Burger King
803 US-259 BUS, Kilgore
(903) 983-5396
Recent Reviews
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Ordered a whopper jr & it was cold, chicken fries were cold & had been cookeded awhile & bacon cheeseburger was cold. NOTHING was made fresh. VERY disappointing
Atmosphere: 3
Food: 1
Service: 3
Very very very slow, waited 30 minutes in the drive thru for 2 very poorly made croissants
Atmosphere: 4
Food: 1
Service: 1
It's bk.
Atmosphere: 5
Food: 5
Service: 5
I placed an order on the app while I was at Walmart. Got there approximately 8min later. There was a line in the drive thru which is fine I used to work fast food so I understand. I waited about 15 min with 1 car in front of me and one in the left lane at the speaker. By the time I pulled up to the speaker they asked me to wait a minute not a problem. I waited 5min then they finally started taking the order for the car beside me thats been there since before I pulled up. I waited 5/10more minutes. Watched them take 3 cars orders in the lane next to me. I finally asked if they were there no response so I pulled forwards and when I got to the windows I was told they dont have my order so I had to pull up my receipt from my email. The lady was rude and told me fine. Then told them to drop it to which I herd an employee say oh you want the order for and say my name. She said yeah then gave me my food I waited a good 20 min to get to the windows just to have poor service and cold food not happy with this location at all.
Atmosphere: 1
Food: 1
Service: 1
The food is good but they never answer the phone. Also I ask for only mayo, ketchup, and extra pickles and they throw a ton of Mayo on it.
Got ignored at drive through while 3 other people got served before me while I was still waiting at the speaker horrible absolutely horrible
Atmosphere: 1
Food: 1
Service: 1
We always stop for my mother before visiting the dog park for a whopper. It is always fresh and made correct. The employees are always great.
Atmosphere: 5
Food: 5
Service: 5
THEY DON'T NEVER ANSWER THEIR PHONE! NEVER HAVE ITEMS THAT THEY ADVERTISE AND ALWAYS SUBSTITUTING.. NEVER CAN GET YOUR ORDER RIGHT.. AND SOME EMPLOYEES ARE JUST RUDE AND LAZY
Atmosphere: 3
Food: 3
Service: 1
They're a bit slow, but Burger King is still Burger King. You know what you are getting. All is well.
Atmosphere: 5
Food: 4
Service: 4
Went by there for lunch today and the staff was absolutely fantastic, sooo friendly and kind. Food was good and the service was above and beyond! 🫶🏻
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Restaurantji Recommends
Get the app! that is where it's at Great deals for sure
Atmosphere: 4
Service: 5
Recommended dishes: Sandwich, Hershey's Sundae Pie, Rodeo Burger, BK Chicken Fries, French Fries, Whopper Jr, Onion Rings
Food was cold and they don't listen when you order and to top it all off they said my complaint sounded fake thinking I wasn't on the line terrible burger king
Food: 1
Service: 1
They are always behind an late then they say they open 7 when there website says 6 they need to fix there website
The food was fresh, and the ladies working in the back seemed to be happy and working hard. My issue was with the tall, skinny white guy working the front counter. The way he spoke to me and other customers was just disrespectful. You could tell he thought it was funny, but I wasn't feeling it. He also had a lot to say to the employees that was not necessary. That place would be better without him
Atmosphere: 5
Food: 5
Service: 1
Ordered an enormous burrito and a croissant, and they made sure my hashbrowns were fresh the food was hot and fresh. Definitely will be returning to this location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit
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