Pizza Hut
$ • Pizza, Chicken Wings
Hours:
900 E McCart St Suite 700, Krum
(940) 482-1824
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Pizza Hut Reviews
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A horrible experience from beginning to end - called my local Pizza a Hut only to get a customer service agent in some foreign country. This person couldn’t understand me nor I him, so I called back and placed an order with a young lady who was a little easier to understand (still was a communication gap) - my order had the wrong name on it so more confusion when my wife picked up the order. When she showed me the receipt it showed $37.40 even though I had been quoted $24.70....read full review
Worst place ever last Friday I called to order a pizza no one picked up the phone I called four times so I was on hold for like 45 minutes. I got there and asked the guy why no one was picking up? He said oh I turned of the phone since I’m the only one left on the shift it was 11pm. Also today this morning I did an order online and whoever called me it was a guy again told me the driver didn’t show up that I either had to cancel my order or pick up I explained that my truck...read full review
The call center is very unhelpful and the actual store is terrible as well! They never answer the phone at the store and they’ll even tell you they don’t have enough people to offer delivery. I will never order from this location again.
Ratings
Hours
| Monday | 10:30AM - 11:30PM |
| Tuesday | 10:30AM - 11:30PM |
| Wednesday | 10:30AM - 11:30PM |
| Thursday | 10:30AM - 11:30PM |
| Friday | 10:30AM - 12:30AM |
| Saturday | 10:30AM - 12:30AM |
| Sunday | 10:30AM - 11:30PM |
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Pizza Hut, located near Ponder, offers tasty pizza and good service. The restaurant has been noted for its polite staff and great attitude, even during busy times. While delivery through DoorDash may result in damaged food, the physical store strives to provide a positive experience. On Fridays, there is typically a single employee managing the store, who handles situations professionally, such as resolving app ordering issues quickly. Customers have appreciated the hard work and dedication shown by the staff, especially during busy nights. Although they do not deliver to nearby customers, the manager is apologetic and resolves any problems promptly, often offering credits for inconveniences. Overall, Pizza Hut maintains a commitment to good service, marked by the professionalism of employees like Jeff and Landon.