Subway

645 S Pine St, Kountze
(409) 246-2049

Recent Reviews

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cicicure88

I dont understand WHY they have multiple workers and multiple customers waiting in line, WHY is ONE person making all the sandwiches? Used to, you had at least 2. But nah, they don't seem to care about customer service anymore. Oh and obviously they also can NOT do 2 things at once. Everytime i go in there, NO CHOCOLATE CHIP COOKIES. EVER!
I was there at noon today and the lady said, I'm fixing to make some! Then had the nerve to lie straight to my face and say "I made some this am, we sold them all"... oh really? So, since you opened 1.5 hrs ago, you're telling me in the last hour you baked multiple dozen chocolate chip cookies and then sold all of them in rural little kountze tx? I see. 🙄 (nice people, just either not trained correctly, lazy, or incompetent.)

Atmosphere: 1

Food: 2

Service: 1

Jim McGalin

Service has gone to pot for lunch!

Atmosphere: 3

Food: 3

Service: 1

Andrew Houston

Employee was very rude to my fiancĂ©. She asked my fiancĂ© what size cup she wanted, and when my fiancĂ© asked what size was smaller (medium or regular), she said “medium. Duh.”. My fiancĂ© wasn’t greeted at all, she waited a few minutes for her order to be taken, no other customers were present but a few employees were standing around. When my fiancĂ© asked for the receipt the employee who took her order said “but I was gonna throw it away. You need it?” Extremely rude service. I don’t have a name of the employee, but she was a white lady with white hair, her shirt size I’d assume is large.

Atmosphere: 1

Food: 1

Service: 1

Suzy Raya

Racist very mean like they are getting mad at me and my sister in law like no

Food: 5

Service: 1

Alexandria Henley

I’m only giving one star because I can’t give zero. The way me and my family were treated was unacceptable. We tried to put an online order in, was charged the money, and it was still rejected. We were told very rudely by the lady with white hair that there was nothing she could do and we’d have to call the office only for the office not to answer and the messages be full. I walked back in to ask her name and witnessed her cursing under her breath while making a customers order. If this is how customers are treated I will not hesitate to never eat at this location again. Do better.

Service: 1

Derik Johnson

I'd give a negative five if it was available. Ordered a sandwich with extra pickles and extra jalapenos and got no bacon at all on a great garlic. Five pickles and five jalapenos. Place is joke and so is the heifer named Becky who made my sandwich.

Atmosphere: 1

Food: 1

Service: 1

Pop Charlie

Cheapskate worthless subway.

I asked for onions and they put a tiny amount, I asked for more and they charged me extra. I still ended up with less onions then I get at most Subway locations. Won’t be coming back here.

Atmosphere: 1

Food: 1

Service: 1

Heather Jackson

I came here to get my daughter's lunch per her request. The lady working made her food how she had requested and my daughter said it tasted good so no complaints. Also we got her a side and drink from somewhere else..

Atmosphere: 5

Food: 5

Service: 5

Hayden Lindsay

The lady with the blue hair is extremely rude. I tried to ask her what all meat they had and she said I’m not naming all of them and they were out of two. I said can you just name a couple of them. And she said like I said I’m not naming them there all up there. This whole time I was being respectful and she was being all out rude. Wouldn’t recommend going when she’s there.

Atmosphere: 1

Food: 1

Service: 1

Michael Goodman

Typical subway. Nothing wrong with it, decent food. Smells like a subway in there, which for me is a unique smell.

Atmosphere: 5

Food: 5

Service: 5

Heather Lilly

My husband and I just left there. The two young ladies working were exceptionally nice. So friendly and had such nice conversations. I will go out of my way to go back there.

Atmosphere: 5

Food: 5

Service: 5

Gavin Tomlinson

We stop at this location to pick up to go orders on our way home... Always quick, courteous, and make good quality sandwiches rather than just throwing them together. Online orders are no exception.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Italian Sandwich

Shelley C

Go here for a lunch stop. I order online and pickup at drivethru. CHECK YOUR BAG before u leave. They often forget part of your order.

Atmosphere: 4

Food: 4

Service: 3

Mercedes Michaels

The new young boy that started working here is great he does such a great job with the sandwiches and truly goes above and beyond to provide customer satisfaction. Before he started working here I couldn’t say the same so the 5 stars is because of that employee.

Food: 5

Service: 5

Jadyn Sharp

The lady making my husbands sandwich started coughing over it, was really rude to other customers in line as well as us. -2/10We left without

Atmosphere: 1

Food: 1

Service: 1

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