I prefer not to go here, me and my siblings along with my mom had to wait 35 minutes just to get 2 plates, but not just that, our food WAS IN THE COUNTER, and we asked them is that our food and they said no, but that’s when a lady grabbed the bag and gave it to us, so yeah, PLEASE DONT GO HERE, they were also disrespectful
Atmosphere: 2
Food: 3
Service: 1
Lailah
horrible experience, one it’s my birthday, and it was terrible the app gave me a reward for a free la carte. I was waiting to pay and Monica was speaking Spanish to me, i don’t speak Spanish for one and i looked at my mom then Monica stated being rude like i couldn’t understand her i don’t speak Spanish, then the manger on shift marisol was being rude as well because the reward wasn’t working she said we had to purchase something else to get my birthday reward, when the reward said nothing like that. Horrible birthday experience.
iBraytard
Stupid AI drive thru gets your order wrong every try time. No one likes it. Why keep using it?
Martin guzman
This location It’s using ai was confused and dumbfounded when it happened as I was ordering and I’m a 25 year old
Misty Anderson
My fried rice was blan, sweet fire chicken was greasy and mushy and the string bean chicken tasted like it had brown gravy.
Atmosphere: 4
Food: 1
Service: 5
Desy
AI drive thru 👎👎👎 and flat watered down Dr Pepper and food was jus plain bad ☹️
Food: 1
Service: 1
S H
They use Automated system to take your order at the drive thru now.
Atmosphere: 3
Food: 3
Service: 4
Jason Edward Rodriguez
Panda Express hits the spot when other things don't. We like to order the Bigger Plates and split them. When you do that the price gets cut dramatically. So share as much as you can! I also love their soda because it's always sweet and fresh. Ask for hot sauce for some kick and get extra plates to make sharing easier.
Atmosphere: 5
Food: 5
Service: 5
Landyn Rosemond
Food is good but I keep finding hair in my food!!!
Atmosphere: 3
Food: 4
Service: 1
B Uzer-Dima
This is for the Kyle TX location. So I came here plenty of times and while food is good, the service is horrible and questionable.
The AI automated guess service they use never gets our order correct, and it can barely understand you. Then, when you get to the window to finally speak to a human to correct your order, they are confused and not well trained similarly to the AI.
But I can't deny the food always tastes pretty amazing.
They've got an AI on the drive through now. TOTALLY DISGUSTING! Not only is the AI too stupid to get orders right, every prompt it runs burns water that a living human could use, not like we don't have enough drought issues in Texas! I told my disapproval to the window attendant, and she CLEARLY wasn't going to pass on my comment and had terrible customer service. Won't be returning here even under threat of starvation. The food is mid anyways.
Atmosphere: 1
Food: 1
Service: 1
Estefanee Serpas
They almost always forgot something on my order and when I ask for noodles is just cabbage barely noodles.... And if I called they never answer or don't believe if I called them asking for my recipe which lost it for a minute then found it... Make me go to the store for a refund or o pick up what they forgot...making me drive all the way being their fault... Which first time that I called after tons of times after something like that happened...
Black Skull
The manager always put a little bit food
F R
They use AI to take your order! Don’t support this!
I prefer not to go here, me and my siblings along with my mom had to wait 35 minutes just to get 2 plates, but not just that, our food WAS IN THE COUNTER, and we asked them is that our food and they said no, but that’s when a lady grabbed the bag and gave it to us, so yeah, PLEASE DONT GO HERE, they were also disrespectful
Atmosphere: 2
Food: 3
Service: 1
horrible experience, one it’s my birthday, and it was terrible the app gave me a reward for a free la carte. I was waiting to pay and Monica was speaking Spanish to me, i don’t speak Spanish for one and i looked at my mom then Monica stated being rude like i couldn’t understand her i don’t speak Spanish, then the manger on shift marisol was being rude as well because the reward wasn’t working she said we had to purchase something else to get my birthday reward, when the reward said nothing like that. Horrible birthday experience.
Stupid AI drive thru gets your order wrong every try time. No one likes it. Why keep using it?
This location It’s using ai was confused and dumbfounded when it happened as I was ordering and I’m a 25 year old
My fried rice was blan, sweet fire chicken was greasy and mushy and the string bean chicken tasted like it had brown gravy.
Atmosphere: 4
Food: 1
Service: 5
AI drive thru 👎👎👎 and flat watered down Dr Pepper and food was jus plain bad
☹️
Food: 1
Service: 1
They use Automated system to take your order at the drive thru now.
Atmosphere: 3
Food: 3
Service: 4
Panda Express hits the spot when other things don't. We like to order the Bigger Plates and split them. When you do that the price gets cut dramatically. So share as much as you can! I also love their soda because it's always sweet and fresh. Ask for hot sauce for some kick and get extra plates to make sharing easier.
Atmosphere: 5
Food: 5
Service: 5
Food is good but I keep finding hair in my food!!!
Atmosphere: 3
Food: 4
Service: 1
This is for the Kyle TX location. So I came here plenty of times and while food is good, the service is horrible and questionable.
The AI automated guess service they use never gets our order correct, and it can barely understand you. Then, when you get to the window to finally speak to a human to correct your order, they are confused and not well trained similarly to the AI.
But I can't deny the food always tastes pretty amazing.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Very clean and delicious 😋
Atmosphere: 5
Food: 5
Service: 5
They've got an AI on the drive through now. TOTALLY DISGUSTING! Not only is the AI too stupid to get orders right, every prompt it runs burns water that a living human could use, not like we don't have enough drought issues in Texas! I told my disapproval to the window attendant, and she CLEARLY wasn't going to pass on my comment and had terrible customer service. Won't be returning here even under threat of starvation. The food is mid anyways.
Atmosphere: 1
Food: 1
Service: 1
They almost always forgot something on my order and when I ask for noodles is just cabbage barely noodles.... And if I called they never answer or don't believe if I called them asking for my recipe which lost it for a minute then found it... Make me go to the store for a refund or
o pick up what they forgot...making me drive all the way being their fault... Which first time that I called after tons of times after something like that happened...
The manager always put a little bit food
They use AI to take your order! Don’t support this!
Atmosphere: 1
Food: 4
Service: 1
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