Dunkin'
20371 I-35, Kyle
(512) 268-1200
Recent Reviews
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Out of eggs? Cashier was rude.
I used to work at a dunkin so when I go I can tell when it’s a hit or miss. This dunkin NEVER misses. They make their coffees perfect everytime and stir them correctly and can tell they are brewing their coffee correctly. Love this location!! Know my coffee will be great everytime.
Atmosphere: 5
Food: 5
Service: 5
Not many flavors but kids still love it.
Atmosphere: 3
Food: 4
Service: 4
The crossant sandwich and the bagel sandwich were so terrible! $20 down the drain. The eggs in the sandwich were so Chalky and gross and the food was handed to us Luke warm. This location needs some help.
Atmosphere: 3
Food: 1
Service: 3
Wanted a quick sandwich. The people were very quick and the breakfast sandwich was good. Really can’t ask for much more.
Atmosphere: 5
Food: 5
Service: 5
On this lovely Saturday morning I woke up feeling horrible and wanted to order my family a good breakfast unfortunately I chose to order from here.
I ordered a dozen doughnuts (6 glazed, 2 strawberry sprinkled, 2 Boston cream, 2 blueberry glazed) and 3 breakfast wraps through DoorDash when I get my food the wraps have so much hard cheese on them I can’t even see the egg and the bacon was so fatty it tasted like rubber. There’s supposed to be egg, bacon, cheese hashbrowns and chipotle sauce on it as you can see there’s no hashbrowns or chipotle sauce. The cheese was so hard it stuck to my teeth and was like a thick gum texture HORRIBLE as you can see there’s burnt spots in the cheese. I call the manager and asked if I could bring the wraps back in if she could re make them and she just wanted to argue that she made my order and it only had half a slice of cheese which just isn’t true, IF THIS IS HOW A MANAGER MAKES THE FOOD IMAGINE HOW AN EMPLOYEE DOES? I order these a few times a week and I’ve never had this much cheese on a wrap and as a cheese lover I wouldn’t have minded the extra cheese if it wasn’t so burnt and hard or whatever it was. She finally says if I wanna bring the food back in she’ll remake them so My Husband goes to return them and I end up opening the donut box and I see that I got two sprinkled one blueberry and the rest all glazed. The glazed donuts are old as hell I’m assuming because I put in the order through DoorDash, they decide to just give me All of their old donuts so they weren’t liable and it would be a DoorDash issue. I wouldn’t have even left a bad review had the manager not have been so rude arguing with me and they didn’t try to give me all their old doughnuts. I spent $50 on a TRASH Saturday breakfast.
Atmosphere: 1
Food: 1
Service: 1
Employee called me good boy with a smirk of sin, Stirred my drink with spite and a twist of grin.Led me through the swinging door, no words, just fate and blessed my spine with rhythm the heavens couldn’t replicate.
I left reborn, broken and divine.
Five stars. Would suffer again in a heartbeat’s time.
Atmosphere: 5
Food: 5
Service: 5
Love the atmosphere. Great staff.
This place never answers their phones and they don't call you back either I do not recommend them for anything
Service: 1
Apologies to staff, I had an insane craving for donuts and showed up 15 minutes to close. They were so nice and helpful with my donut selection 10/10 experience 🙏🏻 thank you for humoring me about the specialty donuts too! <3
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I did not have a positive experience here, so I recommend looking elsewhere for your ice cream cravings. I came in the evening, and the staff refused to make any waffle cones or waffle bowls, leaving my only option to be a cup. Next, the staff was very unprofessional in their attire and language towards each other as well. I do not plan to return for either coffee, donuts, or ice cream.
Atmosphere: 1
Food: 1
Service: 1
I ordered on the mobile app six donuts for my coworkers and they got a free donut with my coffee drink. It was ready when I got there. Nobody said a word they said thank you I got my stuff and left and I didn’t notice till I got to work that only two of the seven donuts I ordered were in there. Nobody’s answering the phone or anything. Nobody told me we’re out out of this. Nobody gave me the option of getting something else and now the people I got them for mad because they paid for them.
Atmosphere: 2
Food: 2
Service: 2
Ordered two drinks thru app. One of the drinks they handed us was for another customer. Things happen. He was apologetic and corrected it. Took awhile to be remade,but must’ve been one of those days for the store.
Service: 4
I love how they know how to help you decide they are so good at what they do. Thank you
Atmosphere: 5
Food: 5
Service: 5
My wife is an ER nurse and went to Dunkin this morning and didn’t get her free coffee for nurses week, pretty disappointing. She showed up for a 12 hour shift at 6:30AM, but made time for a small gift of a free coffee. She was told they weren’t doing any nursing week promotions at this location, and was told no, but another nurse walked in with a free coffee from the same location an hour later. I appreciate the sentiment, but you missed my nurse.
Atmosphere: 1
Food: 1
Service: 1
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