The reason for my low rating is because we came to the drive thru and as we were waiting on the food, one of the workers was filling gallon jugs to stock. During this, he wrapped a towel around the spout and the jug, no harm at first until we saw him wipe the counter with said rag, ring it out in water, rub his hands on his clothes and proceeds to put it over a new jug. All while not wearing gloves and touching the spout. Repeating each step. DO NOT buy the gallons of tea from this location. Very disgusted.
Atmosphere: 2
Food: 2
Service: 4
dalton anderson
Chicken was under cooked and didn't get my correct order.
Atmosphere: 1
Food: 1
Service: 1
Zander Dalby
This location always is on point with delicious food. The only problem is they are super slow. Sitting in the drive thru with nobody else behind me. Waited 10+ minutes for four pieces of chicken. It’s definitely worth the wait don’t get me wrong. Just kind of no point to the “express” in chicken express.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Fried Chicken
Michelle Matson
Always great service and fresh food
Atmosphere: 5
Food: 5
Service: 5
Debra Steves-Paniagua
I was just there today to get a quick snack on my way home and I got an important phone call. Justin M. According to the receipt-was awesome! motioned a "shush" to him cuz I didn't want the person on the other end to hear I was at the drive-thru. He caught the message real quick he kindly gave me my change pointing out I had accidentally given him additional dollar. I appreciate his honesty and integrity it says so much. This was today 10/23/24 At 6:12 p.m. thank you so much!
I went through the drive thru with my dog in the back seat. The treated us both so good. The customer service was amazing. They are a great asset to your company.
Atmosphere: 5
Food: 5
Service: 5
Amy Shelby
So, I went there on my way home. Ordered my food when I got home, I noticed it was overcooked, the Mac and cheese looked like it was from yesterday, and it was not even hot.
Atmosphere: 1
Food: 2
Service: 1
Donna Pitasi
The Joshua Texas location was rude when they entered the intercom. Then I had to wait see what seemed like forever for food. They weren't busy. There were five workers. Then when I got my food none of it was hot and fresh. Have no idea what took so long.
Atmosphere: 2
Food: 3
Service: 2
BL
They never get an order right. Always wrong. It is not that hard.
ETA: I have not been here in over a year due to service and quality issues. It is such a disappointment to try them again over a year later and realize that nothing has changed.
Atmosphere: 1
Food: 1
Service: 1
Rickk Brown
HOW ARE YOU ALWAYS GOING TO RUN OUT OF BISCUITS AND MACARONI AND CHEESE NO LOVE
While at the window the manager shut the window on my face while asking her how much is an extra order of okra
Atmosphere: 1
Food: 3
Service: 1
Micheal Martinez
So I went and got a 12 piece liver meal yesterday after work and all was fine until I got to the livers themselves, I ordered 12 and it looks like they gave me 24 but once I ate one I knew exactly what happened. Someone there took whatever NON FRESH, and pretty much already non edible livers and just gave me the rest of what they didn’t have to make fresh. Ridiculous. I only ate 1 out of the 20 something I got because it was so gross. I guarantee if one of those employees ate one they wouldn’t wanna eat that trash. Probably won’t be eating here for a very long time.
Atmosphere: 3
Food: 1
Service: 3
Briones Mike
This place is an Anchor ⚓ in the food industry scene. They are always so kind, pleasant and quick with your order. Every once in a while they'll miss a thing or two but other than that, the food is always hot/delicious and the service is on Point! You've won ? ? my heart over with your ? Awesomeness!
Atmosphere: 4
Food: 4
Service: 4
Liz Smith
They were so rude last night and got mad we asked for ketchup and by the time I got home we noticed are food overcooked and a little burnt hopefully next trip is better
Atmosphere: 1
Food: 1
Service: 1
Yanky R.
Ordered chicken mac n cheese and family gravy. They gave me two order of the bread rolls instead and no gravy. What good is the chicken without Gravy. :-( i guess the only way you can get gravy is ordering mashed potatoes but their mashed potatoes do not taste good. Very dry n old.
