Shipley Do-Nuts

Bad service.

My experience: Order a half dozen. Order donut holes. Order kolaches. Get suspiciously light bag. Ask the girl at the window if this was it. Have her close the window in my face.

Atmosphere: 1

Food: 1

Service: 1

Grateful to have a store so close to my house
Always with a smile and so far delicious donuts every time

Atmosphere: 5

Food: 5

Service: 5

Lady was rude to my wife and prices to high

Atmosphere: 1

Food: 1

Service: 1

A great selection

Atmosphere: 5

Food: 5

Service: 5

Asked for a few minutes to read the menu and felt rushed to make an order. Ordered an assorted half dozen, which is not a unique order for a donut shop, and got a 6 glazed donuts in different colors... Would not recommend. Go a few doors down to Kyle Donut instead.

Service: 1

I wouldn't typically ever give a 1 rating. And prior to this experience I would have given at least the three if not four star for this location. Unfortunately when we bought a dozen donuts today they all ended up having a chemical taste to them. When we were in the store I had noticed there was a very strong chemical cleaning smell, that was very overpowering that we could smell it in the car before we even got out. Initially that was no big deal, just get in get the donuts and go. When the kids were eating their first donut they mentioned it tasted funny. I didn't give it much thought and told them to eat it anyway that's all they're getting as far as a donut. When we got home I started to eat mine when I realized it did taste disgusting. It tasted literally like the chemicals we were smelling inside and outside the store. I feel horrible and I dismissed their concerns, but how much cleaner do you have to be using for you to taste it in their donuts? We're already making a conscious decision to eat something that's not great for our bodies, but treating ourselves nonetheless. But to then taste cleaning chemicals in the food, absolutely not. There are other donut places in Kyle that have good donuts without that. I tried to call them but the managers leave before 11:00, so I sent an email through their website.

Three times in two months, they’ve run out of glazed doughnuts after 3 PM, even though they don’t close until 5 PM. How does a doughnut shop not plan properly for their most basic, staple product? It’s beyond frustrating and deeply disappointing.
Most recently this happened on 12/18/2024 at 3:20pm.

Atmosphere: 1

Food: 1

Service: 1

Person who helped us was very nice and helpful. And patient with my son . Donuts were fresh as always!

Atmosphere: 5

Food: 5

Service: 5

They don’t know how to answer the phone and service is horrible

Service: 1

Truly the best. I love the atmosphere .😍 The way my kids enjoy coming every chance we get. From Donut holes to kolaches. They never disappoint. My girls love the Strawberry bannana Smoothie. They have the cutest halloween decorated donuts. Kyle Shipleys is amazing and have a fast drive thru

Kid-friendliness: My kids, they love it. They get to be kids here. My kids also love sitting outside, they call it picnic time. And they go back inside when they need to use the bathroom.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Iced Twist, Mixed Half Dozen Donuts

Good food. But the bold and the normal are not worth the cost difference. It’s a scam and don’t buy

Fresh new store, very clean. Fast service and large selection. Prices are little spendy for donuts but what they are good. What isn't expensive these days.

Atmosphere: 5

Food: 5

Service: 5

Good Donuts but their “dining room” is always closed due to “cleaning” at peak hours too. Such an inconvenience, why not clean before the store opens, early in the morning or at closing???

Atmosphere: 3

Food: 5

Service: 2

Hit or miss with this location, overall is okay. Got a filled bar today that had the chocolate on the bottom instead of the top and wasn’t filled with anything ?

Atmosphere: 1

Food: 3

Service: 1