The customer service was bad the three people in the back kitchen were talking instead of putting out the three orders and told me it would take 45min to 1 hour for a order to go we where traveling and expected at the most 20min or a little more the lady at front was rude...!!! Will never stop there again..
Atmosphere: 4
Food: 1
Service: 1
Paula Braune
I would give zero stars if I could , can’t even get sauce with the cheese sticks ? Do better
Bear Luna
Terrible management should be fired! Called and made and order last night & it never came-i will never give my business to any pizza hut ever again
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheese Sticks
Cristal Valdiviez
Terrible attitude As soon as we walked in the door the lady said it would be 15-20 mins before she got to us. So my family looked at eachother and said it’d be ok. So i thought id make it easy and order at the counter instead of her coming to us and she said again with a twist in her neck. “I said i cant be with you until 20mins” so we walked out
Service: 1
Mario Rojas
10:30 and we can’t eat Pizza Hut cuz they made there own hours rude cuz I wanted something small n I wanted to dine in w my wife that came in from out of town ,what a bad experience
Once again threw me out if dine in but yet I’m one person and there’s others eating there this lady needs to be fired 8/20/25 6:44pm
Yolanda
I placed my order at 7:30pm. It is 9:50pm and NO DELIVERY yet!!!!
Atmosphere: 1
Service: 1
Brian Dougherty
Took food to go. Was ready when it said it was going to be. Order was 100% correct.
Atmosphere: 5
Food: 5
Service: 5
GregNMelissa Castilleja
The store was very clean and staff was very nice . Francis and my waiter were very nice and are very good at their job . Thank you both for making my visit and good one
Atmosphere: 5
Food: 5
Service: 5
Kevin Mackey
We got 3 pizzas, all three were good, and very hot. ... Would have liked them to come with garlic butter for the crust.
Atmosphere: 4
Food: 5
Service: 5
Martin Mireles
Kennedy Texas Pizza Hut was so terrible, tables were not cleaned, they had no glasses to use for our drinks. No salad, we ordered pizza and chicken wings and asking for ranch dressing was a no, they wanted to change for that. It was about 8:30 pm and other customers come in to the dining room but only to tell them the dining room was closed. We will never go back. Please improve your service or close it down.
Took our order and drinks and didn’t get our drinks until after the food arrived. There was not a lot of customers in the building at the time, yet it took an hour to even get our food. Not only did it take forever to get our meals and beverages but the plates they gave us were wet. Would not recommend this establishment.
Atmosphere: 1
Food: 1
Service: 1
Christopher Rios
Tried eating dine in at 8:40 pm and rudely told me I couldn't only the people that was already there could....
Atmosphere: 1
Food: 1
Service: 1
XxTexasGunnerxX
If I could give it a zero I would. Dirty restaurant. The staff do not care and don’t even wear gloves when making your pizza. The dough is always old. The manger is so rude. They new leadership at this restaurant and a major location overhaul.
Atmosphere: 1
Food: 1
Service: 1
Megan Galang
The managers at this location that I’ve encountered have made a horrible impression on that entire restaurant. There’s one in particular named Frances or Francis or something that seemed to just dislike me on sight because it’s been twice that she’s acted like she and her crew can’t read or understand English to complete orders right. Whenever I go to pick up there’s always things missing that we have to correct her on and she acts like it’s MY fault for forgetting the stuff. I’M NOT THE ONE MAKING THE PIZZA, YOU ARE. I’m paying to get exactly what I want and if you think I don’t deserve that, you’re wrong. You guys can’t even cut the pizza or breadsticks all the way. I ordered a pesto pizza and they forgot to put it on before baking so Frances just Willy Nilly squeezed cold pesto in careless blobs over the top of the pizza. And she always sighs and acts like it’s extremely intellectually difficult to make a complete correct order. The place is always empty when I go. I’m petty because I’m tired of this location and will never come back. I will pick any other location over this one. I’m normally easy going and friendly because I’ve worked customer service and Frances has no sense of it. I don’t know her personally but she acts like she wants to make it personal. Unprofessional. At least take pride in what you do and not act like you’re a five year old that someone left alone in a kitchen.
