twice now i order breakfast around 8am… nothing is delivered and they charge me 25$ cancel… my meal was 21$ now ive wasted time, money , and no food. i switch to lunch items and wait time triples.. unacceptable.
Ryan Brown
Bad experience. Ordered a baconator. 14 dollars for a medium meal. Received the burger rather fast. Took one bite and didn't taste any bacon. Opened up the burger and it technically had 4 pieces of bacon but really seemed to be 3 normal slices. Asked for a manager to receive a refund due to it not having 6 pieces of bacon and being smothered in ketchup and mayonnaise and room temp fries. Manager said nothing and walked off. I waited for about 5 minutes at the counter and she finally came back and opened the register to refund my money. I said she didn't need to give me cash because I used my card and to just refund back to the card. The only words she spoke to me were, "I can't refund back to the card." That was it. I have pictures but won't let me post them
Atmosphere: 2
Food: 1
Service: 1
Daniel Alma
Visited this morning and ordered the two for $3 sausage cheese muffin sandwiches, I understand why it's only $3, muffins were extremely hard and fir some reason oily on the outside, I suggest avoiding these.
James Ramirez
The restaurant itself was clean, the service and good on the other hand were not good at all! First, the young lady taking my order was NOT friendly, courteous, or helpful at all! The food we received was not hot nor fresh! I am highly disappointed in the meals and lack of service! Do not recommend this place!
Atmosphere: 3
Food: 1
Service: 3
bekka v
Fries were fresh, over salted, one thing I asked was ketchup kid won't eat without it. Hit the road no freaking ketchup seriously. I didn't mind pulling around so your time was good in DThru but at least put in condiments
Food: 4
Service: 2
Jennifer Weiss
I used Uber Eats for this order and after three drivers informed me this restaurant never received my order, after they accepted it mind you in the Uber Eats system and after I called them, they not only hung up on me they denied my order was even there. I will NOT be ordering from this restaurant again….
Service: 1
Anthony Carrington
Very rude and ended up still having to remake the order! Lying saying the order was already picked up. I asked to place the order he say the system down. Had to call customer support and he still refused to remake the order until she put me on hold to call the store!
Service: 1
Jeff Throckmorton
I don't know why it's so hard for any fast food place to not put cheese on my sandwich. I don't blame the cashier or cooks, they will put no cheese when i order. But the cooks dont ever get that info. The system fails everywhere
Atmosphere: 5
Food: 5
Service: 1
Billy Roberts
Disappointed in Quality and Service
Today, my wife and I decided to eat at Wendy’s in Kyle, TX, and unfortunately, it was a disappointing experience. When we sat down to eat, my wife noticed mold on the bread of her burger after she had already taken a bite. I returned it to the cashier, who showed it to the manager. The manager instructed them to make another burger, but what upset me most was that no one apologized for the inconvenience.
The manager seemed more preoccupied with flirting with the staff than addressing the issue. An apology for serving unsafe food and making us wait would have gone a long way, but it never came.
On top of this, the restaurant itself was dirty. Every table was smudged and looked like it had been wiped with a dirty towel. It’s clear that quality and cleanliness aren’t a priority at this location.
We will not be returning to this Wendy’s. If corporate happens to read this review, I strongly suggest focusing on cleanliness, food safety, and ensuring staff are trained to offer basic customer service—an apology can make all the difference.
Atmosphere: 1
Food: 1
Service: 1
Condom Condom
They saw me but yet they want to sit and talk ... what a joke Hire better employee. This happened just right now two employee one female ,one male.
twice now i order breakfast around 8am… nothing is delivered and they charge me 25$ cancel… my meal was 21$ now ive wasted time, money , and no food. i switch to lunch items and wait time triples.. unacceptable.
Bad experience. Ordered a baconator. 14 dollars for a medium meal. Received the burger rather fast. Took one bite and didn't taste any bacon. Opened up the burger and it technically had 4 pieces of bacon but really seemed to be 3 normal slices. Asked for a manager to receive a refund due to it not having 6 pieces of bacon and being smothered in ketchup and mayonnaise and room temp fries. Manager said nothing and walked off. I waited for about 5 minutes at the counter and she finally came back and opened the register to refund my money. I said she didn't need to give me cash because I used my card and to just refund back to the card. The only words she spoke to me were, "I can't refund back to the card." That was it. I have pictures but won't let me post them
Atmosphere: 2
Food: 1
Service: 1
Visited this morning and ordered the two for $3 sausage cheese muffin sandwiches, I understand why it's only $3, muffins were extremely hard and fir some reason oily on the outside, I suggest avoiding these.
The restaurant itself was clean, the service and good on the other hand were not good at all! First, the young lady taking my order was NOT friendly, courteous, or helpful at all! The food we received was not hot nor fresh! I am highly disappointed in the meals and lack of service! Do not recommend this place!
Atmosphere: 3
Food: 1
Service: 3
Fries were fresh, over salted, one thing I asked was ketchup kid won't eat without it. Hit the road no freaking ketchup seriously. I didn't mind pulling around so your time was good in DThru but at least put in condiments
Food: 4
Service: 2
I used Uber Eats for this order and after three drivers informed me this restaurant never received my order, after they accepted it mind you in the Uber Eats system and after I called them, they not only hung up on me they denied my order was even there. I will NOT be ordering from this restaurant again….
Service: 1
Very rude and ended up still having to remake the order! Lying saying the order was already picked up. I asked to place the order he say the system down. Had to call customer support and he still refused to remake the order until she put me on hold to call the store!
Service: 1
I don't know why it's so hard for any fast food place to not put cheese on my sandwich. I don't blame the cashier or cooks, they will put no cheese when i order. But the cooks dont ever get that info. The system fails everywhere
Atmosphere: 5
Food: 5
Service: 1
Disappointed in Quality and Service
Today, my wife and I decided to eat at Wendy’s in Kyle, TX, and unfortunately, it was a disappointing experience. When we sat down to eat, my wife noticed mold on the bread of her burger after she had already taken a bite. I returned it to the cashier, who showed it to the manager. The manager instructed them to make another burger, but what upset me most was that no one apologized for the inconvenience.
The manager seemed more preoccupied with flirting with the staff than addressing the issue. An apology for serving unsafe food and making us wait would have gone a long way, but it never came.
On top of this, the restaurant itself was dirty. Every table was smudged and looked like it had been wiped with a dirty towel. It’s clear that quality and cleanliness aren’t a priority at this location.
We will not be returning to this Wendy’s. If corporate happens to read this review, I strongly suggest focusing on cleanliness, food safety, and ensuring staff are trained to offer basic customer service—an apology can make all the difference.
Atmosphere: 1
Food: 1
Service: 1
They saw me but yet they want to sit and talk ... what a joke Hire better employee. This happened just right now two employee one female ,one male.
Restaurantji Recommends
It's even scary to ask for an order because of the poor service
Atmosphere: 1
Food: 1
Service: 1
Burger has gotten smaller and price is higher
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Chili, Dave's Combo
Coke is not right , all soft Drinks not mixed right....
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Baconator
Came for breakfast no sausage for sandwiches mcds would never !!
Service: 1
Best service
Atmosphere: 5
Food: 5
Service: 5
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