You can't use the bathroom to wash your hand because the bath rooms are locked during the strat of the school day what the hell wrong with this company they have machine to take your order and you can't make changes to your order way you need to be
Atmosphere: 1
Food: 3
Service: 2
Shaun Miner
How long does it take to get food out? Waited in the drive thru for 10 minutes on a damn quarter pounder. Which we all know McDonald's food is not fresh its frozen. Secondly the burger taste disgusting like they didn't cook it long enough. The boy was very rude when he handed me my burger. 100% would not recommend this McDonald's. It makes Waffle house look good
Service: 1
Emily Bilbrey
The food is adequate if they can manage to get the order correct, which doesn't happen often. The service sucks, all of the employees are rude and if you expect to be greeted with a simple Hello, good luck ... Smh!! Customer service is definitely not a strong point.
Atmosphere: 1
Food: 3
Service: 1
Chandler GARCIA
My entire order was wrong and we had missing items. The man giving people their orders did not even call out numbers and had a horrible attitude problem. He looked miserable and like he didn’t want to be there. Worst McDonalds we have ever been to.
Atmosphere: 1
Food: 1
Service: 1
Alexa Smith-Reyes
This is the 3rd time I've came to this mcdonald's I ask for sauce at speaker and both windows and for some reason they love to say its already in there. Yet when I get home there's absolutely no sauce. Im sorry but I dont wanna eat dry chicken nuggets.
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Harmon
Ridiculous wait time to receive your food. I ordered one small cheeseburger and I waited for over 30 minutes and all they could say is that I’m sorry we only have one cook in the kitchen.
Atmosphere: 1
Service: 1
Dakota (Animegirl_18356)
I've tried giving this place multiple chances but tonight when me and my friend went, they forgot our chicken nuggets and the Large Mocha Frappé was actually just a plain vanilla shake without even any coffee. Even after I'd asked the gentlemen if it was actually a Mocha Frappe he said it was. You're better off going to the Burleson location. At least there my orders correct without missing anything 9/10 times. The only things that's actually improved is the service you get when interacting with employees.
Atmosphere: 1
Food: 1
Service: 2
Richard Penney
This location is either out of something, shake machine broken or they get the order wrong a 3rd of the time. Its no wonder that they lost even more of what customers they had the minute Whataburger opened.
Atmosphere: 3
Food: 3
Service: 3
Aimee Burns
Usually accurate and reasonably quick when we come
Ate there today and the hamburger I ordered was subpar. Meat was overcooked and only ate half of the hamburger. Attitude of the crew wasn't friendly at all. Seemed like a bunch of kids that didn't wanna be at work. Gonna be awhile before I give this location another chance
Atmosphere: 2
Food: 1
Service: 1
T H
This whole restaurant is only teenagers working and heaven forbid something goes wrong because you will be there for 30 minutes with no help or answers. I ordered on the app and apparently they were out of the toy I selected for my kids meal. Instead of giving me a different toy they sat there debating forever how to fix the problem sending me to wait at all 3 windows before finally telling me to cancel my app order and come inside to redo it, WHY!? I wanted the same exact food just give a different happy meal toy. I’m not getting my two kids out for something that is supposed to be FAST food. Once we figured out how to cancel my app order my reward I used wasn’t attaching again. They need some grown ups working in here.
Atmosphere: 1
Food: 1
Service: 1
Bkids
this is the best McDonald's in the area
Atmosphere: 5
Food: 5
Service: 5
Bruce Washington
This was one of the worst MCDONALD'S I've been too n a long time . My family and I waited for 17mins for our food , sit on the counter for 9mins . We went up there to ask if it was our food and they said yes but forgot to call the order number out then when they Decide it To remake it they messed up the order and got mad that they had to remake it again and then I asked for extra pickles they gave me 2 and when I went up to the counter to get some they told me I could only receive 2 more bc they refused to let me have some bc they had messed up 3x on one order make no sence! My family and I was so upset ...
Atmosphere: 4
Food: 1
Service: 1
Bambi Bamber
Update ……. Oddly enough back here 10/17/25 6:30 pm. Young man again is amazing and sweet at the first window and lady at the second is very rude. Let me sit there forever waiting on a coke and apple pie. That’s it. While she continues to make like everyone’s drink in line and then she ask me what was my drink and I told her so she gave me a random small drink and I said it was large and then she grabs another drink and hands to me AGAIN literally spilling it as she is handing it over and doesn’t say thank you or anything. No im sorry. Nothing No social skills at all. She gives me the death stare and I said well thank you very much !!!!! Wow. I do expect more from McDonald’s as much business as you get and the ONLY reason I still come with no kids is the good drinks ,affordability, accuracy and service. I’m not sure if this girl has some type of mental health diagnosis but if so then maybe put her in the back. Certain people are good for the window.
Usually come here because it’s good service and food and drinks fresh. Today 09/10/25 at 5:55 pm came through. Got a drink only. Lady that hands me the drink wearing a button up so I assume some type of manager ish. Idk. Extremely rude. Hands me my overfilled drink. Watched it spill all down my arm and walk off. I wait and wait for her to come back and ask for napkins clearly I’m drenched and she hands me napkins. Does not apologize and walks off. Like what in the world do we live in that people think they should act this way and get paid. The young man working the first window had better service and maturity. Just ridiculous and I’m on my way home so for me to sit here and write this means it was pretty bad.
