Absolutely the worst customer service in kingsville, followed by long wait times.
Tony Shoemaker
Why is the lobby always closed nowadays? Signs say “short staff” or “maintenance issues” & been closed all week long. Only thing available ids drive thru…
Atmosphere: 1
Food: 3
Service: 1
Moises Mercado Jr.
No towels in bathroom. Bathroom door knob not working.
Atmosphere: 4
Anthony Quintanilla
They are very rude and lazy!! I've been there several times and no matter who is working it always seems to be the same. An atmosphere probably created by management or ownership. We stood asking for a to go box, the employees saw us there and didn't even acknowledge us. I asked for help and was told I'll be there in a bit. This after standing there for a couple minutes and not even told we will be there shortly. Very disappointed with the employees this establishment chooses to hire. Hope other customers get treated better!!!!
Atmosphere: 1
Food: 3
Service: 1
Geraldine BRINNEMAN
The air conditioner wasn't working. Took forever to get the food
Atmosphere: 1
Food: 3
Service: 3
Elda Rodriguez
It was very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Felipe Sal
Again no ac have to go outside to Kool down dam shame
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Fried Chicken
Yessenia Garza
20 plus minute wait at the drive thru is insane. I was told they needed to wait for their fryer to heat up. Why wasn’t that already done. It’s ridiculous
Service: 1
Sandra Guzman
I honestly do not know what I am more disgusted with, the customer service or the restaurants restrooms. Today we stopped in and were greeted with not only rude employees but faces as well. I absolutely hate going to a restaurant and being treated as an inconvenience and not to mention that the restaurant had just opened so in my opinion and experience the restrooms should have still been clean from the night before. If you’re thinking about stopping here I’d suggest not. Do better kfc!
First time having KFC in about 12 years. I never trusted one after so much disappointing, soggy chicken. Tried this place today and I'm totally impressed. Chicken was nice and crispy, not remotely greasy. Biscuit was soft and flaky. All around great. Service was fast and polite too.
They never have everything on the menu. You always have to wait at least 20 minutes for chicken to cook.
Atmosphere: 2
Food: 3
Service: 2
Lora Garza
At the end of the day they gave us free KFC bless
Atmosphere: 5
Food: 5
Service: 5
Kaelyn Lopez
Just a bunch of kids that have no respect, music was loud, service was horrible. As we were sitting down eating a customer walked in demanding to speak with a manager, manager was NOT helpful at all . She took her time, to the point where he had to yell for someone!!! As we were leaving some more customers walked in and again they had to yell for some one to help them. Upper management should really look into this!!!!
Atmosphere: 1
Food: 3
Service: 1
pb brock
We had a good experience. The food was hot and fresh. The French Fries are so good, and the spicy chicken sandwich is delicious. The service and food were on top today. Thank you to the hard workers who made it all happen.
Absolutely the worst customer service in kingsville, followed by long wait times.
Why is the lobby always closed nowadays? Signs say “short staff” or “maintenance issues” & been closed all week long. Only thing available ids drive thru…
Atmosphere: 1
Food: 3
Service: 1
No towels in bathroom. Bathroom door knob not working.
Atmosphere: 4
They are very rude and lazy!! I've been there several times and no matter who is working it always seems to be the same. An atmosphere probably created by management or ownership. We stood asking for a to go box, the employees saw us there and didn't even acknowledge us. I asked for help and was told I'll be there in a bit. This after standing there for a couple minutes and not even told we will be there shortly. Very disappointed with the employees this establishment chooses to hire. Hope other customers get treated better!!!!
Atmosphere: 1
Food: 3
Service: 1
The air conditioner wasn't working. Took forever to get the food
Atmosphere: 1
Food: 3
Service: 3
It was very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Again no ac have to go outside to Kool down dam shame
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Fried Chicken
20 plus minute wait at the drive thru is insane. I was told they needed to wait for their fryer to heat up. Why wasn’t that already done. It’s ridiculous
Service: 1
I honestly do not know what I am more disgusted with, the customer service or the restaurants restrooms. Today we stopped in and were greeted with not only rude employees but faces as well. I absolutely hate going to a restaurant and being treated as an inconvenience and not to mention that the restaurant had just opened so in my opinion and experience the restrooms should have still been clean from the night before. If you’re thinking about stopping here I’d suggest not. Do better kfc!
Atmosphere: 1
Food: 3
Service: 1
I have not been to KFC in nearly 20 years.
Food was cooked right and hot.
Staff was friendly, and fast.
Place was clean.
Price was fair.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
First time having KFC in about 12 years. I never trusted one after so much disappointing, soggy chicken. Tried this place today and I'm totally impressed. Chicken was nice and crispy, not remotely greasy. Biscuit was soft and flaky. All around great. Service was fast and polite too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Mashed Potatoes & Gravy, 3 PC Tenders Combo
They never have everything on the menu. You always have to wait at least 20 minutes for chicken to cook.
Atmosphere: 2
Food: 3
Service: 2
At the end of the day they gave us free KFC bless
Atmosphere: 5
Food: 5
Service: 5
Just a bunch of kids that have no respect, music was loud, service was horrible. As we were sitting down eating a customer walked in demanding to speak with a manager, manager was NOT helpful at all . She took her time, to the point where he had to yell for someone!!! As we were leaving some more customers walked in and again they had to yell for some one to help them. Upper management should really look into this!!!!
Atmosphere: 1
Food: 3
Service: 1
We had a good experience.
The food was hot and fresh.
The French Fries are so good,
and the spicy chicken sandwich is delicious.
The service and food were on top today.
Thank you to the hard workers who made it all happen.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Chicken Sandwich, Spicy Chicken Sandwich Combo
Loading...