Atmosphere: 1
Food: 1
Service: 1
Sarah Strickland
The only thing I can say is the food was good. Service was almost non existent.
The customer service was bad the three people in the back kitchen were talking instead of putting out the three orders and told me it would take 45min to 1 hour for a order to go we where traveling and expected at the most 20min or a little more the lady at front was rude...!!! Will never stop there again..
Atmosphere: 4
Food: 1
Service: 1
I would give zero stars if I could , can’t even get sauce with the cheese sticks ? Do better
Terrible management should be fired!
Called and made and order last night & it never came-i will never give my business to any pizza hut ever again
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheese Sticks
Terrible attitude
As soon as we walked in the door the lady said it would be 15-20 mins before she got to us. So my family looked at eachother and said it’d be ok. So i thought id make it easy and order at the counter instead of her coming to us and she said again with a twist in her neck. “I said i cant be with you until 20mins” so we walked out
Service: 1
10:30 and we can’t eat Pizza Hut cuz they made there own hours rude cuz I wanted something small n I wanted to dine in w my wife that came in from out of town ,what a bad experience
Once again threw me out if dine in but yet I’m one person and there’s others eating there this lady needs to be fired 8/20/25 6:44pm
I placed my order at 7:30pm. It is 9:50pm and NO DELIVERY yet!!!!
Atmosphere: 1
Service: 1
Took food to go. Was ready when it said it was going to be. Order was 100% correct.
Atmosphere: 5
Food: 5
Service: 5
The store was very clean and staff was very nice . Francis and my waiter were very nice and are very good at their job . Thank you both for making my visit and good one
Atmosphere: 5
Food: 5
Service: 5
We got 3 pizzas, all three were good, and very hot. ... Would have liked them to come with garlic butter for the crust.
Atmosphere: 4
Food: 5
Service: 5
Kennedy Texas Pizza Hut was so terrible, tables were not cleaned, they had no glasses to use for our drinks. No salad, we ordered pizza and chicken wings and asking for ranch dressing was a no, they wanted to change for that. It was about 8:30 pm and other customers come in to the dining room but only to tell them the dining room was closed. We will never go back. Please improve your service or close it down.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Took our order and drinks and didn’t get our drinks until after the food arrived. There was not a lot of customers in the building at the time, yet it took an hour to even get our food. Not only did it take forever to get our meals and beverages but the plates they gave us were wet. Would not recommend this establishment.
Atmosphere: 1
Food: 1
Service: 1
Tried eating dine in at 8:40 pm and rudely told me I couldn't only the people that was already there could....
Atmosphere: 1
Food: 1
Service: 1
If I could give it a zero I would. Dirty restaurant. The staff do not care and don’t even wear gloves when making your pizza. The dough is always old. The manger is so rude. They new leadership at this restaurant and a major location overhaul.
Atmosphere: 1
Food: 1
Service: 1
The managers at this location that I’ve encountered have made a horrible impression on that entire restaurant. There’s one in particular named Frances or Francis or something that seemed to just dislike me on sight because it’s been twice that she’s acted like she and her crew can’t read or understand English to complete orders right. Whenever I go to pick up there’s always things missing that we have to correct her on and she acts like it’s MY fault for forgetting the stuff. I’M NOT THE ONE MAKING THE PIZZA, YOU ARE. I’m paying to get exactly what I want and if you think I don’t deserve that, you’re wrong. You guys can’t even cut the pizza or breadsticks all the way. I ordered a pesto pizza and they forgot to put it on before baking so Frances just Willy Nilly squeezed cold pesto in careless blobs over the top of the pizza. And she always sighs and acts like it’s extremely intellectually difficult to make a complete correct order. The place is always empty when I go. I’m petty because I’m tired of this location and will never come back. I will pick any other location over this one. I’m normally easy going and friendly because I’ve worked customer service and Frances has no sense of it. I don’t know her personally but she acts like she wants to make it personal. Unprofessional. At least take pride in what you do and not act like you’re a five year old that someone left alone in a kitchen.
Atmosphere: 1
Food: 1
Service: 1
The only thing I can say is the food was good. Service was almost non existent.
Atmosphere: 1
Food: 5
Service: 1
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