You can't use the bathroom to wash your hand because the bath rooms are locked during the strat of the school day what the hell wrong with this company they have machine to take your order and you can't make changes to your order way you need to be
Atmosphere: 1
Food: 3
Service: 2
How long does it take to get food out? Waited in the drive thru for 10 minutes on a damn quarter pounder. Which we all know McDonald's food is not fresh its frozen. Secondly the burger taste disgusting like they didn't cook it long enough. The boy was very rude when he handed me my burger. 100% would not recommend this McDonald's. It makes Waffle house look good
Service: 1
The food is adequate if they can manage to get the order correct, which doesn't happen often. The service sucks, all of the employees are rude and if you expect to be greeted with a simple Hello, good luck ... Smh!! Customer service is definitely not a strong point.
Atmosphere: 1
Food: 3
Service: 1
My entire order was wrong and we had missing items. The man giving people their orders did not even call out numbers and had a horrible attitude problem. He looked miserable and like he didn’t want to be there. Worst McDonalds we have ever been to.
Atmosphere: 1
Food: 1
Service: 1
This is the 3rd time I've came to this mcdonald's I ask for sauce at speaker and both windows and for some reason they love to say its already in there. Yet when I get home there's absolutely no sauce. Im sorry but I dont wanna eat dry chicken nuggets.
Atmosphere: 1
Food: 1
Service: 1
Ridiculous wait time to receive your food. I ordered one small cheeseburger and I waited for over 30 minutes and all they could say is that I’m sorry we only have one cook in the kitchen.
Atmosphere: 1
Service: 1
I've tried giving this place multiple chances but tonight when me and my friend went, they forgot our chicken nuggets and the Large Mocha Frappé was actually just a plain vanilla shake without even any coffee. Even after I'd asked the gentlemen if it was actually a Mocha Frappe he said it was. You're better off going to the Burleson location. At least there my orders correct without missing anything 9/10 times. The only things that's actually improved is the service you get when interacting with employees.
Atmosphere: 1
Food: 1
Service: 2
This location is either out of something, shake machine broken or they get the order wrong a 3rd of the time. Its no wonder that they lost even more of what customers they had the minute Whataburger opened.
Atmosphere: 3
Food: 3
Service: 3
Usually accurate and reasonably quick when we come
Atmosphere: 5
Food: 5
Service: 5
We had to clean our own tables
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Ate there today and the hamburger I ordered was subpar. Meat was overcooked and only ate half of the hamburger. Attitude of the crew wasn't friendly at all. Seemed like a bunch of kids that didn't wanna be at work. Gonna be awhile before I give this location another chance
Atmosphere: 2
Food: 1
Service: 1
This whole restaurant is only teenagers working and heaven forbid something goes wrong because you will be there for 30 minutes with no help or answers. I ordered on the app and apparently they were out of the toy I selected for my kids meal. Instead of giving me a different toy they sat there debating forever how to fix the problem sending me to wait at all 3 windows before finally telling me to cancel my app order and come inside to redo it, WHY!? I wanted the same exact food just give a different happy meal toy. I’m not getting my two kids out for something that is supposed to be FAST food. Once we figured out how to cancel my app order my reward I used wasn’t attaching again. They need some grown ups working in here.
Atmosphere: 1
Food: 1
Service: 1
this is the best McDonald's in the area
Atmosphere: 5
Food: 5
Service: 5
This was one of the worst MCDONALD'S I've been too n a long time . My family and I waited for 17mins for our food , sit on the counter for 9mins . We went up there to ask if it was our food and they said yes but forgot to call the order number out then when they Decide it To remake it they messed up the order and got mad that they had to remake it again and then I asked for extra pickles they gave me 2 and when I went up to the counter to get some they told me I could only receive 2 more bc they refused to let me have some bc they had messed up 3x on one order make no sence! My family and I was so upset ...
Atmosphere: 4
Food: 1
Service: 1
Update ……. Oddly enough back here 10/17/25 6:30 pm. Young man again is amazing and sweet at the first window and lady at the second is very rude. Let me sit there forever waiting on a coke and apple pie. That’s it. While she continues to make like everyone’s drink in line and then she ask me what was my drink and I told her so she gave me a random small drink and I said it was large and then she grabs another drink and hands to me AGAIN literally spilling it as she is handing it over and doesn’t say thank you or anything. No im sorry. Nothing No social skills at all. She gives me the death stare and I said well thank you very much !!!!! Wow. I do expect more from McDonald’s as much business as you get and the ONLY reason I still come with no kids is the good drinks ,affordability, accuracy and service. I’m not sure if this girl has some type of mental health diagnosis but if so then maybe put her in the back. Certain people are good for the window.
Usually come here because it’s good service and food and drinks fresh. Today 09/10/25 at 5:55 pm came through. Got a drink only. Lady that hands me the drink wearing a button up so I assume some type of manager ish. Idk. Extremely rude. Hands me my overfilled drink. Watched it spill all down my arm and walk off. I wait and wait for her to come back and ask for napkins clearly I’m drenched and she hands me napkins. Does not apologize and walks off. Like what in the world do we live in that people think they should act this way and get paid. The young man working the first window had better service and maturity. Just ridiculous and I’m on my way home so for me to sit here and write this means it was pretty bad.
Atmosphere: 3
Food: 1
Service: 1
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