McDonald's

906 US-259 BUS, Kilgore
(903) 981-1206

Recent Reviews

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Youthgirl 08

I was the literal only car in the drive thru and nobody even attempted to take my order. I was driving away and noticed both guys with the headsets on were too busy talking to manage a single car in the drive thru.

All I wanted was an overpriced hot chocolate. But guess not. Hope y’all had a very interesting conversation for what it was since you both couldn’t be bothered to answer the headset (which I know most drive thru headsets beep if a car is at the drive thru box ready to order). And it was at 10:45 pm on Sunday night. I won’t be back 🤷‍♀️👍👌

Atmosphere: 1

Food: 1

Service: 1

Terry Hudgens

Had issues with getting what i paid for
Had to go back twice for them to get it correct

Atmosphere: 4

Food: 4

Service: 4

Hunter Bundrick

Food and services are absolutely terrible the people are rude and grumpy when you ask them to fix a order that have gotten completely wrong

Atmosphere: 3

Food: 2

Service: 1

Melissa Ann

If I could give zero stars I would, I have sat in the dr8ve thru line for 45+mins just to pick up a mobile order for my daughter while she's at work and cannot leave! She put her order in 30 minutes before I got here too..

Service: 1

King Dice

There should be no reason to wait 30 mins for an online order that was put in 30 mons before.

Service: 1

Miranda Beall

Waited 30 minutes for a double quarter pounder meal and a McDouble meal. Waited in line another 10 minutes to get a refund. If there’s not enough staff to service customers close the lobby. It’s obvious the employees are more worried about keeping their drive the time down.

Atmosphere: 1

Food: 2

Service: 1

Tamika Johnson

Ordered sausage mcmuffin... the egg was green.

Atmosphere: 2

Food: 2

Service: 2

Eric

Packed with people waiting. Took 20 minutes to get a Happy Meal which costed $12.00. Never again.

Atmosphere: 2

Food: 3

Service: 1

Jaden

Food was good. Drinks were carbonated flavor water. There should be somebody that always checks the drinks to make sure you can taste what you are drinking.

Atmosphere: 5

Food: 2

Service: 1

Vanessa Sanchez

the service at this location has not been the best. They are very slow at delivering your meals, and it takes them the longest to take a order. Some of the workers are kind though.

Atmosphere: 1

Food: 1

Service: 1

Mindy WATSON

Amazing, fast service and correct order!!

Atmosphere: 5

Food: 5

Service: 5

Christine Brantley

Bought large fry wasn't even filled up halfway got cheeseburger bread was hard meat cold got chicken sandwich same thing

Atmosphere: 3

Food: 2

Service: 3

Calie Knight

Absolutely disgusting didn't order anything extra along with old soggy lettuce old soggy tomato half the order missing and a very rude disrespectful staff we all work hard for our money not to be taken advantage of disrespected and to be humiliated by staff members Absolutely horrified also I'm lactose allergic

Atmosphere: 1

Food: 1

Service: 1

Kymber Henson

DIDNT ANSWER MY PHONE CALL

Atmosphere: 4

Food: 5

Service: 1

Snack Password

Took way too long

Atmosphere: 2

Food: 2

Service: 2

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