Manager (caesar) Is always trying to start a fight, told me to pull over to the parking lot to fight over my other not being ready. staff is always on their phone. worse customer service i’ve ever experienced.
Atmosphere: 1
Food: 2
Service: 1
Rod Walls
Spicy Chicken Tenders, Red Beans & Rice, fast friendly service at the drive thru are always The BEST here.
Food: 5
Service: 5
Recommended dishes: Red Beans & Rice
1Thes511
Gross! Dirty, no pop, no condiments, no change. Yuck!!!!
Atmosphere: 1
Food: 2
Service: 1
Tommie Martinez
My order was wrong,I kept calling and calling and still they have not answered. Here it is 1 hour and still they don't answer
Atmosphere: 1
Food: 1
Service: 1
Tammie Bowser
Clean, wonderful customer service, my food was hot and fresh
My husband ordered a 16 piece TENDER meal, the kid working the drive thru misheard him and gave us on the bone. My husband drove from Kyle to Wimberley without checking the bag (something we will be making sure to do from now on) he drove ALL the way back to the store to get what we ordered and they denied him the exchange for the correct order. None of the chicken he was given was missing or eaten, we have 3 small children who are particular about tenders or it wouldn’t be a big deal if it was just for adults. He called the district manager who said to hold on one second and hung up on him. Will never be returning to that location. It shouldn’t be a big deal to replace the order with the correct food, especially untouched and with the receipt - after driving 30 minutes back. Never had a fast food place make such a big deal about correcting their mistake.
Atmosphere: 1
Food: 1
Service: 1
Tiffany C
The ice and drink dispensers were absolutely filthy... like hadn't been cleaned in weeks filthy. I informed a manager, and he said he'd have someone clean it... didn't happen while I was there. If they leave filth like that, where customers can visibly see, imaging what you'd find in their food prep/kitchen area. Do better Popeyes!
Atmosphere: 1
Food: 3
Service: 1
Mr. Greg
To the crew: Eviee, John and manager Cesar - best service, professionalism, and character. Very polite, efficient service. Food freshly made , hot and delicious. All 5 stars . Sorry I ate most of the fries before snapping a pic 😁
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Joe Lopez
What can I say that I haven't already said, "Love That Chicken"!
Food: 5
Recommended dishes: Fried Chicken
Angelica
Kyle location,Horrible experience, staff is rude and will not answer any questions about the menu they state it’s all on the menu look at it were to busy. I was told I would be refused service for asking questions about what their specials were and how many tenders came in the combo. I asked for a manager and was told they have no manager and no supervisors. My food was cold and sloppy they just threw it all together in a bag my potatoes container was open and spilled all over.
Sandwich came out bad most the times I've been here. Store has a lot of potential for a good meal but usually falls short
Atmosphere: 1
Food: 1
Service: 1
Zai R
3 of 5 times I been here the chicken sandwich has had a crazy amount of bread on it or been a shape that makes it hard to call it a sandwich
Atmosphere: 2
Food: 1
Service: 2
Love Beaches
Went to the drive thru today. The boy taking my order yelled at me, since I was not ordering fast enough. Full on raised voice yelling. I have never experienced anything like it before. I left with no food. Before I could exit the drive thru, the car in front of me stopped. The passenger got out and went to the side door with her meal. She told the employee the chicken was old and asked for some fresh chicken. No wonder the drive thru and parking lot were empty. Look at their reviews, mostly one star. They have earned that. Don't eat here!!!!! Too many other choices nearby. Never again. I look forward to an Owner reply.
Atmosphere: 1
Food: 1
Service: 1
Benny Chan
Got my order incorrect and the staff didn’t seem they knew what they were doing.
Atmosphere: 2
Food: 3
Service: 1
Christopher Baker
The manager is super rude and disrespectful. I was trying to be nice.
Manager (caesar) Is always trying to start a fight, told me to pull over to the parking lot to fight over my other not being ready. staff is always on their phone. worse customer service i’ve ever experienced.
Atmosphere: 1
Food: 2
Service: 1
Spicy Chicken Tenders, Red Beans & Rice, fast friendly service at the drive thru are always The BEST here.
Food: 5
Service: 5
Recommended dishes: Red Beans & Rice
Gross! Dirty, no pop, no condiments, no change. Yuck!!!!
Atmosphere: 1
Food: 2
Service: 1
My order was wrong,I kept calling and calling and still they have not answered. Here it is 1 hour and still they don't answer
Atmosphere: 1
Food: 1
Service: 1
Clean, wonderful customer service, my food was hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Chicken Wings, 2 Piece White, Popeyes Bone-In Wings
My husband ordered a 16 piece TENDER meal, the kid working the drive thru misheard him and gave us on the bone. My husband drove from Kyle to Wimberley without checking the bag (something we will be making sure to do from now on) he drove ALL the way back to the store to get what we ordered and they denied him the exchange for the correct order. None of the chicken he was given was missing or eaten, we have 3 small children who are particular about tenders or it wouldn’t be a big deal if it was just for adults. He called the district manager who said to hold on one second and hung up on him. Will never be returning to that location. It shouldn’t be a big deal to replace the order with the correct food, especially untouched and with the receipt - after driving 30 minutes back. Never had a fast food place make such a big deal about correcting their mistake.
Atmosphere: 1
Food: 1
Service: 1
The ice and drink dispensers were absolutely filthy... like hadn't been cleaned in weeks filthy. I informed a manager, and he said he'd have someone clean it... didn't happen while I was there. If they leave filth like that, where customers can visibly see, imaging what you'd find in their food prep/kitchen area. Do better Popeyes!
Atmosphere: 1
Food: 3
Service: 1
To the crew: Eviee, John and manager Cesar - best service, professionalism, and character. Very polite, efficient service. Food freshly made , hot and delicious. All 5 stars . Sorry I ate most of the fries before snapping a pic 😁
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
What can I say that I haven't already said, "Love That Chicken"!
Food: 5
Recommended dishes: Fried Chicken
Kyle location,Horrible experience, staff is rude and will not answer any questions about the menu they state it’s all on the menu look at it were to busy. I was told I would be refused service for asking questions about what their specials were and how many tenders came in the combo. I asked for a manager and was told they have no manager and no supervisors. My food was cold and sloppy they just threw it all together in a bag my potatoes container was open and spilled all over.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Sandwich came out bad most the times I've been here. Store has a lot of potential for a good meal but usually falls short
Atmosphere: 1
Food: 1
Service: 1
3 of 5 times I been here the chicken sandwich has had a crazy amount of bread on it or been a shape that makes it hard to call it a sandwich
Atmosphere: 2
Food: 1
Service: 2
Went to the drive thru today. The boy taking my order yelled at me, since I was not ordering fast enough. Full on raised voice yelling. I have never experienced anything like it before. I left with no food. Before I could exit the drive thru, the car in front of me stopped. The passenger got out and went to the side door with her meal. She told the employee the chicken was old and asked for some fresh chicken. No wonder the drive thru and parking lot were empty. Look at their reviews, mostly one star. They have earned that. Don't eat here!!!!! Too many other choices nearby. Never again. I look forward to an Owner reply.
Atmosphere: 1
Food: 1
Service: 1
Got my order incorrect and the staff didn’t seem they knew what they were doing.
Atmosphere: 2
Food: 3
Service: 1
The manager is super rude and disrespectful. I was trying to be nice.
Edit. The employees Luis is a rude little guy
Loading...