No salt on Lake Forest in McKinney. Two weeks in a row. Last time for me here
Atmosphere: 1
Food: 5
Service: 1
Shanna Woodson
This is by far the best chicken express we have been too. Mrs Tammy goes above and beyond customer service. The crew is amazing and friendly and strive for excellence. We have enjoyed the experience with this place and will truly miss this crew. Keep striving for excellence. It is always clean food is fresh and hot and staff will make you feel like family. The number one spicy is the best.
Atmosphere: 5
Food: 5
Service: 5
Chrissy Garcia
Incompetence at this location! The person (Richard) working the drive through gave our order away to two other customers TWICE! After waiting 45 minutes for chicken tenders, left without any food at all. Yes 45 minutes!!!!! After asking for a refund, the employee(s) couldn't figure out how to issue a refund to our card, resulting in payment back in cash. Not only are we very unhappy customers, but there are more than likely two other unhappy customers who received orders that weren't theirs! Super disappointed of the incompetence at this location. There needs to be better training of service and operating the register. Thank you for ruining our night resulting in lost appetites.
Atmosphere: 1
Food: 1
Service: 1
Larry Brown
Food was cold, rolls were hard, mash potatoes were also cold. Okra was cold. Nothing fresh, do not recommend.
Atmosphere: 1
Food: 1
Service: 3
Tommy Ruckel
This was the worst I have ever eaten at!!!! Everything was over cooked. The mash potatoes looked like they were under a heat lamp for days. There was a yellowish brown ring around the rim of the container. I almost broke a tooth on the okra. Their speakers at the drive through didn't work very good. I was going to ask the server at the window sometime but she just took my money and walked off. Nobody would answer the phone when I called.
Atmosphere: 1
Food: 1
Service: 1
Robin Galvan
We just had a wonderful experience at this Chicken Express location. The food was fresh and hot, the food was ready before we had a chance to sit down after getting our drinks, and Kim was the best! She was so sweet and helpful.
Atmosphere: 5
Food: 5
Service: 5
Kay T.
Leti, Lyla, Myra, Chefs and Staff THANK YOU FOR THE EXCELLENT CUSTOMER SERVICE! My livers were Absolutely Delicious, and fresh!
Atmosphere: 5
Food: 5
Service: 5
Starla Hopper
Tried this two different times. Chicken is way overcooked and iant fresh. Even though i asked for fresh
Jennifer Gunter
Since when do you have to pay for dipping sauces??
Thank You for taking the time out to help me when I had a moment of WTW happened? Grateful😊
M Mendiaz
They are stingy with ketchup and serendipity seasoning. You ask for ketchup and they give you two. Well I have chicken fingers and french fries so how are two packets of ketchup really helping me out. I thought maybe it was just that one time but I went back a few weeks later and did the same thing. So needless to say I would frequent more often but it's not fun having to ask multiple times for condiments.
jennette stevenson
Super awesome DAY crew. Night crew is not consistent enough.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Pickle, Mac and Cheese, Tenders
Hailey Burns
i loved it here. i’m not usually one to leave a review, but these people amaze me. i had such a big order and they were so amazing. all of it was correct. and they were so patient!! they never let me down, thank you chicken express for being so awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes with Gravy, Tenders, Family Size Okra Was Burnt
No salt on Lake Forest in McKinney. Two weeks in a row. Last time for me here
Atmosphere: 1
Food: 5
Service: 1
This is by far the best chicken express we have been too. Mrs Tammy goes above and beyond customer service. The crew is amazing and friendly and strive for excellence. We have enjoyed the experience with this place and will truly miss this crew. Keep striving for excellence. It is always clean food is fresh and hot and staff will make you feel like family. The number one spicy is the best.
Atmosphere: 5
Food: 5
Service: 5
Incompetence at this location! The person (Richard) working the drive through gave our order away to two other customers TWICE! After waiting 45 minutes for chicken tenders, left without any food at all. Yes 45 minutes!!!!! After asking for a refund, the employee(s) couldn't figure out how to issue a refund to our card, resulting in payment back in cash. Not only are we very unhappy customers, but there are more than likely two other unhappy customers who received orders that weren't theirs! Super disappointed of the incompetence at this location. There needs to be better training of service and operating the register. Thank you for ruining our night resulting in lost appetites.
Atmosphere: 1
Food: 1
Service: 1
Food was cold, rolls were hard, mash potatoes were also cold. Okra was cold. Nothing fresh, do not recommend.
Atmosphere: 1
Food: 1
Service: 3
This was the worst I have ever eaten at!!!! Everything was over cooked. The mash potatoes looked like they were under a heat lamp for days. There was a yellowish brown ring around the rim of the container. I almost broke a tooth on the okra. Their speakers at the drive through didn't work very good. I was going to ask the server at the window sometime but she just took my money and walked off. Nobody would answer the phone when I called.
Atmosphere: 1
Food: 1
Service: 1
We just had a wonderful experience at this Chicken Express location. The food was fresh and hot, the food was ready before we had a chance to sit down after getting our drinks, and Kim was the best! She was so sweet and helpful.
Atmosphere: 5
Food: 5
Service: 5
Leti, Lyla, Myra, Chefs and Staff THANK YOU FOR THE EXCELLENT CUSTOMER SERVICE! My livers were Absolutely Delicious, and fresh!
Atmosphere: 5
Food: 5
Service: 5
Tried this two different times. Chicken is way overcooked and iant fresh. Even though i asked for fresh
Since when do you have to pay for dipping sauces??
Big and good pieces of chicken
Restaurantji Recommends
nice staff. good food.
i will definitely be back
Thank You for taking the time out to help me when I had a moment of WTW happened? Grateful😊
They are stingy with ketchup and serendipity seasoning. You ask for ketchup and they give you two. Well I have chicken fingers and french fries so how are two packets of ketchup really helping me out. I thought maybe it was just that one time but I went back a few weeks later and did the same thing. So needless to say I would frequent more often but it's not fun having to ask multiple times for condiments.
Super awesome DAY crew.
Night crew is not consistent enough.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Pickle, Mac and Cheese, Tenders
i loved it here. i’m not usually one to leave a review, but these people amaze me. i had such a big order and they were so amazing. all of it was correct. and they were so patient!! they never let me down, thank you chicken express for being so awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes with Gravy, Tenders, Family Size Okra Was Burnt
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