When to Popeyes in Kilgore # 13505 was the first time there Becky was our Cashier and PT was packer the food was hot and fresh and it was great will be coming back here
Thanks
Rachel
Emily Greenn
I am very disappointed. I went up there tonight getting some food gave them the coupon code told them I wanted bone in chicken tenders I guess and I got no bone in chicken tenders. I got regular chicken tenders that were boneless very mad very angry. I told the person I wanted bone in three times and y’all messed it up so not happy. Very disappointed.
Ronee Holicz
Absolutely disgusting!!!!!! Saw an employee no wash their hands after leaving the store for an unknown amount of time doing God knows what. The drive thru employee had most of their hair and beard uncovered.
Atmosphere: 1
Food: 1
Service: 1
Samantha Escalante
I came to Popeyes ordered the 12 pc chicken for ONLY 13.99$ but come to find out it’s 30 freakin dollars. I don’t know how it went from 13 to 30 but I think they trying to scam me. I came back to get my refund because that unacceptable
Atmosphere: 1
Food: 1
Service: 1
Marla Davis
I went to Popeyes, in Kilgore, Texas I can’t think of the young ladies name. She was very gracious offered me the coupon. she suggested items offer me to come back and visit again. The chicken was very delicious and hot and fresh. The coleslaw was very fresh. I enjoyed my visit today in Kilgore, Texas
We ordered online and picked up in the drive thru around 7:30. The food was great and hot! A minor mistake happened and it was quickly and kindly fixed. The ladies in the store were so nice! We will be back (:
Food: 5
Service: 5
Josiah Little
Food was good order was correct and fresh . Management was very hospitable
Atmosphere: 3
Food: 3
Service: 4
LRB
I am actually in Tyler at the loop and hwy 31... but had to leave a review on this popeyes because the Kilgore crew is here working... I frequent Popeyes and I've made a few reviews but I had to sit out here in the parking lot and give a review today. As stated above, I'm at the Tyler location and first I want to say that the food is typical Popeyes, it's good. This location is usually pretty clean and it's always good and they've always done a pretty good job at customer service but today was probably my best Popeyes experience ever. It was probably my best fast food experience ever. I left out of that store feeling great about life in about Humanity, the whole nine yards. The Kilgore crew, GM Willie Woods, employee Matt Freeman and employee Corey Huff we're probably some of the most nice people I have ever met with excellent customer service. Willie Woods was running that place like a true champ. They were busy and he was all over the place. Matt Freeman was the guy ringing me up and he had to be the most polite and humble young man I have ever encountered. His parents should be super proud that they raised an awesome young man. Same goes for Corey Huff, super customer service skills and a great attitude. They were all smiles and doing their job perfectly. If I own a fast food chain or anything for that matter I would definitely want this crew to run my place. Popeyes you made an excellent decision hiring these guys. GREAT JOB!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Tanner Harrison
Good environment, food very fresh and general manager willie was very respectful.
When to Popeyes in Kilgore # 13505 was the first time there Becky was our Cashier and PT was packer the food was hot and fresh and it was great will be coming back here Thanks Rachel
I am very disappointed. I went up there tonight getting some food gave them the coupon code told them I wanted bone in chicken tenders I guess and I got no bone in chicken tenders. I got regular chicken tenders that were boneless very mad very angry. I told the person I wanted bone in three times and y’all messed it up so not happy. Very disappointed.
Absolutely disgusting!!!!!! Saw an employee no wash their hands after leaving the store for an unknown amount of time doing God knows what. The drive thru employee had most of their hair and beard uncovered.
Atmosphere: 1
Food: 1
Service: 1
I came to Popeyes ordered the 12 pc chicken for ONLY 13.99$ but come to find out it’s 30 freakin dollars. I don’t know how it went from 13 to 30 but I think they trying to scam me. I came back to get my refund because that unacceptable
Atmosphere: 1
Food: 1
Service: 1
I went to Popeyes, in Kilgore, Texas I can’t think of the young ladies name. She was very gracious offered me the coupon. she suggested items offer me to come back and visit again. The chicken was very delicious and hot and fresh. The coleslaw was very fresh. I enjoyed my visit today in Kilgore, Texas
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Signature Chicken Combo, 2pc Oreo Cheesecake Cup, New Honey Lemon Pepper Wings, Fanta Orange
We ordered online and picked up in the drive thru around 7:30. The food was great and hot! A minor mistake happened and it was quickly and kindly fixed. The ladies in the store were so nice! We will be back (:
Food: 5
Service: 5
Food was good order was correct and fresh . Management was very hospitable
Atmosphere: 3
Food: 3
Service: 4
I am actually in Tyler at the loop and hwy 31... but had to leave a review on this popeyes because the Kilgore crew is here working... I frequent Popeyes and I've made a few reviews but I had to sit out here in the parking lot and give a review today. As stated above, I'm at the Tyler location and first I want to say that the food is typical Popeyes, it's good. This location is usually pretty clean and it's always good and they've always done a pretty good job at customer service but today was probably my best Popeyes experience ever. It was probably my best fast food experience ever. I left out of that store feeling great about life in about Humanity, the whole nine yards. The Kilgore crew, GM Willie Woods, employee Matt Freeman and employee Corey Huff we're probably some of the most nice people I have ever met with excellent customer service. Willie Woods was running that place like a true champ. They were busy and he was all over the place. Matt Freeman was the guy ringing me up and he had to be the most polite and humble young man I have ever encountered. His parents should be super proud that they raised an awesome young man. Same goes for Corey Huff, super customer service skills and a great attitude. They were all smiles and doing their job perfectly. If I own a fast food chain or anything for that matter I would definitely want this crew to run my place. Popeyes you made an excellent decision hiring these guys. GREAT JOB!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Good environment, food very fresh and general manager willie was very respectful.
Atmosphere: 5
Food: 5
Service: 5
The food fye
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great service. Willie was excellent as well as his team
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: New Honey Lemon Pepper Wings
Willie the general manager
Atmosphere: 5
Food: 5
Service: 5
Willie the general manager
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Popeyes Strawberry Biscuits
Great service at this Popeyes, Willie was a helpful manager and was quick to the task.
Atmosphere: 5
Food: 5
Service: 5
shii was soo good i can eat it everyday
Atmosphere: 5
Food: 5
Service: 5
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