Taco Bell
1000 US-259 BUS, Kilgore
(903) 983-5208
Recent Reviews
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Lately they can’t seem to get it together. Tonight I ordered Doritos locos SUPREME tacos and got regular. It’s a decent amount more for those too and I’m not happy about it. Last time I got a large dragon fruit freeze and once stirred it was actually the size of a regular and the large is quite a bit more price wise. They never fill up the container for large nacho fries either which of course again is more obviously. Just aggravating at this point. It’s not that hard. I know been in the food industry for 18 yrs myself. Get it together guys. I don’t even really like these tacos with the sour cream and tomato on it. I would never get them without it but not going to waste it either. When you call the phone rings then sounds like a fax is picking up. Disappointing to say the least. Guess I’ll start giving Bueno a shot even if Bell is my preferred choice. Maybe they can actually get an order right and the amount I pay for.
I don't usually comment on fast-food places, but this TB is exceptional. A wonderful young lady taught me how to use the electronic order board and the food came out perfect and very fast. All the condiments etc are available on a side table. All TB's should emulated this location.
Atmosphere: 5
Food: 5
Service: 5
Food was ok for fast food we got the steak chalupa supreme, Mexican pizza, bean burrito & chicken nuggets
Atmosphere: 2
Food: 3
Service: 3
Ordered a chicken quesadilla… got a folded tortilla with nothing in it. Two soft taco supremes, got two tortillas with lettuce in them. Wtf.
Atmosphere: 1
Food: 1
Service: 1
Usually very good but the value menu chicken enchilada is not good..at all.. plz replace it with the old menu with a chicken queso
Food: 4
Service: 5
Burrito was nothing but tortilla and it was cold!!!
Atmosphere: 3
Service: 3
Terrible customer service. Driver and I had 2 prepaid online orders to pick up. The person at drive through consistently kept telling us she could not understand and told us to pull around to window. We did and they finally understood my driver. We asked if I could get mine too and they told us no we would have to drive back around and do the entire thing a second time (fully backed up drive-through). This was an online, already paid for order. The order was cancelled and we left without getting the food.
The new kiosk ordering makes me avoid this place. Its slow and stupid.
Atmosphere: 3
Food: 4
Service: 1
Got very serious food poisoning from eating here.
Food: 1
Service: 2
We have been waiting for more than 40 minutes for our food. This is ridiculous!!
Restaurantji Recommends
Ordered and waited over 15 mins for my order. Others who arrived after me were server before me. Bad management.
Atmosphere: 1
Food: 1
Service: 1
Always open late and fast service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Crunchwrap Supreme, Creamy Jalapeno Sauce
Absolutely terrible service. Stood at the counter for 20 mins waiting on a mobile order. Manager needs to get their team to do better. Heard an employee say one time "I'm not in a rush, they'll get it when they'll get it"
Atmosphere: 1
Food: 3
Service: 1
Tried a $5 box, it was very filling and it had dessert in there with a drink. Win, win!!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cinnamon Twists
It was a nice place
Kid-friendliness: Yes kid friendly
Wheelchair accessibility: Yes lots of room
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Ground Beef Burrito, Mexican Pizza, Cheesy Gordita Crunch
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