literally took 20 minutes to get french fries and a order of hash browns, i wish i was exaggerating.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Arvizo
My Husband and I went and dined in. As we approached the counter our cashier was not welcoming or smiled. Took our order and gave our number and drink cup. We ordered the Jalapeño Whataburger meal with fries and then just The Patty Melt sandwich and a medium order of onion rings. 4:17pm our order was taken and we sat and waited…. waited….. just as my husband got up to go see what the hold up was after 18 min, a manger was coming our way with two tray orders. He took one tray to a table of three and then he came and gave us ours. Onion rings looked like I got the bottom of the barrel and they scraped off what was left and served me and the color on them were not that golden color or crunchy like what they usually are. They were limp and soggy and the color of them were dark. Then my patty melt was not even hot. My husbands burger was not hot either and the buns were cold. His fries were like the only thing that were hot and fresh. We were one of the first to order and then 3 other families had came after us but we were the ones who had to wait for 18 min and then after that everyone else got their orders fast and no one was waiting as long as us. This is the first bad experience I’ve had at a Whataburger.
Food: 2
Service: 1
Francisco Noguera
Good food and the service was wonderful
Atmosphere: 5
Food: 5
Service: 5
Eb.318.80 Buentello
Whataburger is just that. Whataburger. No explanation needed. It's the experience, because the food is great and the employees have an amazing customer service 😀 👏 👌
Atmosphere: 5
Food: 5
Service: 5
alfonso torres
Still a good place to get food from. Quality has suffered since being sold to a company that owns lots of food places.
Atmosphere: 3
Food: 3
Service: 3
Sheridan Paige Koen
Always delicious and great portions too!
Atmosphere: 5
Food: 5
Service: 5
PonyPuppy Kids
We live whataburger. Takes a little long to get food but also worth the wait.
Atmosphere: 4
Food: 4
Service: 4
Adam Goff
What burger is always good food, but this place is so MISMANAGED it makes the experience not worth it.
Nic H
Just took 15 minutes to order and receive one tacquito. No other cars in line. Tacquito is cold. Hash browns in tacquito are microwaved.
Service: 1
Jovan Lopez
Not even joking when I say I waited 30+ minutes for one burger , while people behind me kept getting their orders.
The staff was friendly, the service was quick AND correct and as always, the burgers were terrific. Whenever I come to Texas from Va., the first two things I get to eat are a Buccees Brisket Sandwich and a What A Burger double. They're worth the drive themselves. Forget the grandkids!
Atmosphere: 5
Food: 5
Service: 5
Alan Alanis
Disappointed with my recent visit. I specifically ordered extra gravy, and not only was it missing, but they also gave us fewer wings than the meal was supposed to come with. It’s frustrating to pay for something and not get what you ordered. This isn’t the first time either — attention to detail seems to be lacking lately. Not sure I’ll be coming back anytime soon.
Atmosphere: 1
Food: 1
Service: 1
Matthew Bohan
Love me some Whataburger. Today's menu was breakfast with my grandson. Pancakes cooked just right with a tasty sausage patty.
Atmosphere: 5
Food: 5
Service: 5
Marshall Edgar
Food never seems fresh and the fries are only ever too salty, or no salt.
Atmosphere: 2
Food: 3
Service: 3
Adam Stone
Can’t get enough of the patty melt. So delicious! Reliably good food. I gave 3 stars for atmosphere to indicate a neutral response. Interior was clean and the service was speedy. Will definitely frequent this location on dinner break from work.
literally took 20 minutes to get french fries and a order of hash browns, i wish i was exaggerating.
Atmosphere: 1
Food: 1
Service: 1
My Husband and I went and dined in. As we approached the counter our cashier was not welcoming or smiled. Took our order and gave our number and drink cup. We ordered the Jalapeño Whataburger meal with fries and then just The Patty Melt sandwich and a medium order of onion rings. 4:17pm our order was taken and we sat and waited…. waited….. just as my husband got up to go see what the hold up was after 18 min, a manger was coming our way with two tray orders. He took one tray to a table of three and then he came and gave us ours. Onion rings looked like I got the bottom of the barrel and they scraped off what was left and served me and the color on them were not that golden color or crunchy like what they usually are. They were limp and soggy and the color of them were dark. Then my patty melt was not even hot. My husbands burger was not hot either and the buns were cold. His fries were like the only thing that were hot and fresh. We were one of the first to order and then 3 other families had came after us but we were the ones who had to wait for 18 min and then after that everyone else got their orders fast and no one was waiting as long as us. This is the first bad experience I’ve had at a Whataburger.
Food: 2
Service: 1
Good food and the service was wonderful
Atmosphere: 5
Food: 5
Service: 5
Whataburger is just that. Whataburger. No explanation needed. It's the experience, because the food is great and the employees have an amazing customer service 😀 👏 👌
Atmosphere: 5
Food: 5
Service: 5
Still a good place to get food from. Quality has suffered since being sold to a company that owns lots of food places.
Atmosphere: 3
Food: 3
Service: 3
Always delicious and great portions too!
Atmosphere: 5
Food: 5
Service: 5
We live whataburger. Takes a little long to get food but also worth the wait.
Atmosphere: 4
Food: 4
Service: 4
What burger is always good food, but this place is so MISMANAGED it makes the experience not worth it.
Just took 15 minutes to order and receive one tacquito. No other cars in line. Tacquito is cold. Hash browns in tacquito are microwaved.
Service: 1
Not even joking when I say I waited 30+ minutes for one burger , while people behind me kept getting their orders.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The staff was friendly, the service was quick AND correct and as always, the burgers were terrific. Whenever I come to Texas from Va., the first two things I get to eat are a Buccees Brisket Sandwich and a What A Burger double. They're worth the drive themselves. Forget the grandkids!
Atmosphere: 5
Food: 5
Service: 5
Disappointed with my recent visit. I specifically ordered extra gravy, and not only was it missing, but they also gave us fewer wings than the meal was supposed to come with. It’s frustrating to pay for something and not get what you ordered. This isn’t the first time either — attention to detail seems to be lacking lately. Not sure I’ll be coming back anytime soon.
Atmosphere: 1
Food: 1
Service: 1
Love me some Whataburger. Today's menu was breakfast with my grandson. Pancakes cooked just right with a tasty sausage patty.
Atmosphere: 5
Food: 5
Service: 5
Food never seems fresh and the fries are only ever too salty, or no salt.
Atmosphere: 2
Food: 3
Service: 3
Can’t get enough of the patty melt. So delicious! Reliably good food. I gave 3 stars for atmosphere to indicate a neutral response. Interior was clean and the service was speedy. Will definitely frequent this location on dinner break from work.
Atmosphere: 3
Food: 5
Service: 5
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