Panda Express

5261 Kyle Centre Dr, Kyle
(512) 268-6292

Recent Reviews

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Salma Lopez

This panda has to be the worst panda! Waited 10 minutes on the drive thru pulled up to the window and nothing, had to get off and asked what time they opened the drive thru said 10am and I said no because I was waiting, it’s 10:12 and only like 3 food items are ready and you have 3 employees sitting down drinking

Atmosphere: 1

Food: 1

Service: 1

Valerie Rodriguez

I had ordered from them twice spent 100 bucks both times! My orders didn’t come n they won’t answer any calls! I wouldn’t ordered from this Panda Express

jason harper

I ordered a plate with string bean chicken X2.
Four bites of chicken and two large mounds of green beans.
I won't be back. This is a ripoff.

Atmosphere: 1

Food: 1

Service: 1

Barbara Cude

I went through the drive through and there were only 3 cars in front of me. It took forever to get to the speaker. I figured out why, they are using AI to take your order. Do you know how much trouble I had placing a simple meal? The AI was so dumb, and couldn't get my orange chicken correctly. I won't go to this location ever again just for that experience!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Bowl

Hannah Tucker

Not ordering from a robot in the drive through, sorry

Louis Craig

I’m sitting here eating in my car (don’t ask why) watching them clean up.

I went into the bathroom when an employee was either in there cleaning or taking a dump. He came out and didn’t wash. He then went to throw out trash, probably from the bathrooms.

Since sitting in my car I saw him come in from the dumpster, and start moving boxes around behind the counter. Ok I say, kinda gross but just boxes right?

Well I felt compelled to actually write this now because I’m watching him empty the juices behind the counter into a bin he got himself from the back. Carried it by the rim too…

All while the manager sat by the door.
Manager said something to him when he came in. It obviously wasn’t “hey dude make sure you wash your hands.”

I’m compelled to sit here and see what else this guy is going to touch 🫣

EDIT: ok he’s actually handling food now. Chopping and picking up meat with utensils

TLDR: employee cleaned bathroom, didn’t wash hands and is now handling food/drinks/open containers

Atmosphere: 1

Food: 4

Service: 1

Thao Ho

They skim on the portions so much for the bigger plate, I can't believe they gave out so little food for the upgraded entrees - I ordered honey walnut shrimps and steak. It is simply not worth it.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Bigger Plate

Tamara Heiskill

This was by far the worst experience I have ever had. I ordered twice and the first time chalked it up for a bad night. I ordered last night and my order was incorrect, and cold. When I tried to call the store the first number on the receipt just gives you a message to wait for someone but then they hang up on you. I tried to call the store directly and it just rings and rings. I called again today and some young person picked up the phone and was talking and then hung up. They were weren’t Talking to me but some other employee. I called right back and asked to speak to the manager who was not helpful and when asking him how to look up my order on the app he just hangs up. I called back and the phone rang and rang and rang.. I had to call corporate to file a complaint because I was so angry. I would not waste my time going to this location because the food quality is subpar and the customer service is even worse. The drive-through people were really nice The manager is horrible. So any place with this location.

Atmosphere: 1

Food: 1

Service: 1

Zack Cotie

The AI drive through is absolutely terrible, I will not be returning until humans can take my order.

Atmosphere: 1

Food: 5

Service: 1

Jenny

Be aware of this location. Check your order. I tried to contact the restaurant directly and they hung up the phone and I tried call back but the phone was never answered

Atmosphere: 3

Food: 2

Service: 1

Matthew Donnally

Be careful when you get your order. I had a huge item missing from my order and tried to contact the store. They pretended not to hear me and hung up. I contacted Corporate because that is the only way your issue will get resolved

Atmosphere: 3

Food: 3

Service: 1

Valentin Guerrero

can yall stop skimping out on portions like your paycheck depends on it? if you could see the way these guys scoop chow mein jesus, this place has definitely gone down hill for the past few years

Transparent

Store closed, on google maps opened…

Service: 1

Connor Klep

2 1/2 pieces of beef, 7 heads of broccoli. I wish I didn’t count but I’ve never been to a panda this bad before

Atmosphere: 1

Food: 1

Service: 1

Mayency A

went today to pick up food in the drive thru and paid for 4 meals and only received 3 I called about 21 times to the restaurant and no answer. my server was Nataly her shift was on 12/20 @6:55pm she failed to give me my panda bowl. it is a shame that employees do not know what the heck they are doing , I think that the manager should take measures in this issue because it’s not like I am going to get a refund I live 20 minutes away from that panda to be driving back for such an inconvenience. it not like that panda was full in the drive thru at that time that I went.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Chicken String Beans, Bowl

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