The reason for my low rating is because we came to the drive thru and as we were waiting on the food, one of the workers was filling gallon jugs to stock. During this, he wrapped a towel around the spout and the jug, no harm at first until we saw him wipe the counter with said rag, ring it out in water, rub his hands on his clothes and proceeds to put it over a new jug. All while not wearing gloves and touching the spout. Repeating each step. DO NOT buy the gallons of tea from this location. Very disgusted.
Atmosphere: 2
Food: 2
Service: 4
Chicken was under cooked and didn't get my correct order.
Atmosphere: 1
Food: 1
Service: 1
This location always is on point with delicious food. The only problem is they are super slow. Sitting in the drive thru with nobody else behind me. Waited 10+ minutes for four pieces of chicken. It’s definitely worth the wait don’t get me wrong. Just kind of no point to the “express” in chicken express.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Fried Chicken
Always great service and fresh food
Atmosphere: 5
Food: 5
Service: 5
I was just there today to get a quick snack on my way home and I got an important phone call. Justin M. According to the receipt-was awesome!
motioned a "shush" to him cuz I didn't want the person on the other end to hear I was at the drive-thru. He caught the message real quick he kindly gave me my change pointing out I had accidentally given him additional dollar. I appreciate his honesty and integrity it says so much. This was today 10/23/24
At 6:12 p.m. thank you so much!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Fried Chicken
I went through the drive thru with my dog in the back seat. The treated us both so good. The customer service was amazing. They are a great asset to your company.
Atmosphere: 5
Food: 5
Service: 5
So, I went there on my way home. Ordered my food when I got home, I noticed it was overcooked, the Mac and cheese looked like it was from yesterday, and it was not even hot.
Atmosphere: 1
Food: 2
Service: 1
The Joshua Texas location was rude when they entered the intercom. Then I had to wait see what seemed like forever for food. They weren't busy. There were five workers. Then when I got my food none of it was hot and fresh. Have no idea what took so long.
Atmosphere: 2
Food: 3
Service: 2
They never get an order right. Always wrong. It is not that hard.
ETA: I have not been here in over a year due to service and quality issues. It is such a disappointment to try them again over a year later and realize that nothing has changed.
Atmosphere: 1
Food: 1
Service: 1
HOW ARE YOU ALWAYS GOING TO RUN OUT OF BISCUITS AND MACARONI AND CHEESE NO LOVE
Restaurantji Recommends
While at the window the manager shut the window on my face while asking her how much is an extra order of okra
Atmosphere: 1
Food: 3
Service: 1
So I went and got a 12 piece liver meal yesterday after work and all was fine until I got to the livers themselves, I ordered 12 and it looks like they gave me 24 but once I ate one I knew exactly what happened. Someone there took whatever NON FRESH, and pretty much already non edible livers and just gave me the rest of what they didn’t have to make fresh. Ridiculous. I only ate 1 out of the 20 something I got because it was so gross. I guarantee if one of those employees ate one they wouldn’t wanna eat that trash. Probably won’t be eating here for a very long time.
Atmosphere: 3
Food: 1
Service: 3
This place is an Anchor ⚓ in the food industry scene. They are always so kind, pleasant and quick with your order. Every once in a while they'll miss a thing or two but other than that, the food is always hot/delicious and the service is on Point!
You've won ? ? my heart over with your ? Awesomeness!
Atmosphere: 4
Food: 4
Service: 4
They were so rude last night and got mad we asked for ketchup and by the time I got home we noticed are food overcooked and a little burnt hopefully next trip is better
Atmosphere: 1
Food: 1
Service: 1
Ordered chicken mac n cheese and family gravy. They gave me two order of the bread rolls instead and no gravy. What good is the chicken without Gravy. :-( i guess the only way you can get gravy is ordering mashed potatoes but their mashed potatoes do not taste good. Very dry n old.
Atmosphere: 2
Food: 3
Service: 1
Loading...