We took our order to go... Kyle, TX location has it going on as Austin's South has dropped in quality. But The Margaritas were great and our food yummy and hot.
Food: 5
Service: 5
Robert S
Not great
Atmosphere: 2
Food: 2
Service: 2
Debora
Today was not the first time they got my order wrong. But today I finally called them out on it and not only did the first person who answered hang up on me, the supposed General Manager Beatrice said she was about to leave and I would have to wait for the next day for anything to be done about it and hung up on me. Horrible service. Too expensive for getting these ordered wrong so often.
Atmosphere: 1
Food: 1
Service: 1
Carlos
This place has had it's ups and downs over the past 10+ years. Whenever I think they got it back on track it just falls off the rails again. Three weeks ago I had the best steak cabana bowl I have ever had at a TC, the meat tasted like it was freshly cut steak fajita and it was great. The rest of our meals were ok, just never really expect much from this place as we go there maybe once a month at most. Fast forward to tonight, I'm thinking oh man I hope the bowl is just as good as it was last time. Nope, the meat is hard, almost beef jerky like and cold. Rather than deal with someone that doesn't really care about the quality, they just ask if I would like another one, I say nah not worth my time. I'll just pull out all the beef jerky bits and eat the rest and maybe come back with my family in a few months hoping someone gets it right again. I've spoken with a few managers over the years from this place, never a GM, but the actual manager that works there and they say that this location is just hard to staff. Such a shame, this could be a very successful location considering how terrible most of the fast food places are around here.
Atmosphere: 2
Food: 2
Service: 2
Bradley Tiley
Yesterday was my birthday so I decided to treat myself to taco cabana and panda. I picked up both at about 12pm thinking I'd eat the taco cabana later. well around 6pm I decided eat a taco and found that they didn't give me one of my $4 tacos. I immediately called the store and asked to speak to the manager. the solutions they offered was do you want to come back for it (mind you it costs about $0.72 to drive most vehicles a mile) or we can do a IOU and you can get it next time. when I asked for a refund the said let me call my manager I'll call you back. They never called me back.
Food: 5
Service: 1
Jeanette Aviles
I stopped by this location for some delicious Tex Mex food and the staff member Yoli was super friendly and did just an amazing job helping us with our order she offered us extra sauces with our food and she honestly was amazing you should have more people like her at this location and all your locations
Atmosphere: 5
Food: 5
Service: 5
Lance Duran
Customer service is slow and rude. Avoid this place unless you’re starving and haven’t eaten for days
Atmosphere: 1
Food: 1
Service: 1
Kay E. Garza
I have tried this location multiple times in Kyle and the food quality is inconsistent. I ordered chorizo and potato tacos and the tortilla was good but one chorizo taco was dry and the other was not and had an aftertaste.
Atmosphere: 3
Food: 2
Service: 3
Robert Stinson
I am a regular customer and the manager Bernice is awesome and finds ways to take care of all her customers.
Sometimes it gets tight on a fixed income. Bernice always manages to help me out when I need it
Thank you from a vet and seeing me as a human. You are awesome 💯😎 and know how to care for people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Tacos, Chips
Bo Lawrence
It seems like after Covid-19 they not only increased the price of food considerably but the portions are reduced. The salsa bar is limited. I've noticed they don't keep the tables clean, or the floor. Service at this location isn't very pleasant. I always feel like they are there to just collect a check. It appears that Taco Cabana is spiraling down in all areas. It's too bad they have these issues. If they keep this trend going they will have a hard time staying in business.
Terrible service. Had to wait over 15 minutes on a mobile on Sunday at 2:30pm plus the order was super cold and limes were old as the pyramids, all brown looking and dried. This TC is definitely the worst I have even been to. Go to a Taco Bell or something but not here.
Atmosphere: 1
Food: 1
Service: 1
Kelly Lewis
They took lemons and cilantro off the salsa bar. Lots of tables were dirty.
Atmosphere: 3
Food: 5
Service: 3
Wiggles Fizzles
These workers can't follow the simple request of NO ICE, Everytime I go they always mess it up,
Atmosphere: 2
Food: 4
Service: 1
DON FOLYTVS
We just moved here and we were excited to know we have a Taco Cabana at our new home. We’ve been here little over a year and everytime we’ve come to taco cabana here in Kyle the service seems to get worse and worse. Drive thru always seems to take forever just to take your order (and I mean sitting waiting for more than 20 minutes just for them to tell you “I’ll be right with you). They always seem to be mouth of things and have attitude whenever you do place your order like there such in a rush for you to hurry up. The management always seems to be these two ladies one young and one a little older and they always have bad attitude for some reason. We’ve tried going back many times with hopes of it getting better but just seems to me they can’t get their stuff together. It really sucks because I’ve always been a big fan of their food, but with the constant horrible customer service we constantly get, I don’t think I’ll ever be back to this location. And by the way, their margaritas have always been a favorite of mine, seems to me they can’t even make a margarita either. Me and my wife just left and got 4 mangonadas and 2 strawberry/mango and they all look the same color. A bright yellow and clear color with no indication of strawberry or chamoy. Such a disappointment! Hope this location gets better soon!
Atmosphere: 1
Food: 1
Service: 1
_.NATALIE._
Every time I go here the service is questionable. I don’t know who is managing this place but it seems like no one is. First, If you go inside no one even acknowledges you, workers will look at you then walk off into the back and pretend you aren’t there. Second, if you try ordering through the drive thru (the only place they seem to actually serve people) then they will forget half your order and you have to go back around again to get what you paid for. As someone who grew up eating tacos from here and am so happy my city got one locally, this location is very disappointing. Drive the extra 10-15 mins and go to the san marcos location by Ihop.
