They have given me the wrong order three times already almost every time I go rude service as well
Atmosphere: 1
Food: 1
Service: 1
Kristen Meitzen
Food is always tasty, service could use help except for a few very diligent employees. It almost seems as if you're bugging some of them because you're there. The drive through takes a bit of time and sometimes the orders don't come out in the manner they were recived. Makes it strange to be trapped in to the lane with your full order while the car in front of you doesn't have their order yet. At least you have fries to snack on...
Atmosphere: 4
Food: 4
Service: 3
J Bryant
Terrible service, went inside and was promptly ignored for enough time to want to go somewhere else. All the laughing employees clearly had something better to do.
Dave Vander
Always a favorite, great burgers every time .
Atmosphere: 5
Food: 5
Service: 5
Eric Cuevas
Awful service. Go to the one in Buda.
Kiryat Castillo
Had been looking forward to getting Whataburger for the roadtrip home. Server gave came to us with the wrong name, then gave us the the wrong order. Didn't notice until we were well out.
Atmosphere: 1
Food: 5
Service: 1
George Romo
Went in about 10:30 on a Thursday and ordered inside for a to-go order. Ordered 2 burgers and 2 breakfast sandwiches for the family. When I got home, I did not receive 2 of my 4 said items. When I called and spoke to the manager, he advised that I had to drive back (20 minutes, 40 minutes round trip) in order to get a refund. He said there was nothing else he could do but wanted me to use my 40 minutes of time to return due to their mistake. How can you miss 2 out of 4 items. 50% of my order was missing. Never returning to this location.
Atmosphere: 1
Food: 1
Service: 1
George Ramos
I went to get me meal because I was hungry ordered my meal ask for cheese no onion on my burger. So what do I get no and extra onion on my burger. What kind of service does whataburger give people now a days
Atmosphere: 1
Food: 1
Service: 1
Lisa corion
1st time I tried a whataBurger.its a meal wickedly good
Waited 45 minutes for food after ordering in the drivethrough while everyone else got their order. 6 cars who ordered after us got served well before us.
maddie jones
literally took 20 minutes to get french fries and a order of hash browns, i wish i was exaggerating.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Arvizo
My Husband and I went and dined in. As we approached the counter our cashier was not welcoming or smiled. Took our order and gave our number and drink cup. We ordered the Jalapeño Whataburger meal with fries and then just The Patty Melt sandwich and a medium order of onion rings. 4:17pm our order was taken and we sat and waited…. waited….. just as my husband got up to go see what the hold up was after 18 min, a manger was coming our way with two tray orders. He took one tray to a table of three and then he came and gave us ours. Onion rings looked like I got the bottom of the barrel and they scraped off what was left and served me and the color on them were not that golden color or crunchy like what they usually are. They were limp and soggy and the color of them were dark. Then my patty melt was not even hot. My husbands burger was not hot either and the buns were cold. His fries were like the only thing that were hot and fresh. We were one of the first to order and then 3 other families had came after us but we were the ones who had to wait for 18 min and then after that everyone else got their orders fast and no one was waiting as long as us. This is the first bad experience I’ve had at a Whataburger.
Food: 2
Service: 1
Francisco Noguera
Good food and the service was wonderful
Atmosphere: 5
Food: 5
Service: 5
Eb.318.80 Buentello
Whataburger is just that. Whataburger. No explanation needed. It's the experience, because the food is great and the employees have an amazing customer service 😀 👏 👌
People were nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whataburger Whatameal
They have given me the wrong order three times already almost every time I go rude service as well
Atmosphere: 1
Food: 1
Service: 1
Food is always tasty, service could use help except for a few very diligent employees. It almost seems as if you're bugging some of them because you're there. The drive through takes a bit of time and sometimes the orders don't come out in the manner they were recived. Makes it strange to be trapped in to the lane with your full order while the car in front of you doesn't have their order yet. At least you have fries to snack on...
Atmosphere: 4
Food: 4
Service: 3
Terrible service, went inside and was promptly ignored for enough time to want to go somewhere else. All the laughing employees clearly had something better to do.
Always a favorite, great burgers every time .
Atmosphere: 5
Food: 5
Service: 5
Awful service. Go to the one in Buda.
Had been looking forward to getting Whataburger for the roadtrip home.
Server gave came to us with the wrong name, then gave us the the wrong order.
Didn't notice until we were well out.
Atmosphere: 1
Food: 5
Service: 1
Went in about 10:30 on a Thursday and ordered inside for a to-go order. Ordered 2 burgers and 2 breakfast sandwiches for the family. When I got home, I did not receive 2 of my 4 said items. When I called and spoke to the manager, he advised that I had to drive back (20 minutes, 40 minutes round trip) in order to get a refund. He said there was nothing else he could do but wanted me to use my 40 minutes of time to return due to their mistake. How can you miss 2 out of 4 items. 50% of my order was missing. Never returning to this location.
Atmosphere: 1
Food: 1
Service: 1
I went to get me meal because I was hungry ordered my meal ask for cheese no onion on my burger. So what do I get no and extra onion on my burger. What kind of service does whataburger give people now a days
Atmosphere: 1
Food: 1
Service: 1
1st time I tried a whataBurger.its a meal wickedly good
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
Waited 45 minutes for food after ordering in the drivethrough while everyone else got their order. 6 cars who ordered after us got served well before us.
literally took 20 minutes to get french fries and a order of hash browns, i wish i was exaggerating.
Atmosphere: 1
Food: 1
Service: 1
My Husband and I went and dined in. As we approached the counter our cashier was not welcoming or smiled. Took our order and gave our number and drink cup. We ordered the Jalapeño Whataburger meal with fries and then just The Patty Melt sandwich and a medium order of onion rings. 4:17pm our order was taken and we sat and waited…. waited….. just as my husband got up to go see what the hold up was after 18 min, a manger was coming our way with two tray orders. He took one tray to a table of three and then he came and gave us ours. Onion rings looked like I got the bottom of the barrel and they scraped off what was left and served me and the color on them were not that golden color or crunchy like what they usually are. They were limp and soggy and the color of them were dark. Then my patty melt was not even hot. My husbands burger was not hot either and the buns were cold. His fries were like the only thing that were hot and fresh. We were one of the first to order and then 3 other families had came after us but we were the ones who had to wait for 18 min and then after that everyone else got their orders fast and no one was waiting as long as us. This is the first bad experience I’ve had at a Whataburger.
Food: 2
Service: 1
Good food and the service was wonderful
Atmosphere: 5
Food: 5
Service: 5
Whataburger is just that. Whataburger. No explanation needed. It's the experience, because the food is great and the employees have an amazing customer service 😀 👏 👌
Atmosphere: 5
Food: 5
Service: 5
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