Subway
102 TX-274 Suite 600, Kemp
(903) 498-1200
Recent Reviews
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Unfortunately this is the closest Subway to me. And they can never make my order correct, even if I am in-store. And heaven forbid I place an online order. The manager told me to call them when I place my order so the will make it correctly, but they never answer the phone. I suggest they train their employees to read the instructions on the order when making the sandwichs.
Atmosphere: 3
Food: 4
Service: 2
Jackie and JR are the best. They are always so friendly and nice. They have amazing customer service and always in a great mood.
Atmosphere: 5
Food: 5
Service: 5
Tuna sandwich had plenty of vegs after paying 1.50 for twice the meat. The meat was not doubles. When I crave Subway they usually do a great job
Atmosphere: 4
Food: 5
Service: 4
The guys made good sandwiches, very professional
Love there quality of food
Gr8 deal.and delicious subs at this location too!
Worst service ever.... You should consider closing this location
Store is dirty, ordered a tuna sub in person as I couldn't order online as tuna was out, so I called store and they had tuna so I went in person. The door handles are dirty, place needs cleaning. I wanted Lettuce but it was yellow and disgusting. I'm filing a report with health dept. I threw sandwich away
Took forever to take my order. No chip selection. All fountain drinks out of order. No tea. Lettuce was browning. Sandwich was decent at best
Nice clean and good service. Well made Sandwich.
Restaurantji Recommends
I was the only one in there
Atmosphere: 5
Food: 5
Service: 5
I will start by saying this Subway is close to my house and I have not had a problem there until today and it was remedied right way.
I was pleasantly surprised with the owner of this Subway Restaurant and his willingness to refund my money when I had a resent mishap at his Restaurant.
I grabbed the wrong order (it was an online order and the only one on the shelf when I picked it up, I admitted fault to him that I should have noticed name on it, but was in a hurry to get back to work on my lunch and didn't).
When I sent a complaint on the website asking for a refund, he emailed me back personally and I had my refund within hours!
This is what service should look like and I was very pleased and impressed.
When I have gotten food from this establishment before, it has always been great and they have friendly employees and prompt service!
Thank you James! ?
Atmosphere: 5
Food: 5
Service: 5
There is this annoying little radio that has a sign on it. It states “do not touch”. It is nothing but static and I will not eat here with it on.
Atmosphere: 1
Food: 5
Service: 5
Awesome customer service
Atmosphere: 5
Food: 5
Service: 5
Don’t bother stopping if anywhere close to closing. On both google maps and on the front door of this subway the hours were clearly posted as closing at 9:30. However, when I tried the door at 9:15, it was locked. Furthermore, the two employees inside were serving another person and ignored me until I knocked on the door, to which they repeatedly mouthed “we’re closed,” despite the hours own their own door saying otherwise. These two women clearly wanted to close early instead of doing their job.
Atmosphere: 1
Service: 1
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