The Chick-fil-a inside the Victoria Mall is in the food court.
Atmosphere: 5
Food: 5
Service: 5
Shelby Pribbernow
Food is always hot and fresh but three times I have come through and they always forget or mess up condiments. I got a bag of granola instead of my dressing. Today I ordered two unsweetened teas and one came sweet I don’t even know how you mess that up. People just aren’t seeming to pay attention here. Everything is printed out on the sticker.
Jeff Lynch
Was just denied service because they didn't want to take my cash. REFUSING CASH BILLS. Don't worry I'm never coming back
Atmosphere: 1
Food: 1
Service: 1
Noel Lindo
Very cordial folks... always offer me a drink of water when I arrived to pick up door dash delivery...nice folks
Atmosphere: 5
Dimily Garcia
My meals always hot and ready I never had a problem
Alycia R
They're always very nice and I love how on tuesdays they offer a free item with a purchase , really appreciate those tuesdays
Atmosphere: 5
Food: 5
Service: 5
davduke8
Everybody loves Chic-Fil-A
Atmosphere: 4
Food: 5
Service: 5
Oscar Bustamante
Food was fresh. Services was great, Mr. Robyn at the front had the best customer services ive seen in a while!
Atmosphere: 5
Food: 5
Service: 5
Billy Johnson
The staff were very friendly and the foot was hot and good.
They great and smile I love it and food delicious 💜
Atmosphere: 5
Food: 5
Service: 5
victoria guevara
Our experience at Chick-fil-A was absolutely wonderful! A special shout-out to Aiden, who brought our food to the mobile order pick-up line. He was such a sweetheart! Very polite, helpful, and professional. His excellent customer service truly made our visit extra pleasant. Thank you, Aiden, for going above and beyond!
Atmosphere: 5
Food: 5
Service: 5
Marcela Diaz
A applause 👏 to Ayden!!! He makes my stay wonderful!!!!
Atmosphere: 5
Food: 5
Service: 5
BL
DISAPPOINTED! Coming back through Kingsville after an appointment and my wife and I decided to stop for lunch. . This was on 09-12-2025 @ 12:51pm. Order 2880600. We had a sandwich/fries/drink (lemon frostie) for a Lunch Grand Total of $27.41.
We are two old senior citizens, that just wanted a quick bite. We didn't expect such a high price for what we got. But, we paid and that is that.
Anyway, the young lady that took our order was nice and provided great customer service. That is where it stopped.
We got our food from the drive thru line and got back on the road. My wife's found her sandwich had burned/blackened pretzel buns as was some of the chicken too. That's just not right. Food should not be sent out to customers like that.
My order was a spicy deluxe with no tomatoes. Well it came with tomatoes however with the outside noise it may have been hard to hear. No big deal, I just took them off. Although my buns were ok and not dark/burned, the chicken seemed burned around the edges and oddly enough barely luke warm, like it had been sitting out prepared in advance for the lunch rush. OUCH
It it should have been fresh and at least hotter than the french fries. That goes to poor management oversight, training and employees turning out food other than what is right.
Just doesn't make good sense or a good business model. One would think most of the time the product you sell is great but when we or others get sub-par food quality, like what we got, that doesn't help retain/maintain customers.
You really need to look into that so food quality going out the door/window is maintained. What ever you do, don't deflect just work a bit harder, that's all.
Great fast service and food
Atmosphere: 5
Food: 5
Service: 5
The Chick-fil-a inside the Victoria Mall is in the food court.
Atmosphere: 5
Food: 5
Service: 5
Food is always hot and fresh but three times I have come through and they always forget or mess up condiments. I got a bag of granola instead of my dressing. Today I ordered two unsweetened teas and one came sweet I don’t even know how you mess that up. People just aren’t seeming to pay attention here. Everything is printed out on the sticker.
Was just denied service because they didn't want to take my cash. REFUSING CASH BILLS. Don't worry I'm never coming back
Atmosphere: 1
Food: 1
Service: 1
Very cordial folks... always offer me a drink of water when I arrived to pick up door dash delivery...nice folks
Atmosphere: 5
My meals always hot and ready I never had a problem
They're always very nice and I love how on tuesdays they offer a free item with a purchase , really appreciate those tuesdays
Atmosphere: 5
Food: 5
Service: 5
Everybody loves Chic-Fil-A
Atmosphere: 4
Food: 5
Service: 5
Food was fresh. Services was great, Mr. Robyn at the front had the best customer services ive seen in a while!
Atmosphere: 5
Food: 5
Service: 5
The staff were very friendly and the foot was hot and good.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
This is the Lord's Chicken, and it's great!
Atmosphere: 4
Food: 4
Service: 5
They great and smile I love it and food delicious 💜
Atmosphere: 5
Food: 5
Service: 5
Our experience at Chick-fil-A was absolutely wonderful! A special shout-out to Aiden, who brought our food to the mobile order pick-up line. He was such a sweetheart! Very polite, helpful, and professional. His excellent customer service truly made our visit extra pleasant. Thank you, Aiden, for going above and beyond!
Atmosphere: 5
Food: 5
Service: 5
A applause 👏 to Ayden!!! He makes my stay wonderful!!!!
Atmosphere: 5
Food: 5
Service: 5
DISAPPOINTED!
Coming back through Kingsville after an appointment and my wife and I decided to stop for lunch. . This was on 09-12-2025 @ 12:51pm. Order 2880600. We had a sandwich/fries/drink (lemon frostie) for a Lunch Grand Total of $27.41.
We are two old senior citizens, that just wanted a quick bite. We didn't expect such a high price for what we got. But, we paid and that is that.
Anyway, the young lady that took our order was nice and provided great customer service. That is where it stopped.
We got our food from the drive thru line and got back on the road. My wife's found her sandwich had burned/blackened pretzel buns as was some of the chicken too. That's just not right. Food should not be sent out to customers like that.
My order was a spicy deluxe with no tomatoes. Well it came with tomatoes however with the outside noise it may have been hard to hear. No big deal, I just took them off. Although my buns were ok and not dark/burned, the chicken seemed burned around the edges and oddly enough barely luke warm, like it had been sitting out prepared in advance for the lunch rush. OUCH
It it should have been fresh and at least hotter than the french fries. That goes to poor management oversight, training and employees turning out food other than what is right.
Just doesn't make good sense or a good business model. One would think most of the time the product you sell is great but when we or others get sub-par food quality, like what we got, that doesn't help retain/maintain customers.
You really need to look into that so food quality going out the door/window is maintained. What ever you do, don't deflect just work a bit harder, that's all.
Food: 1
Service: 5
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