I used to come in several times a week and my favorite part was the amazing morning crew you had about a year ago. They were very friendly, energetic and had the best personalities. They were what made me want to come here. Over the past months it seems the entire crew was replaced and now service is slower, they aren't friendly or lively and seem to want to be anywhere else. It's disappointing to regular customers and really brings down the atmosphere of the store. Please fix this.
Atmosphere: 2
Food: 4
Service: 1
Isaac Aleman
These two girls were so rude and awful to one of her own coworkers. They may think some of us can’t see it but oh we can. Awful employees but the girl they were being rude to was absolutely amazing and so helpful and kind. Hopefully management can resolve the issues with those two girlParking: About 7 parking spots
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Donuts
brittany lambert
Horrible experience 15 minutes for a iced coffee they do not like their job and their lack of manners shows in their customer service
Ebone Afrika
I ordered my favorite doughnut, the Boston cream. I’ve had Boston creams from New York to California over the years. Every Boston cream I’ve ever had has a white custard type filling this Boston cream at this particular store. This Dunkin here in Texas has a lemon filling in the Boston cream ??? now I asked the cashier and she said oh no they’re supposed to have a lemon fill I said oh really And then I googled it right in front of her and showed her and google confirmed. It should have a white creamy filling and she just kind of smirk and said something underneath her breath so whatever she’s wrong I’m right Boston creams do not have a lemon feeling that’s absolutely ridiculous And the other cashier admitted she said oh yeah, we ran out of something and had to use something else and she said a few words she was real nice, but what are you gonna do?
Atmosphere: 5
Food: 1
Service: 2
LEVIATHAN MOSHMAN
I had to go with a back up selection.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Sausage Egg and Cheese, Donuts, Sandwich, Sausage Egg and Cheese Sandwich
Amber Martin
Parking: Its in the same building as a truck stop and Wendy'sWheelchair accessibility: There are no stairs
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Bacon Egg and Cheese, Donuts, Cruller, Sausage, Gelato, Waffle, Grilled Cheese, Assorted Half Dozen or Dozen Donuts, Sandwich, Hot Fudge, Habenero Ghost Pepper Donut, Sausage Egg and Cheese Sandwich
Cliff Jolley
Several attempts to get food in this place with 5 people behind the counter no line I give up....
Atmosphere: 1
Food: 1
Service: 1
Shawn L
Suuuuper slow. Four people working but no one putting orders out. Everyone waits 20 minutes for their order even if it’s done already. When I got the food home many of the donuts were obviously from the previous day - old and dried out.
Atmosphere: 1
Food: 1
Service: 1
Paulette Coleman
I went through drive thru twice at different times and both times what I ordered they claim they did not have. The so-called night manager/lead is very rude. I want to get in touch with the owner of the one on 42 in Kilgore, TX but cannot find their information online. Can anyone help me?
Atmosphere: 1
Food: 3
Service: 1
Jeff Stinnett
WE HAVE CHOICES AND THIS WAS A BAD ONE. We ordered donuts, iced coffee, breakfast sandwiches, and plain coffee, the concensus was that everything was mediocre at best, it was a take out so they completed the debacle by getting the order wrong. Kilgore Texas
I used to come in several times a week and my favorite part was the amazing morning crew you had about a year ago. They were very friendly, energetic and had the best personalities. They were what made me want to come here. Over the past months it seems the entire crew was replaced and now service is slower, they aren't friendly or lively and seem to want to be anywhere else. It's disappointing to regular customers and really brings down the atmosphere of the store. Please fix this.
Atmosphere: 2
Food: 4
Service: 1
These two girls were so rude and awful to one of her own coworkers. They may think some of us can’t see it but oh we can. Awful employees but the girl they were being rude to was absolutely amazing and so helpful and kind. Hopefully management can resolve the issues with those two girlParking: About 7 parking spots
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Donuts
Horrible experience 15 minutes for a iced coffee they do not like their job and their lack of manners shows in their customer service
I ordered my favorite doughnut, the Boston cream. I’ve had Boston creams from New York to California over the years. Every Boston cream I’ve ever had has a white custard type filling this Boston cream at this particular store. This Dunkin here in Texas has a lemon filling in the Boston cream ??? now I asked the cashier and she said oh no they’re supposed to have a lemon fill I said oh really And then I googled it right in front of her and showed her and google confirmed. It should have a white creamy filling and she just kind of smirk and said something underneath her breath so whatever she’s wrong I’m right Boston creams do not have a lemon feeling that’s absolutely ridiculous And the other cashier admitted she said oh yeah, we ran out of something and had to use something else and she said a few words she was real nice, but what are you gonna do?
Atmosphere: 5
Food: 1
Service: 2
I had to go with a back up selection.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Sausage Egg and Cheese, Donuts, Sandwich, Sausage Egg and Cheese Sandwich
Parking: Its in the same building as a truck stop and Wendy'sWheelchair accessibility: There are no stairs
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Bacon Egg and Cheese, Donuts, Cruller, Sausage, Gelato, Waffle, Grilled Cheese, Assorted Half Dozen or Dozen Donuts, Sandwich, Hot Fudge, Habenero Ghost Pepper Donut, Sausage Egg and Cheese Sandwich
Several attempts to get food in this place with 5 people behind the counter no line I give up....
Atmosphere: 1
Food: 1
Service: 1
Suuuuper slow. Four people working but no one putting orders out. Everyone waits 20 minutes for their order even if it’s done already. When I got the food home many of the donuts were obviously from the previous day - old and dried out.
Atmosphere: 1
Food: 1
Service: 1
I went through drive thru twice at different times and both times what I ordered they claim they did not have. The so-called night manager/lead is very rude. I want to get in touch with the owner of the one on 42 in Kilgore, TX but cannot find their information online. Can anyone help me?
Atmosphere: 1
Food: 3
Service: 1
WE HAVE CHOICES AND THIS WAS A BAD ONE. We ordered donuts, iced coffee, breakfast sandwiches, and plain coffee, the concensus was that everything was mediocre at best, it was a take out so they completed the debacle by getting the order wrong. Kilgore Texas
Atmosphere: 2
Food: 1
Service: 1
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