Popeyes Louisiana Kitchen

Slow, very slow. Seems under staffed.

Atmosphere: 2

Food: 3

Service: 1

Horrible!!! I ordered blackened chicken strips and waited 10 min only to drive home to open a box of fried chicken strips. Would've gone to a different location. The strips weren't even hot!

Looks like the drive through is the priority.

Atmosphere: 4

Food: 4

Service: 3

Foods cold, 30 min wait time, I get my food faster at Chili's than this place

Atmosphere: 1

Food: 1

Service: 1

Terrible service no condiments inside

Atmosphere: 1

Food: 1

Service: 1

No enough employees! Ruining this establishment waited over 20 mins and no one took my order. Only one employee back there.

Atmosphere: 1

Food: 1

Service: 1

Food is good!! I have never been disappointed with the food. The service here sucks. The people have no sense of urgency. I was told that the chicken will take 15 min. I asked for a complimentary drink for waiting. He told me we don't do that. You just took $50 from me and I have to wait and i can't get a drink.

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: Fried Chicken

I cannot believe how quickly downhill this location has gone in just a few short months of being open. Counter service takes forever to acknowledge you, I always have missing dips in my drive thru order that I pay for…only to get eye rolls when I kindly ask for them again. Get your act together

Atmosphere: 4

Food: 3

Service: 1

Waited 30 minutes , no sauce, missing items.

Atmosphere: 1

Food: 3

Service: 1

Went through the drive thru. No one else was inside the store or drive through and my order took over 20 min. Customer service at the window was poor

Atmosphere: 5

Food: 1

Service: 1

The worst Popeyes I have ever been to. Food was wrong ( I understand people make mistakes) That was not my problem. The problem is when you ask for a managers name. They WILL NOT give it. They tell you to go to a website to file a complaint. Well what if it wasn’t a complaint? What if it was going to be a compliment for fixing a mistake? I guess they already know and are very versed on how to respond when someone ask for a manager. I asked several times for the managers name. Not the number just the name. I was only told “ Her” when I asked when she would be working next so I could talk to “ Her” I was told I don’t know. I wasn’t looking for a refund or food remade. I was looking for the Manager who was above the poor teenagers they hire . Give them the title of manager and train them to not disclose the person who really Manages/ Owns the location. To Ms. “ Her” I can see why your location only has 2 stars. Shame on you.
Btw you can’t even file a complaint or compliment unless you have a receipt which I was not given.
A complaint will be made to the BBB. You obviously are not managing your location correctly.

Service: 1

Didn't feel chicken was fully cooked. Took along time to get order. Only two other groups in restaurant.

Atmosphere: 3

Food: 4

Service: 4

1st time visiting this particular location, was recommended by a friend.
Service was awesome, the employees are young hardworking, friendly and attentive.

I would gladly come back and recommend it to everyone.

Big box was a good deal, spicy is my favorite.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken

Nice cashier girl and perfect fries. Very clean new store

Atmosphere: 5

Food: 5

Service: 5

Don't go here