been missing anything from my order at chicken express, and boy do they know how to make it up to you. I was missing my side of fries when my husband came home with our dinner last night and I thought no big deal. I can survive one night without french fries. I called and Sonya got us squared away. She added our name and threw in a gallon of sweet tea. I was expecting a small little bag of fries when my husband got home today and he comes in with his gallon of sweet tea and a whole box side of fries. I am very appreciative of the customer service. Just goes to show we are all human and make mistakes but our attitude towards the situation makes a big difference.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, French Fries
Bernadette Rodriguez
My order was taken by a trainee and he did a great job! I forgot his name or else I would post it.
If 0 stars was possible, that’s what I would give them. We found a small roach in our food and they had the audacity to insinuate that WE put it there. We were barely serving the food when I found it. This place is DISGUSTING. The way they handled the situation was TERRIBLE. Don’t recommend coming here unless you want bugs in your food and get blamed for it.
Chicken is literally coated in salt. Cannot even eat it without making the sour face. Whoever seasoned the chicken tonight needs to be removed from seasoning the chicken
Food: 1
Service: 3
This corporate chain has nearly priced themselves out of reach for my budget. I will not be visiting very often.
Atmosphere: 3
Food: 3
Service: 4
Waiting 30 minutes for a drive through order is crazy.
Atmosphere: 1
Food: 1
Service: 1
I spend 60 bucks here in joshua almost every single week. Not anymore. Its not worth my time nor money especially when my order is always wrong. Once, twice and damn 3 times I'll go elsewhere. I promise you.
Atmosphere: 1
Food: 1
Service: 1
I know everything is expensive now days but I was absolutely dumb founded by the prices here now. I’ve been going to this particular chicken express for 25 years easily. I know the prices have gradually been trending up. I got online to check prices before I went up there and am I glad I did. 20 piece tender “family meal” is $43.99 now. Like first of all, that’s asinine, but secondly. One side in a family meal!? So I get 20 chicken tenders and 1 freaking side and some rolls nobody even eats for $48? I hate to be this guy but the only way to make a change is to stop giving them your money. And hopefully when enough people follow suit these greedy ass companies stop with this price gauging. I will not be going to chicken e anymore unfortunately.
Had to wait for fish but that's good bc it will be hot
Atmosphere: 4
Food: 4
Service: 4
Good chicken , love the okra. Priced right.
Atmosphere: 5
Food: 5
Service: 5
Best tea my r
Atmosphere: 5
Food: 5
Service: 5
The food at this Chicken E was really good. Unfortunately the guy working the front counter really acted as though he did not want to be there.
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
I dislike leaving bad reviews but i also dislike paying for something i didn’t order. I pulled up to the drive thru and i did take a while to look at the menu, i can admit. But when i finally ordered i got THE SPICY 4 PIECE TENDER MEAL and but instead i received the regular 4 piece tender meal… i said it loud and clear that i wanted the spicy meal🥲 First of all when i received the food the guy forgot the drink!?!? And when i was looking at the food it was the regular tenders, i brought it up to the person and he proclaimed that i got the regular. i just left it as is, im not trying to hate or snide the workers but it was an inconvenience 💔
Atmosphere: 1
Food: 1
Service: 1
Food's not bad but the service sucks. Shorted me on my food at the drive-thru didn't realize till I got home went back up there and didn't even get a I'm sorry
Everything was great , freshly made, sabastian is one of the best employees there,he was fast and very friendly, will happily return to this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Serendipity, Fried Pickle Slices
I have never been missing anything from my order at chicken express, and boy do they know how to make it up to you. I was missing my side of fries when my husband came home with our dinner last night and I thought no big deal. I can survive one night without french fries. I called and Sonya got us squared away. She added our name and threw in a gallon of sweet tea. I was expecting a small little bag of fries when my husband got home today and he comes in with his gallon of sweet tea and a whole box side of fries. I am very appreciative of the customer service. Just goes to show we are all human and make mistakes but our attitude towards the situation makes a big difference.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, French Fries
My order was taken by a trainee and he did a great job! I forgot his name or else I would post it.
Atmosphere: 5
Food: 4
Service: 5
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