Very slow service. Waited 20+ minutes to get combo meal.
Atmosphere: 2
Food: 4
Service: 1
Jarrod Denison
The place to go to get your hot wing fix ..
Atmosphere: 5
Food: 5
Service: 5
Cheria Roach
I wouldn’t return to this location. If I could give it a zero for customer service, I would. The young lady at the front Marilou is very rude and unprofessional. When you call in your food she is rude. I’m not sure how this young lady is still allowed to work at this establishment due to me hearing from others in town that she’s rude as well. Wingstop please train your employees on customer service. When you have multiple people complaining on one employee and you keep her, that says you don’t care about your customers and this impertinent person is more important than your business. I’m assuming you don’t read your reviews because I see several reviews complaining on her. Gladly to say you won’t get another dollar from me. I’d rather drive to Longview for wings than to deal with a disgusting employee. Do better.
Atmosphere: 1
Food: 1
Service: 1
Latesha Kenah
Very unprofessional register workers
Atmosphere: 1
Food: 1
Service: 1
Lori Moon
Awful food. Order 20 for 20 Sad they can't count Louisiana Rub no rub and Lemon Pepper both no seasoning. Called back and it was like no big deal. I was told lemon pepper has a dry rub, it's this new I thought it was tossed in a lemon sauce. Then they added a lemon pepper shake. My son stated young female was on cellphone and acted as if customers were bothering her. He also stated he observed young males cooks playing around. I am totally upset. Was credited for Louisiana Rub yet explained lemon pepper had no seasoning as well. I will go back and speak with Manager express my concerns and WILL NOT WASTE MY TIME EATING THERE ANYMORE. Thanks for a messed up mother's day son was upset as well.
Atmosphere: 1
Food: 1
Service: 1
xorjg
I placed a order through the phone , and the girl kept rushing me to hang up I told her I wanted the wings well done and she just kept brushing it off , I also TOLD HER I WANTED EXTRA FRIES INSTEAD OF VEGGIE STICKS (order comes with 2 veggies sticks) , and she just proceeded to say “OK” brushing it off too! I called them , back when I saw my order was wrong and all she says “it’s going to be a extra charge” I asked why if she messed up my order which she said again that it would be $1 and I said OK I’m going for the fries . My husband went to pick them up returned the veggie sticks and AMY just handed him one order of fries yet took both orders of veggie sticks back! wings aren’t even well done . I’ve noticed that when the teens are running the store the orders are always messed up .
Atmosphere: 1
Food: 1
Service: 1
Justin Glowski
Great food
Atmosphere: 5
Food: 5
Service: 5
John Williams
Horrible! Doesn’t taste like Wing Stop. The grease is old. Don’t waste your money here.
Food: 1
Service: 3
Emmalee Eddington
I’m not one to make bad reviews so this is the first. When I walked in the girl literally looked at me and kept doing what she was doing, leaving me waiting. People were calling the phone and everyone was back there talking acting like the phone wasn’t ringing. After so many calls a girl picks up and goes “we’re closed” knowing they were nowhere near closing. On top of all that, My wings are so hard I can’t even eat them.
Atmosphere: 2
Food: 2
Service: 2
Troy Steelman
Great place to eat
Vegetarian options: Crispy carrots and celery
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sauce, 10 PC Wing Combo
Very slow service. Waited 20+ minutes to get combo meal.
Atmosphere: 2
Food: 4
Service: 1
The place to go to get your hot wing fix ..
Atmosphere: 5
Food: 5
Service: 5
I wouldn’t return to this location. If I could give it a zero for customer service, I would. The young lady at the front Marilou is very rude and unprofessional. When you call in your food she is rude. I’m not sure how this young lady is still allowed to work at this establishment due to me hearing from others in town that she’s rude as well. Wingstop please train your employees on customer service. When you have multiple people complaining on one employee and you keep her, that says you don’t care about your customers and this impertinent person is more important than your business. I’m assuming you don’t read your reviews because I see several reviews complaining on her. Gladly to say you won’t get another dollar from me. I’d rather drive to Longview for wings than to deal with a disgusting employee. Do better.
Atmosphere: 1
Food: 1
Service: 1
Very unprofessional register workers
Atmosphere: 1
Food: 1
Service: 1
Awful food. Order 20 for 20 Sad they can't count Louisiana Rub no rub and Lemon Pepper both no seasoning. Called back and it was like no big deal. I was told lemon pepper has a dry rub, it's this new I thought it was tossed in a lemon sauce. Then they added a lemon pepper shake. My son stated young female was on cellphone and acted as if customers were bothering her. He also stated he observed young males cooks playing around. I am totally upset. Was credited for Louisiana Rub yet explained lemon pepper had no seasoning as well. I will go back and speak with Manager express my concerns and WILL NOT WASTE MY TIME EATING THERE ANYMORE. Thanks for a messed up mother's day son was upset as well.
Atmosphere: 1
Food: 1
Service: 1
I placed a order through the phone , and the girl kept rushing me to hang up I told her I wanted the wings well done and she just kept brushing it off , I also TOLD HER I WANTED EXTRA FRIES INSTEAD OF VEGGIE STICKS (order comes with 2 veggies sticks) , and she just proceeded to say “OK” brushing it off too! I called them , back when I saw my order was wrong and all she says “it’s going to be a extra charge” I asked why if she messed up my order which she said again that it would be $1 and I said OK I’m going for the fries . My husband went to pick them up returned the veggie sticks and AMY just handed him one order of fries yet took both orders of veggie sticks back! wings aren’t even well done . I’ve noticed that when the teens are running the store the orders are always messed up .
Atmosphere: 1
Food: 1
Service: 1
Great food
Atmosphere: 5
Food: 5
Service: 5
Horrible! Doesn’t taste like Wing Stop. The grease is old. Don’t waste your money here.
Food: 1
Service: 3
I’m not one to make bad reviews so this is the first. When I walked in the girl literally looked at me and kept doing what she was doing, leaving me waiting. People were calling the phone and everyone was back there talking acting like the phone wasn’t ringing. After so many calls a girl picks up and goes “we’re closed” knowing they were nowhere near closing. On top of all that, My wings are so hard I can’t even eat them.
Atmosphere: 2
Food: 2
Service: 2
Great place to eat
Vegetarian options: Crispy carrots and celery
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sauce, 10 PC Wing Combo
Restaurantji Recommends
It's awesome Its just a bit rich for my blood ... I wish I could splurge on their food EVERYDAY but always broke as a joke lol
Parking: Smallest, parking options ever! The location all together is a disaster I really suggest that you order ahead and just pick up your food
Atmosphere: 5
Food: 5
Service: 5
The drink machine isn't good, other than that though this place has good food and great service
Atmosphere: 4
Food: 4
Service: 5
The quality of the fries has really gone downhill but otherwise a good value for boneless wings.
Atmosphere: 3
Food: 2
Service: 4
I didn't expect to pay for the dipping sauce
Atmosphere: 4
Food: 4
Service: 4
I like them overall but their fries always seem to taste burnt (in most locations)
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Hickory Smoked BBQ
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