Took 20+ minutes sitting out front for my order then called in to see why its taking so long for a chicken sandwich and fries and still havent even begun to make it !!!!! Watching the two 12 yr olds working drive thru just walking around inside!!!!! And when does a number 1 cost 19.90 ???
Atmosphere: 1
Food: 1
Service: 1
Drew Frugé
Really clean front lobby and the GM's presence was positively felt!
Atmosphere: 5
Food: 5
Service: 5
Jeff
Always a good vibe here frrr💜
Atmosphere: 5
Food: 5
Service: 5
nankawa
Very irritated that they do not take pickup orders over the phone! Daughter had to go in to order, and the place was EMPTY. No reason a phone ahead call in order couldn't have been done!! In response to the below question asking about Noise level, it was quiet, because there were NO OTHER CUSTOMERS in the restaurant.
Atmosphere: 1
Food: 3
Service: 1
William loving
Stopped in here a handful of times never had a good experience every time customer service sucks they always have a wait for everything on the menu if it isn’t chicken order has been wrong a couple of times
Atmosphere: 1
Food: 1
Service: 1
Steve Shermer
Chicken was dry
Atmosphere: 5
Food: 2
Service: 5
Aislynn M. Evans
Got half a serving of shrimp and no biscuit just because my boyfriend didn’t give the cashier his phone number. SO unprofessional, I just wanted my food.
I don’t believe there was a misunderstanding, the receipt was correct.
Atmosphere: 1
Food: 1
Service: 1
Darin La Bay
I ordered 10 chicken strips with Cajun brown gravy, they don’t have cream gravy, mac and cheese and sweet tea. I was offered a free apple pie if I donated a $1 to the Popeyes fund. They mean strips, there was mostly batter and chicken. The Mac and cheese I think was from this week. The free pie took seven minutes, but in fairness I was given an extra free one for having to wait. The sweet tea was good and that’s about the best I can say about the whole meal. For the price I paid there should have been more chicken and more to be pleased with besides good sweet tea. This is a lesson I learned before, but forgot, Popeyes is not worthy of my time or money.
Atmosphere: 1
Food: 1
Service: 4
Gimmill Grace
Good food great experience
Atmosphere: 4
Food: 4
Service: 4
don robinson
Came up with a coupon to get a two piece chicken and side,got home and they gave me two wings. Not happy, wings have hardly no meat. Very disappointed. Get chicken there on a regular basis and have never gotten just wings. You guys can do better than this
Just going to be honest, I have read and heard bad reviews about this restaurant but, in the past few months that I have been visiting the customer service and food have been continuously improving! 🧡 I'm so glad that I do not base my thoughts of something off of someone else's opinion. Love the crew they have now! all the management and crew members are always friendly and do their best to correct any situation! The store is always clean and food is always fresh!! I don't mind waiting 12-15 min for fresh chicken, I understand they do get busy and it takes time for more food to be cooked! I will definitely keep coming 3-4 times a week 🧡
Atmosphere: 5
Food: 5
Service: 5
Popeyes 11182
Very respectful team and great customer service
Atmosphere: 5
Food: 5
Service: 5
Keonnis Johnson
Good staff and excellent food.
Atmosphere: 5
Food: 5
Service: 5
Robert Rankin
Ran my card in drive thru for someone else’s order. I bet they pocketed the money. Service is non existent. They often screw up orders. On one occasion they only had drive thru open as nobody showed up to work that day. Owner, you should give it up. This is a loosing franchise.
Took 20+ minutes sitting out front for my order then called in to see why its taking so long for a chicken sandwich and fries and still havent even begun to make it !!!!! Watching the two 12 yr olds working drive thru just walking around inside!!!!! And when does a number 1 cost 19.90 ???
Atmosphere: 1
Food: 1
Service: 1
Really clean front lobby and the GM's presence was positively felt!
Atmosphere: 5
Food: 5
Service: 5
Always a good vibe here frrr💜
Atmosphere: 5
Food: 5
Service: 5
Very irritated that they do not take pickup orders over the phone!
Daughter had to go in to order, and the place was EMPTY. No reason a phone ahead call in order couldn't have been done!! In response to the below question asking about Noise level, it was quiet, because there were NO OTHER CUSTOMERS in the restaurant.
Atmosphere: 1
Food: 3
Service: 1
Stopped in here a handful of times never had a good experience every time customer service sucks they always have a wait for everything on the menu if it isn’t chicken order has been wrong a couple of times
Atmosphere: 1
Food: 1
Service: 1
Chicken was dry
Atmosphere: 5
Food: 2
Service: 5
Got half a serving of shrimp and no biscuit just because my boyfriend didn’t give the cashier his phone number. SO unprofessional, I just wanted my food.
I don’t believe there was a misunderstanding, the receipt was correct.
Atmosphere: 1
Food: 1
Service: 1
I ordered 10 chicken strips with Cajun brown gravy, they don’t have cream gravy, mac and cheese and sweet tea. I was offered a free apple pie if I donated a $1 to the Popeyes fund. They mean strips, there was mostly batter and chicken. The Mac and cheese I think was from this week. The free pie took seven minutes, but in fairness I was given an extra free one for having to wait. The sweet tea was good and that’s about the best I can say about the whole meal. For the price I paid there should have been more chicken and more to be pleased with besides good sweet tea. This is a lesson I learned before, but forgot, Popeyes is not worthy of my time or money.
Atmosphere: 1
Food: 1
Service: 4
Good food great experience
Atmosphere: 4
Food: 4
Service: 4
Came up with a coupon to get a two piece chicken and side,got home and they gave me two wings. Not happy, wings have hardly no meat. Very disappointed. Get chicken there on a regular basis and have never gotten just wings. You guys can do better than this
Restaurantji Recommends
Super friendly staff, and juicy chicken
Atmosphere: 5
Food: 5
Service: 5
Just going to be honest, I have read and heard bad reviews about this restaurant but, in the past few months that I have been visiting the customer service and food have been continuously improving! 🧡 I'm so glad that I do not base my thoughts of something off of someone else's opinion. Love the crew they have now! all the management and crew members are always friendly and do their best to correct any situation! The store is always clean and food is always fresh!! I don't mind waiting 12-15 min for fresh chicken, I understand they do get busy and it takes time for more food to be cooked! I will definitely keep coming 3-4 times a week 🧡
Atmosphere: 5
Food: 5
Service: 5
Very respectful team and great customer service
Atmosphere: 5
Food: 5
Service: 5
Good staff and excellent food.
Atmosphere: 5
Food: 5
Service: 5
Ran my card in drive thru for someone else’s order. I bet they pocketed the money. Service is non existent. They often screw up orders. On one occasion they only had drive thru open as nobody showed up to work that day. Owner, you should give it up. This is a loosing franchise.
Atmosphere: 1
Food: 3
Service: 1
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