I am a customer of rice post off Swisher road, I have been for years. I will share the 1 star. August 28th puck up and order to go. Any who has been to rice knows they change cooks every other day. The was was somewhat the same. When i picked up my order, it was roo grease and salted. Called today to speak with manager. A guy answered, I asked to speak to Manger, he says, the manager wasn't there. I'm a customer. I said that to say this, when ask the managers name. Now I know his name is Micheal, least that what he said. Micheal says he could not give me the Manger name. Your kidding me. I will find out the manger name. Also Micheal, needs to have customer service classes. I will not be going back. Why to Micheal.
Atmosphere: 2
Food: 1
Service: 1
Annabel Lee
My husband and I have been ordering from here for several years and the food and customer service has been hit and miss. But tonight will be the last time!! Around 8:45pm, my husband decided to place a delivery order for his dinner and THIS is what he received when he opened the bag!! (See photos) And when he tried to call back to complain, 15 minutes before they closed, he got no answer. He refused to eat the food and is planning to take the food back up there tomorrow. Absolutely ridiculous!!
Atmosphere: 1
Food: 1
Service: 1
Puanani Mahoe
I don't want to tell you because you all will want to go. The food is delicious, so so much food per serving and cost is really good. It's a small area to dine in, but everything else is so good I don't care. My favorite is the Orange Chicken with Fried Rice.
Christina McBroom Stubblefield
Ok food is delicious and portion size good but not related to food there is a problem with the air conditioner ...the owners of the building know it is missing parts???.. condenser & coils ...it is a problem around town... being stolen... insurance claim? Have the owners of the building install fans and wear hairnets in the kitchen...Industrial ac... vibrations make it a problem...take out food and eat at home if sensitive to sound .... love and blessings to you 💞
Jim Garra
Great food and great portions
Jessica Malone
Food was awful. Go the sweet and sour Chicken .... The Chicken was so dry I could only actually break down about half of it chewing vigorously! Lo mein noodles were fine but nothing special. Crab rangoons we're also so hard I couldn't bite through the corners... Like they were stale ? Or freezer burned before cooking. Husband got general tso's and said it had good flavor but wasn't spicy when we ordered extra spicy, and the rice was hard/undercooked. His chicken was better but still so dry at the end he spit them out too.
Elecia Pitman
I placed an online order. (I didn't want to get out in the rain) I was .20 shy of the $15 minimum order required to have food delivered, so I added an additional appetizer that I planned to share with my office, and provided a 15% tip. I am 2 days from a paycheck so the 15% tip on a $20, was $1.90. I got a phone call from the restaurant and the gentleman on the other line asked if I was going to tip the driver? I told him I already had. I was in the industry fro many years in my younger days. First, a TIP is given to a server, delivery driver... when they provide good service not just because they work in a industry where tips are EXPECTED now a days. I spent many years in F&B, I prefer to only add a minimal tip if someone is delivering my food, and then when the food is delivered I tip the server, delivery driver in cash because I appreciate the job they do. This also keeps Uncle Sam and greedy, selfish owners out of the server/drivers pocket. I don't think I'll be back
Gary Cantrell (Scaepgoat)
I dont know about other locations but this one is it! Always good and fast. I tell myself I will save some for tomorrow then proceed to devour it all because its so delicious. Chicken and broccoli with mushrooms cabbage and extra broccoli is my current favorite!
Food: 1
Service: 1
Recommended dishes: Chicken Vegetable
BonzerSafe123
My go-to spot for Chinese, food is always amazing and staff is always very kind, will remain my favorite spot.
Lil Stank
This place don’t play mane. Fresh and authentic food. No stank here ?.
Food can be better. I had stomach issues once but not last night when I went back to try different item. Pad Thai is good.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Pad Thai, Roll
Truthsays
I saw some hair like item in the food . They should watch hygiene properly .
Atmosphere: 2
Food: 2
Service: 2
Adrian Bragg
The sweet and sour chicken is delicious. I love how crunchy the outside was and how soft the inside was. 10/10 would recommend
Atmosphere: 5
Food: 5
Service: 5
Samantha Higginbotham
I get the chicken or pork fried rice lunch combo with an egg drop soup at least once a week. Big portion size for a lunch plate and really good soup, I never wait long either.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Drop Soup
Ginger Hayward
Called in a delivery order after getting a flyer advertisement. They forgot to include half of my order. I called and they said they'd credit me. Which they never did and on top of that they applied an unapproved 50% tip to my card that I wasn't even aware of until my bank flagged it as suspicious.
