Order ahead is never available, drive-thru is always closed, it's brand new store! Not even 6 months old?!? We come through here at least once a month and always end up going to kerrville to get our order. Its a hassle to go through Junction too hoping a more timely option is available, but I've yet to see it.
Atmosphere: 1
Service: 1
JJ Ryan
No customers when I walked in. Stood by the cash register, no one acknowledged me or glanced my way.
The reviews are spot on.
This isnt a great starbucks to suppprt.
We ended up going to the Honey Bee coffee trailer in junction. The coffee and service was great. You can see they appreciate their customers
Mario Mendez
This Starbucks is fine. The type people that order here seem to be the problem. The staff are great and courteous even with my order 15 before closing. The 2.5 is a poor reflection of their effort.
Atmosphere: 5
Food: 5
Service: 5
Jr Volta
Not the Starbucks your use to!! staff has no knowledge of drinks this is just a cash grab using the Starbucks name cause it’s in the middle of nowhere the quality sucks your better off going to get coffee from the pilot truck stop across the freeway don’t say you haven’t been warned
Jessica Yglesias
Valeria is great with her customer service and is the only one there that knows what an Iced Hazelnut Breve is !!! Great job Valeria I appreciate your service and great attitude.
Service: 5
Cecilia Garcia
I came to order three vent mocha frappuccinos I ended up with three grandes I've already waited 30 minutes for that first order that they clearly made a mistake now I have to wait 10 business days for that to go back to my bank now going almost an hour waiting for the mix up at the already made I'm a truck driver and very very disappointed in this
Atmosphere: 1
Service: 1
Cynthia
Stopped in with my husband whos a truck driver and short on time. Ordered my 2 drinks, banana nut break, and gouda bacon egg croissant on the app ahead of time about 15 minutes. Pulled in, went inside and it still wasn't done. Waited almost 17 minutes and my 2 sides barely came out. Waited another 21 minutes for 1 drink which was the venti iced caramel macchiato. Waited another 12 minutes for my venti mocha cookie crumble but that was due to another customer being ridiculous over something HE failed to underatand and was being rude to the employees. I get they were busy but when you have more than enough employees, minus one older while lady with a buzz cut who was doing nothing but standing around staring at everyone else work, there shouldn't be an issue with any of us customers waiting for longer than expected at any starbucks. Will not be stopping at this starbucks again. Took way too long, the croissant was chewy, and they also forgot the mocha drizzle for the mocha cookie crumble and I believe the Asian lady made it. Worst starbucks ever. I expect better than this.
Atmosphere: 2
Service: 2
Wendy Dye
No brewed coffee available when I stopped there. Cashier offered Americano instead, which is fine, but got my drink's size and label incorrect. Also the American smells off and tastes bad. Don't stop here if you want good coffee.
Atmosphere: 2
Food: 1
Service: 1
Amber Garcia
Stop if you have a extra hour to spare. I ordered my drink, mid order she asked me to hold on. Seriously the worst Starbucks ever. I should have listened to the reviews. Watched three people reverse behind me so did the same after being told someone will be with me shortly twice. Whole experience was 30 minutes and didn’t even get a drink!
Order ahead is never available, drive-thru is always closed, it's brand new store! Not even 6 months old?!? We come through here at least once a month and always end up going to kerrville to get our order. Its a hassle to go through Junction too hoping a more timely option is available, but I've yet to see it.
Atmosphere: 1
Service: 1
No customers when I walked in. Stood by the cash register, no one acknowledged me or glanced my way.
The reviews are spot on.
This isnt a great starbucks to suppprt.
We ended up going to the Honey Bee coffee trailer in junction. The coffee and service was great. You can see they appreciate their customers
This Starbucks is fine. The type people that order here seem to be the problem. The staff are great and courteous even with my order 15 before closing.
The 2.5 is a poor reflection of their effort.
Atmosphere: 5
Food: 5
Service: 5
Not the Starbucks your use to!! staff has no knowledge of drinks this is just a cash grab using the Starbucks name cause it’s in the middle of nowhere the quality sucks your better off going to get coffee from the pilot truck stop across the freeway don’t say you haven’t been warned
Valeria is great with her customer service and is the only one there that knows what an Iced Hazelnut Breve is !!! Great job Valeria I appreciate your service and great attitude.
Service: 5
I came to order three vent mocha frappuccinos I ended up with three grandes I've already waited 30 minutes for that first order that they clearly made a mistake now I have to wait 10 business days for that to go back to my bank now going almost an hour waiting for the mix up at the already made I'm a truck driver and very very disappointed in this
Atmosphere: 1
Service: 1
Stopped in with my husband whos a truck driver and short on time. Ordered my 2 drinks, banana nut break, and gouda bacon egg croissant on the app ahead of time about 15 minutes. Pulled in, went inside and it still wasn't done. Waited almost 17 minutes and my 2 sides barely came out. Waited another 21 minutes for 1 drink which was the venti iced caramel macchiato. Waited another 12 minutes for my venti mocha cookie crumble but that was due to another customer being ridiculous over something HE failed to underatand and was being rude to the employees. I get they were busy but when you have more than enough employees, minus one older while lady with a buzz cut who was doing nothing but standing around staring at everyone else work, there shouldn't be an issue with any of us customers waiting for longer than expected at any starbucks. Will not be stopping at this starbucks again. Took way too long, the croissant was chewy, and they also forgot the mocha drizzle for the mocha cookie crumble and I believe the Asian lady made it. Worst starbucks ever. I expect better than this.
Atmosphere: 2
Service: 2
No brewed coffee available when I stopped there. Cashier offered Americano instead, which is fine, but got my drink's size and label incorrect. Also the American smells off and tastes bad. Don't stop here if you want good coffee.
Atmosphere: 2
Food: 1
Service: 1
Stop if you have a extra hour to spare. I ordered my drink, mid order she asked me to hold on. Seriously the worst Starbucks ever. I should have listened to the reviews. Watched three people reverse behind me so did the same after being told someone will be with me shortly twice. Whole experience was 30 minutes and didn’t even get a drink!
It's great
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They don’t offer a lot of things the full ones do. Sad I was looking forward to this location😞
Update. They are getting better for sure. I’ll be back
Food: 4
Service: 4
Slow as molasses in winter time.
Atmosphere: 4
Food: 3
Service: 1
The baristas are sweet, and got my order out pretty quickly. I didn't have to wait long at all, and my drink was great
Atmosphere: 5
Food: 5
Service: 5
Employee are super slow waste your 20 minutes for coffee for sure
Atmosphere: 1
Food: 1
Service: 1
Staff was really mean , acting almost racist saying she didn’t understand what i was saying , don’t buy here
Atmosphere: 1
Food: 1
Service: 1
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