We took our order to go... Kyle, TX location has it going on as Austin's South has dropped in quality. But The Margaritas were great and our food yummy and hot.
Food: 5
Service: 5
Not great
Atmosphere: 2
Food: 2
Service: 2
Today was not the first time they got my order wrong. But today I finally called them out on it and not only did the first person who answered hang up on me, the supposed General Manager Beatrice said she was about to leave and I would have to wait for the next day for anything to be done about it and hung up on me. Horrible service. Too expensive for getting these ordered wrong so often.
Atmosphere: 1
Food: 1
Service: 1
This place has had it's ups and downs over the past 10+ years. Whenever I think they got it back on track it just falls off the rails again. Three weeks ago I had the best steak cabana bowl I have ever had at a TC, the meat tasted like it was freshly cut steak fajita and it was great. The rest of our meals were ok, just never really expect much from this place as we go there maybe once a month at most. Fast forward to tonight, I'm thinking oh man I hope the bowl is just as good as it was last time. Nope, the meat is hard, almost beef jerky like and cold. Rather than deal with someone that doesn't really care about the quality, they just ask if I would like another one, I say nah not worth my time. I'll just pull out all the beef jerky bits and eat the rest and maybe come back with my family in a few months hoping someone gets it right again. I've spoken with a few managers over the years from this place, never a GM, but the actual manager that works there and they say that this location is just hard to staff. Such a shame, this could be a very successful location considering how terrible most of the fast food places are around here.
Atmosphere: 2
Food: 2
Service: 2
Yesterday was my birthday so I decided to treat myself to taco cabana and panda. I picked up both at about 12pm thinking I'd eat the taco cabana later. well around 6pm I decided eat a taco and found that they didn't give me one of my $4 tacos. I immediately called the store and asked to speak to the manager. the solutions they offered was do you want to come back for it (mind you it costs about $0.72 to drive most vehicles a mile) or we can do a IOU and you can get it next time. when I asked for a refund the said let me call my manager I'll call you back. They never called me back.
Food: 5
Service: 1
I stopped by this location for some delicious Tex Mex food and the staff member Yoli was super friendly and did just an amazing job helping us with our order she offered us extra sauces with our food and she honestly was amazing you should have more people like her at this location and all your locations
Atmosphere: 5
Food: 5
Service: 5
Customer service is slow and rude. Avoid this place unless you’re starving and haven’t eaten for days
Atmosphere: 1
Food: 1
Service: 1
I have tried this location multiple times in Kyle and the food quality is inconsistent. I ordered chorizo and potato tacos and the tortilla was good but one chorizo taco was dry and the other was not and had an aftertaste.
Atmosphere: 3
Food: 2
Service: 3
I am a regular customer and the manager Bernice is awesome and finds ways to take care of all her customers.
Sometimes it gets tight on a fixed income. Bernice always manages to help me out when I need it
Thank you from a vet and seeing me as a human. You are awesome 💯😎 and know how to care for people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Tacos, Chips
It seems like after Covid-19 they not only increased the price of food considerably but the portions are reduced. The salsa bar is limited.
I've noticed they don't keep the tables clean, or the floor. Service at this location isn't very pleasant. I always feel like they are there to just collect a check.
It appears that Taco Cabana is spiraling down in all areas.
It's too bad they have these issues. If they keep this trend going they will have a hard time staying in business.
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
Terrible service. Had to wait over 15 minutes on a mobile on Sunday at 2:30pm plus the order was super cold and limes were old as the pyramids, all brown looking and dried. This TC is definitely the worst I have even been to. Go to a Taco Bell or something but not here.
Atmosphere: 1
Food: 1
Service: 1
They took lemons and cilantro off the salsa bar. Lots of tables were dirty.
Atmosphere: 3
Food: 5
Service: 3
These workers can't follow the simple request of NO ICE, Everytime I go they always mess it up,
Atmosphere: 2
Food: 4
Service: 1
We just moved here and we were excited to know we have a Taco Cabana at our new home. We’ve been here little over a year and everytime we’ve come to taco cabana here in Kyle the service seems to get worse and worse. Drive thru always seems to take forever just to take your order (and I mean sitting waiting for more than 20 minutes just for them to tell you “I’ll be right with you). They always seem to be mouth of things and have attitude whenever you do place your order like there such in a rush for you to hurry up. The management always seems to be these two ladies one young and one a little older and they always have bad attitude for some reason. We’ve tried going back many times with hopes of it getting better but just seems to me they can’t get their stuff together. It really sucks because I’ve always been a big fan of their food, but with the constant horrible customer service we constantly get, I don’t think I’ll ever be back to this location. And by the way, their margaritas have always been a favorite of mine, seems to me they can’t even make a margarita either. Me and my wife just left and got 4 mangonadas and 2 strawberry/mango and they all look the same color. A bright yellow and clear color with no indication of strawberry or chamoy. Such a disappointment! Hope this location gets better soon!
Atmosphere: 1
Food: 1
Service: 1
Every time I go here the service is questionable. I don’t know who is managing this place but it seems like no one is. First, If you go inside no one even acknowledges you, workers will look at you then walk off into the back and pretend you aren’t there. Second, if you try ordering through the drive thru (the only place they seem to actually serve people) then they will forget half your order and you have to go back around again to get what you paid for. As someone who grew up eating tacos from here and am so happy my city got one locally, this location is very disappointing. Drive the extra 10-15 mins and go to the san marcos location by Ihop.
Atmosphere: 1
Food: 4
Service: 1
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