Food wise: The sweet and sour chicken just tasted like generic chicken nuggets you'd get at McDonald's and the egg drop soup has a very odd after taste
I am a customer of rice post off Swisher road, I have been for years. I will share the 1 star. August 28th puck up and order to go. Any who has been to rice knows they change cooks every other day. The was was somewhat the same. When i picked up my order, it was roo grease and salted. Called today to speak with manager. A guy answered, I asked to speak to Manger, he says, the manager wasn't there. I'm a customer. I said that to say this, when ask the managers name. Now I know his name is Micheal, least that what he said. Micheal says he could not give me the Manger name. Your kidding me. I will find out the manger name. Also Micheal, needs to have customer service classes. I will not be going back. Why to Micheal.
Atmosphere: 2
Food: 1
Service: 1
My husband and I have been ordering from here for several years and the food and customer service has been hit and miss. But tonight will be the last time!!
Around 8:45pm, my husband decided to place a delivery order for his dinner and THIS is what he received when he opened the bag!! (See photos)
And when he tried to call back to complain, 15 minutes before they closed, he got no answer. He refused to eat the food and is planning to take the food back up there tomorrow. Absolutely ridiculous!!
Atmosphere: 1
Food: 1
Service: 1
I don't want to tell you because you all will want to go. The food is delicious, so so much food per serving and cost is really good. It's a small area to dine in, but everything else is so good I don't care. My favorite is the Orange Chicken with Fried Rice.
Ok food is delicious and portion size good but not related to food there is a problem with the air conditioner ...the owners of the building know it is missing parts???.. condenser & coils ...it is a problem around town... being stolen... insurance claim? Have the owners of the building install fans and wear hairnets in the kitchen...Industrial ac... vibrations make it a problem...take out food and eat at home if sensitive to sound .... love and blessings to you 💞
Great food and great portions
Food was awful. Go the sweet and sour Chicken
.... The Chicken was so dry I could only actually break down about half of it chewing vigorously! Lo mein noodles were fine but nothing special. Crab rangoons we're also so hard I couldn't bite through the corners... Like they were stale ? Or freezer burned before cooking.
Husband got general tso's and said it had good flavor but wasn't spicy when we ordered extra spicy, and the rice was hard/undercooked. His chicken was better but still so dry at the end he spit them out too.
I placed an online order. (I didn't want to get out in the rain) I was .20 shy of the $15 minimum order required to have food delivered, so I added an additional appetizer that I planned to share with my office, and provided a 15% tip. I am 2 days from a paycheck so the 15% tip on a $20, was $1.90. I got a phone call from the restaurant and the gentleman on the other line asked if I was going to tip the driver? I told him I already had. I was in the industry fro many years in my younger days. First, a TIP is given to a server, delivery driver... when they provide good service not just because they work in a industry where tips are EXPECTED now a days.
I spent many years in F&B, I prefer to only add a minimal tip if someone is delivering my food, and then when the food is delivered I tip the server, delivery driver in cash because I appreciate the job they do. This also keeps Uncle Sam and greedy, selfish owners out of the server/drivers pocket.
I don't think I'll be back
I dont know about other locations but this one is it! Always good and fast. I tell myself I will save some for tomorrow then proceed to devour it all because its so delicious. Chicken and broccoli with mushrooms cabbage and extra broccoli is my current favorite!
Food: 1
Service: 1
Recommended dishes: Chicken Vegetable
My go-to spot for Chinese, food is always amazing and staff is always very kind, will remain my favorite spot.
This place don’t play mane. Fresh and authentic food. No stank here ?.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food can be better. I had stomach issues once but not last night when I went back to try different item. Pad Thai is good.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Pad Thai, Roll
I saw some hair like item in the food . They should watch hygiene properly .
Atmosphere: 2
Food: 2
Service: 2
The sweet and sour chicken is delicious. I love how crunchy the outside was and how soft the inside was. 10/10 would recommend
Atmosphere: 5
Food: 5
Service: 5
I get the chicken or pork fried rice lunch combo with an egg drop soup at least once a week. Big portion size for a lunch plate and really good soup, I never wait long either.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Drop Soup
Called in a delivery order after getting a flyer advertisement.
They forgot to include half of my order. I called and they said they'd credit me. Which they never did and on top of that they applied an unapproved 50% tip to my card that I wasn't even aware of until my bank flagged it as suspicious.
Food wise: The sweet and sour chicken just tasted like generic chicken nuggets you'd get at McDonald's and the egg drop soup has a very odd after taste
Food: 2
Service: 1
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